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This measurement area covers company practices that protect users from digital risks and harms. Such practices include senior-level cybersecurity oversight and accountability which ensure the safety of information assets, the safeguarding of personal data, responding to data threats and breaches, and protecting vulnerable users such as children.

Ranking table

Total score out of 100 Access out of 2 Skills out of 2 Use out of 2 Innovation out of 2
1 Telefonica
Total score 89.5 /100
Use 2.0 /2
Access 1.5 /2
Skills 1.7 /2
Use 2.0 /2
Innovation 1.9 /2
2 Deutsche Telekom
Total score 64.5 /100
Use 1.7 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.7 /2
Innovation 1.5 /2
- Telia
Total score 63.5 /100
Use 1.7 /2
Access 1.1 /2
Skills 0.9 /2
Use 1.7 /2
Innovation 1.4 /2
- Vodafone
Total score 57.5 /100
Use 1.7 /2
Access 1.0 /2
Skills 0.6 /2
Use 1.7 /2
Innovation 1.3 /2
5 Adobe
Total score 50.5 /100
Use 1.6 /2
Access 0.8 /2
Skills 0.4 /2
Use 1.6 /2
Innovation 1.3 /2
- Microsoft
Total score 64.5 /100
Use 1.6 /2
Access 0.9 /2
Skills 0.7 /2
Use 1.6 /2
Innovation 2.0 /2
- Telenor
Total score 55.5 /100
Use 1.6 /2
Access 1.1 /2
Skills 0.6 /2
Use 1.6 /2
Innovation 1.1 /2
8 Apple
Total score 66.0 /100
Use 1.5 /2
Access 1.0 /2
Skills 1.3 /2
Use 1.5 /2
Innovation 1.5 /2
- Spark
Total score 50.5 /100
Use 1.5 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.5 /2
Innovation 0.8 /2
10 Chunghwa Telecom
Total score 43.5 /100
Use 1.4 /2
Access 1.0 /2
Skills 0.3 /2
Use 1.4 /2
Innovation 0.8 /2
- Orange
Total score 79.5 /100
Use 1.4 /2
Access 1.6 /2
Skills 1.5 /2
Use 1.4 /2
Innovation 1.8 /2
- PLDT
Total score 60.0 /100
Use 1.4 /2
Access 0.7 /2
Skills 1.6 /2
Use 1.4 /2
Innovation 1.2 /2
13 AIS
Total score 43.0 /100
Use 1.3 /2
Access 0.9 /2
Skills 0.3 /2
Use 1.3 /2
Innovation 1.0 /2
- Baidu
Total score 54.0 /100
Use 1.3 /2
Access 0.7 /2
Skills 1.1 /2
Use 1.3 /2
Innovation 1.3 /2
- Globe
Total score 42.5 /100
Use 1.3 /2
Access 0.3 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 0.8 /2
- HP
Total score 64.5 /100
Use 1.3 /2
Access 1.0 /2
Skills 1.4 /2
Use 1.3 /2
Innovation 1.5 /2
- Millicom
Total score 44.5 /100
Use 1.3 /2
Access 0.8 /2
Skills 0.9 /2
Use 1.3 /2
Innovation 0.7 /2
- NEC
Total score 50.0 /100
Use 1.3 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.3 /2
Innovation 1.5 /2
- NTT
Total score 54.5 /100
Use 1.3 /2
Access 1.2 /2
Skills 0.4 /2
Use 1.3 /2
Innovation 1.4 /2
- OTE
Total score 39.0 /100
Use 1.3 /2
Access 0.5 /2
Skills 0.6 /2
Use 1.3 /2
Innovation 0.7 /2
- Verizon
Total score 59.5 /100
Use 1.3 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 1.6 /2
22 AT&T
Total score 53.0 /100
Use 1.2 /2
Access 0.9 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.2 /2
- Alphabet
Total score 64.5 /100
Use 1.2 /2
Access 1.2 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.8 /2
- América Móvil
Total score 53.5 /100
Use 1.2 /2
Access 1.1 /2
Skills 1.1 /2
Use 1.2 /2
Innovation 1.0 /2
- BCE
Total score 42.0 /100
Use 1.2 /2
Access 1.0 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 0.8 /2
- Cisco
Total score 66.0 /100
