Iliad

Iliad demonstrates leading practice in its support for people with disabilities through its partnership with Le Cartable Fantastique, an organisation that develops software enabling children with dyspraxia to use their computer as easily as other students. The company discloses the number of its employees with disabilities and organises trainings to make its workplace inclusive for employees with disabilities. It also solicited feedback from people with visual impairments when developing its website and has several initiatives focused on people with disabilities. Further, Iliad discloses employment in its main markets of operation.

Iliad’s Alphanumerique programme offers digital literacy courses to disadvantaged people. The company also supports initiatives to enhance school connectivity.

The company follows industry norms for data privacy policies and has a group privacy policy. It also has mechanisms for reporting online harm faced by children and includes content control in its products.

Iliad has a high-level commitment towards open source initiatives. The company provides support to social start-ups and partners with universities on sustainability issues. The company also supports sustainable innovation by developing technology that recovers and reuses the excess heat generated from the cooling of its data centres.

While Iliad demonstrates support for users with disabilities, no evidence was found of its support towards creating digital opportunities for women and girls. The company can also show how it distributes the economic value it generates among stakeholders and the income taxes it pays in its countries of operation.

No evidence was found of Iliad’s activities to support intermediate and technical digital skills development. The company should consider introducing more initiatives in these areas and can also give more details on its other existing initiatives.

Iliad can more clearly demonstrate how it assigns senior-level oversight of and accountability for cybersecurity, and how it monitors, remedies and reports on security incidents. The company should make a high-level commitment to child online safety.

Little evidence was found of the company’s activities relating to open, inclusive and ethical innovation. Iliad has an opportunity to strengthen its support for the tech start-up ecosystem by backing social start-ups. Furthermore, it can enhance transparency by reporting on the number of its women employees engaged in tech roles and how ethics are considered in its research and development (R&D) activities.

No evidence was found that Iliad has a public commitment towards respecting human rights and the ILO core labour rights. The company also does not disclose a process to identify, assess and mitigate the salient human rights risks associated with its own operations and with its business relationships. The company does have a grievance mechanism accessible to employees to raise human rights complaints and concerns; however, it is unclear if the mechanism is also accessible to external stakeholders.

Iliad commits to respecting worker health and safety, but it does not require its business relationships to commit to the same. Furthermore, the company provides no information in relation to living wages, working hours or collective bargaining. In relation to workforce diversity, the company discloses employee numbers against age, gender and nationality for some of its employee categories, including board and management-level employees. However, it does not disclose employee numbers against these indicators of diversity for its entire workforce.

Iliad has a policy prohibiting bribery and corruption and takes steps to identify and address bribery and corruption. The company also has a whistleblowing system to report cases of corruption, but it is unclear if this mechanism is available to all stakeholders. Iliad does not disclose any relevant information in relation to tax, such as its income tax payments in individual tax jurisdictions. Moreover, the company does not disclose a policy in relation to lobbying and political engagement. Specifically, it has no public statement indicating that it does not make political contributions, and it does not disclose its lobbying expenditures.