Rogers Communications is a Canadian telecommunications and media company. It was founded in 1960 and provides wireless, fixed broadband, cable television and media services throughout Canada. At the end of 2021, it had more than 2.5 million subscribers.
Rogers supports affordable access by providing discounted services for low-income customers. In 2021, it continued its partnership with Women’s Shelters Canada by donating phones and plans to help women and children escape violence and abuse. It supports accessibility through a number of mechanisms for users with disabilities and reports the number of people with disabilities that it employs. Rogers leads in reporting its direct and indirect economic impacts: it discloses economic value distribution among its stakeholders; reports taxes paid in each of the Canadian provinces in which it operates; and calculates its indirect economic impact.
Through its Accelerated Cybersecurity Training Programme, Rogers helps train people in technical digital skills to address the cybersecurity talent shortage in Canada. It also awards community grants to elementary and high school students to allow them to access learning tools.
The company makes high-level commitments to cybersecurity and data privacy and publishes a transparency report on government requests for user information. In respect to child online safety, Rogers provides content control for its services and educational content on online safety.
Rogers can contribute to open and inclusive innovation by supporting start-ups and social entrepreneurs. The company should report on the number of its women employees working in technical roles and how ethics are considered in research and development (R&D) operations, including artificial intelligence (AI).
Core Social Assessment
The core social indicators assess societal expectations of business conduct that companies should meet if they aspire to be part of a system transformation that leaves no one behind.
Rogers commits to respecting human rights in general, but it can strengthen its commitment to respecting all the fundamental labour rights outlined by the ILO. Additionally, the company discloses that it undertakes audits, but it does not disclose a process to identify, assess and take action on salient human rights risks in its own operations and its business relationships. Rogers has a grievance mechanism that is accessible to both workers and external stakeholders to raise human rights concerns and complaints. Additionally, the company describes the various stakeholders it engages with in general. However, it does not state whether it specifically engages with stakeholders whose human rights could be impacted by its activities.
Rogers does not have a publicly available policy statement with a commitment to respecting worker health and safety, but it does place health and safety requirements on its business relationships and monitors their performance. The company also discloses the proportion of its employees covered by collective bargaining agreements. Additionally, it has time-bound targets on gender equality and women’s empowerment and discloses the proportion of employees in different employee categories. However, Rogers does not disclose a policy commitment stating that it does not require workers to work more than regular and overtime hours, and it does not explicitly state that it requires its business relationships to do the same.
Rogers has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in its contracts with business relationships. The company does not disclose a global tax strategy, but it does provide a breakdown of its income tax payments in two categories: Canadian and foreign. Rogers does not disclose its approach to lobbying and political engagement. Specifically, the company has no public statement indicating that it does not make political contributions, and it does not disclose its lobbying expenditures.