Use 1.2 /2
Access 1.1 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.7 /2
- KPN
Total score 38.5 /100
Use 1.2 /2
Access 0.4 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 1.2 /2
- MTN
Total score 46.0 /100
Use 1.2 /2
Access 0.7 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 0.9 /2
- Safaricom
Total score 48.0 /100
Use 1.2 /2
Access 1.1 /2
Skills 0.7 /2
Use 1.2 /2
Innovation 0.8 /2
- Singtel
Total score 53.5 /100
Use 1.2 /2
Access 1.4 /2
Skills 0.5 /2
Use 1.2 /2
Innovation 1.2 /2
- Telecom Italia
Total score 41.0 /100
Use 1.2 /2
Access 0.8 /2
Skills 0.3 /2
Use 1.2 /2
Innovation 1.0 /2
- Telstra
Total score 69.0 /100
Use 1.2 /2
Access 1.4 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.8 /2
33 Acer
Total score 42.5 /100
Use 1.0 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.2 /2
- Amazon
Total score 41.5 /100
Use 1.0 /2
Access 0.4 /2
Skills 0.7 /2
Use 1.0 /2
Innovation 1.2 /2
- NAVER
Total score 33.0 /100
Use 1.0 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 0.5 /2
- Naspers
Total score 45.0 /100
Use 1.0 /2
Access 0.3 /2
Skills 0.8 /2
Use 1.0 /2
Innovation 1.4 /2
- Qualcomm
Total score 53.0 /100
Use 1.0 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.0 /2
Innovation 1.4 /2
- Samsung
Total score 66.0 /100
Use 1.0 /2
Access 1.3 /2
Skills 1.4 /2
Use 1.0 /2
Innovation 1.6 /2
- SoftBank
Total score 40.0 /100
Use 1.0 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.1 /2
- Tele2
Total score 36.5 /100
Use 1.0 /2
Access 0.7 /2
Skills 0.3 /2
Use 1.0 /2
Innovation 0.9 /2
- Tencent
Total score 27.0 /100
Use 1.0 /2
Access 0.3 /2
Skills 0.2 /2
Use 1.0 /2
Innovation 0.7 /2
- Xiaomi
Total score 30.0 /100
Use 1.0 /2
Access 0.7 /2
Skills 0.3 /2
Use 1.0 /2
Innovation 0.4 /2
43 Asus
Total score 34.0 /100
Use 0.9 /2
Access 0.5 /2
Skills 0.4 /2
Use 0.9 /2
Innovation 0.9 /2
- Axiata
Total score 48.5 /100
Use 0.9 /2
Access 1.1 /2
Skills 0.9 /2
Use 0.9 /2
Innovation 0.9 /2
- Digital Realty Trust
Total score 20.0 /100
Use 0.9 /2
Access 0.1 /2
Skills 0.0 /2
Use 0.9 /2
Innovation 0.6 /2
- Ericsson
Total score 48.5 /100
Use 0.9 /2
Access 0.4 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.5 /2
- Huawei
Total score 46.0 /100
Use 0.9 /2
Access 0.9 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.0 /2
- IBM
Total score 46.0 /100
Use 0.9 /2
Access 0.6 /2
Skills 0.6 /2
Use 0.9 /2
Innovation 1.6 /2
- Infosys
Total score 41.0 /100
Use 0.9 /2
Access 0.7 /2
Skills 1.0 /2
Use 0.9 /2
Innovation 0.6 /2
- Intel
Total score 57.0 /100
Use 0.9 /2
Access 1.1 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.6 /2
- KDDI
Total score 47.0 /100
Use 0.9 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.2 /2
- Nintendo
Total score 24.0 /100
Use 0.9 /2
Access 0.4 /2
Skills 0.1 /2
Use 0.9 /2
Innovation 0.5 /2
- Paypal
Total score 54.0 /100
Use 0.9 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.8 /2
- Proximus
Total score 45.5 /100
Use 0.9 /2
Access 0.6 /2
Skills 1.2 /2
Use 0.9 /2
Innovation 1.0 /2
- ServiceNow
Total score 32.0 /100
Use 0.9 /2
Access 0.3 /2
Skills 0.7 /2
Use 0.9 /2
Innovation 0.7 /2
- ZTE
Total score 21.5 /100
Use 0.9 /2
Access 0.1 /2
