HP

HP supports affordable access to digital technologies by providing discounts on its products for students. Its charity arm HP Foundation partners with UN Women to provide digital training for women in Mexico. The company’s commitment to integrate accessible design principles is evident in the accessibility features of its products. It also conducts user testing with people who have disabilities and incorporates feedback from the global disability community in product development. Additionally, it is a founding member of the International Association of Accessibility Professionals, which is part of the Global Initiative for Inclusive Information and Communication Technologies. HP also calculates its indirect economic impact through its supply chain.

HP supports various initiatives to provide all levels of digital skills trainings. In India, its World on Wheels mobile labs provide internet access, computers, printers and e-learning tools to spread digital literacy in villages. Through its programme HP LIFE, the company provides core business and IT skills training to small businesses in various countries. The company also provides hardware to many schools around the world. For example, the HP Modular Tech Hubs provide HP personal computers to schools in Southeast Asia to enable students to learn coding and Microsoft Office skills. Furthermore, the company tracks participation in its various programmes.

HP follows industry norms in its senior-level oversight of cybersecurity, and in the way it monitors, responds to and reports on security incidents. It also demonstrates leading practice with a group privacy policy.

The company supports open innovation, including sharing source code and collaborating with universities. It also supports the UN Sustainable Development Goals (SDGs) and uses them as a framework to measure its own progress and goals. Additionally, it follows industry best practice by disclosing the number of its women employees working in tech roles.

HP has the opportunity to report programme metrics, such as participation numbers, for its digital access programmes. It can also report its employment and income taxes paid in its main countries of operations.

While the company discloses participation metrics for all of its skills development programmes, it can strengthen its reporting by disclosing its financial contributions and conducting third-party impact assessments for its programmes.

HP has the opportunity to improve its disclosure in this area by reporting government requests it receives for user information. Moreover, while its products have child safety features, as a digital company, HP should also consider making a high-level commitment to child online safety.

The company continues to have an opportunity to improve its support for open innovation by participating in the work of international standards organisations. In addition, it should disclose the ethical principles it follows in its research and development (R&D) and artificial intelligence (AI) activities.

HP commits to respecting human rights and the ILO core labour rights. It also has a publicly available policy statement that expects its business relationships to commit to respecting the ILO core labour rights. Furthermore, HP identifies, assesses and takes action to address the salient human rights issues in its own operations and in its business relationships. The company also identifies and engages with stakeholders whose human rights have been or may be impacted by its operations. Nevertheless, it has an opportunity to improve its disclosure of its stakeholder engagement by providing specific examples of how it carries out this engagement. HP has a grievance mechanism accessible to both workers and external stakeholders to raise human rights concerns and complaints.

HP publicly commits to respecting worker health and safety and places the same expectation on its business relationships. The company also discloses the proportion of its workforce covered by collective bargaining agreements. HP does not disclose a policy commitment explicitly stating that it does not require workers to work more than regular and overtime hours. It is also not explicit that it requires its business relationships to make this commitment. Furthermore, the company provides no relevant evidence in relation to paying its workers a living wage. HP commits to promoting gender equality and women’s empowerment and provides information on its workforce diversity for two diversity indicators – age and gender – per employee category.

HP has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in its business relationship contracts. Furthermore, the company takes steps to identify and address bribery and corruption and has a grievance mechanism for stakeholders to raise concerns and complaints on the topic. HP has a global tax strategy but does not disclose its income tax payments in individual tax jurisdictions. The company discloses its approach to lobbying and political engagement. However, it does not disclose its lobbying expenditures for its global operations.