Skills 0.0 /2
Use 0.9 /2
Innovation 0.7 /2
57 BT
Total score 48.5 /100
Use 0.8 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
- ByteDance
Total score 18.0 /100
Use 0.8 /2
Access 0.5 /2
Skills 0.0 /2
Use 0.8 /2
Innovation 0.1 /2
- Citrix
Total score 23.0 /100
Use 0.8 /2
Access 0.3 /2
Skills 0.1 /2
Use 0.8 /2
Innovation 0.6 /2
- Elisa
Total score 37.5 /100
Use 0.8 /2
Access 0.6 /2
Skills 0.5 /2
Use 0.8 /2
Innovation 1.1 /2
- Etisalat
Total score 22.0 /100
Use 0.8 /2
Access 0.1 /2
Skills 0.3 /2
Use 0.8 /2
Innovation 0.6 /2
- Facebook
Total score 44.5 /100
Use 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
- GoJek
Total score 42.0 /100
Use 0.8 /2
Access 0.7 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 1.2 /2
- Twitter
Total score 22.5 /100
Use 0.8 /2
Access 0.0 /2
Skills 0.0 /2
Use 0.8 /2
Innovation 1.0 /2
- Zain
Total score 44.5 /100
Use 0.8 /2
Access 1.4 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 0.7 /2
66 Inmarsat
Total score 22.0 /100
Use 0.7 /2
Access 0.5 /2
Skills 0.0 /2
Use 0.7 /2
Innovation 0.5 /2
- Liberty Global
Total score 31.5 /100
Use 0.7 /2
Access 0.7 /2
Skills 0.4 /2
Use 0.7 /2
Innovation 0.7 /2
- Logitech
Total score 30.0 /100
Use 0.7 /2
Access 0.4 /2
Skills 0.2 /2
Use 0.7 /2
Innovation 1.1 /2
- Ooredoo
Total score 26.5 /100
Use 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.7 /2
Innovation 0.5 /2
- Oracle
Total score 39.5 /100
Use 0.7 /2
Access 0.6 /2
Skills 0.8 /2
Use 0.7 /2
Innovation 1.1 /2
- SONY
Total score 36.5 /100
Use 0.7 /2
Access 0.7 /2
Skills 0.1 /2
Use 0.7 /2
Innovation 1.4 /2
- Salesforce
Total score 39.5 /100
Use 0.7 /2
Access 0.8 /2
Skills 0.0 /2
Use 0.7 /2
Innovation 1.6 /2
- Swisscom
Total score 30.5 /100
Use 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.7 /2
Innovation 0.8 /2
- Yandex
Total score 39.5 /100
Use 0.7 /2
Access 0.8 /2
Skills 0.9 /2
Use 0.7 /2
Innovation 0.8 /2
- Zoom
Total score 24.0 /100
Use 0.7 /2
Access 0.5 /2
Skills 0.3 /2
Use 0.7 /2
Innovation 0.4 /2
76 Bharti Airtel
Total score 22.0 /100
Use 0.6 /2
Access 0.5 /2
Skills 0.1 /2
Use 0.6 /2
Innovation 0.6 /2
- China Mobile
Total score 31.5 /100
Use 0.6 /2
Access 0.9 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 0.7 /2
- Foxconn
Total score 18.5 /100
Use 0.6 /2
Access 0.2 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 0.4 /2
- KT
Total score 33.5 /100
Use 0.6 /2
Access 0.8 /2
Skills 0.4 /2
Use 0.6 /2
Innovation 1.0 /2
- Lenovo
Total score 33.5 /100
Use 0.6 /2
Access 0.6 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 1.2 /2
- NetEase
Total score 17.5 /100
Use 0.6 /2
Access 0.0 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 0.5 /2
- Nokia
Total score 53.0 /100
Use 0.6 /2
Access 1.2 /2
Skills 1.0 /2
Use 0.6 /2
Innovation 1.4 /2
- Rakuten
Total score 28.5 /100
Use 0.6 /2
Access 0.5 /2
Skills 0.2 /2
Use 0.6 /2
Innovation 0.9 /2
- Rogers
Total score 27.5 /100
Use 0.6 /2
Access 1.1 /2
Skills 0.1 /2
Use 0.6 /2
Innovation 0.4 /2
- Tata Communications
Total score 42.0 /100
Use 0.6 /2
Access 0.9 /2
Skills 1.2 /2
Use 0.6 /2
Innovation 0.7 /2
- Twilio
Total score 14.5 /100
Use 0.6 /2
Access 0.2 /2
Skills 0.1 /2
Use 0.6 /2