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This measurement area looks at company support for open standards and open source that help to drive innovation; investment in bottom-up innovation; cooperation on innovative big data solutions for sustainable development; and inclusivity and ethical considerations in product development.

Innovation is a critical enabling mechanism for developing hardware, software and services for all that facilitate safe, affordable and high quality access. Further, innovation drives the creation of new digital technologies with cross-cutting potential to accelerate achievement of the SDGs. COVID-19 highlighted innovative solutions companies developed for dealing with the pandemic.

Ranking overview

100 companies

Total score out of 2 Access out of 2 Skills out of 2 Use out of 2 Innovation out of 2
1 Microsoft
1.17 / 2 1.09 / 2 0.56 / 2 1.09 / 2 1.94 / 2
- Orange
1.59 / 2 1.63 / 2 1.44 / 2 1.34 / 2 1.94 / 2
3 Cisco
1.47 / 2 0.84 / 2 1.56 / 2 1.59 / 2 1.88 / 2
4 Deutsche Telekom
1.37 / 2 1.28 / 2 0.81 / 2 1.59 / 2 1.81 / 2
- Ericsson
1 / 2 0.36 / 2 0.88 / 2 0.94 / 2 1.81 / 2
- Nokia
1.51 / 2 1.34 / 2 1.75 / 2 1.13 / 2 1.81 / 2
- SAP
0.93 / 2 0.50 / 2 0.75 / 2 0.66 / 2 1.81 / 2
- Samsung
1.3 / 2 1.09 / 2 1.19 / 2 1.09 / 2 1.81 / 2
- Telefónica
1.62 / 2 1.63 / 2 1.31 / 2 1.72 / 2 1.81 / 2
10 NTT
1.32 / 2 1.69 / 2 0.69 / 2 1.16 / 2 1.75 / 2
- Salesforce
1.02 / 2 1.09 / 2 0.31 / 2 0.94 / 2 1.75 / 2
- Telstra
1.73 / 2 1.81 / 2 1.75 / 2 1.59 / 2 1.75 / 2
13 Alphabet
1.29 / 2 1.26 / 2 1.13 / 2 1.09 / 2 1.69 / 2
- NVIDIA
1.06 / 2 0.75 / 2 0.69 / 2 1.09 / 2 1.69 / 2
15 HP
1.32 / 2 1.00 / 2 1.38 / 2 1.25 / 2 1.63 / 2
16 Adobe
0.89 / 2 0.83 / 2 0.19 / 2 0.97 / 2 1.56 / 2
- Oracle
0.96 / 2 0.89 / 2 0.81 / 2 0.56 / 2 1.56 / 2
18 Telecom Italia
1.19 / 2 1.09 / 2 0.56 / 2 1.59 / 2 1.53 / 2
19 Dell
1.06 / 2 1.08 / 2 1.00 / 2 0.66 / 2 1.50 / 2
- Qualcomm
1.11 / 2 0.51 / 2 1.56 / 2 0.88 / 2 1.50 / 2
21 Amazon
0.61 / 2 0.16 / 2 0.31 / 2 0.50 / 2 1.47 / 2
- PLDT
1.52 / 2 1.43 / 2 1.75 / 2 1.44 / 2 1.47 / 2
- Telenor
1.21 / 2 1.31 / 2 0.63 / 2 1.44 / 2 1.47 / 2
24 Intel
1.05 / 2 0.74 / 2 1.06 / 2 0.94 / 2 1.44 / 2
- Verizon
1.29 / 2 1.14 / 2 1.00 / 2 1.59 / 2 1.44 / 2
- Vodafone
1.27 / 2 1.25 / 2 0.81 / 2 1.56 / 2 1.44 / 2
27 Telia
1.16 / 2 0.75 / 2 0.81 / 2 1.66 / 2 1.41 / 2
28 Baidu
0.84 / 2 0.66 / 2 0.69 / 2 0.63 / 2 1.38 / 2
- IBM
0.87 / 2 0.66 / 2 0.31 / 2 1.13 / 2 1.38 / 2
30 SK Telecom
0.79 / 2 0.80 / 2 0.38 / 2 0.63 / 2 1.34 / 2
31 AMD
0.73 / 2 0.56 / 2 0.38 / 2 0.66 / 2 1.31 / 2
- PayPal
0.68 / 2 0.45 / 2 0.00 / 2 0.94 / 2 1.31 / 2
33 AT&T
1.06 / 2 1.19 / 2 0.56 / 2 1.22 / 2 1.28 / 2
- MTS
0.68 / 2 0.45 / 2 0.69 / 2 0.28 / 2 1.28 / 2
35 Huawei
0.97 / 2 0.51 / 2 1.00 / 2 1.16 / 2 1.22 / 2
- Naspers
0.71 / 2 0.05 / 2 0.69 / 2 0.88 / 2 1.22 / 2
37 Apple
1.23 / 2 0.90 / 2 1.38 / 2 1.44 / 2 1.19 / 2
38 KDDI
0.85 / 2 0.59 / 2 0.69 / 2 0.94 / 2 1.16 / 2
- Türk Telekom
1.06 / 2 0.68 / 2 1.44 / 2 0.94 / 2 1.16 / 2
40 Mercado Libre
0.68 / 2 0.56 / 2 0.50 / 2 0.53 / 2 1.13 / 2
41 ZTE
0.54 / 2 0.13 / 2 0.00 / 2 0.94 / 2 1.09 / 2
42 Safaricom
0.98 / 2 1.09 / 2 0.81 / 2 0.97 / 2 1.03 / 2
- SoftBank
0.81 / 2 0.84 / 2 0.75 / 2 0.63 / 2 1.03 / 2
44 Tencent
0.49 / 2 0.30 / 2 0.13 / 2 0.53 / 2 1.00 / 2
- eBay
0.69 / 2 0.43 / 2 0.31 / 2 1.00 / 2 1.00 / 2
46 América Móvil
1 / 2 1.10 / 2 1.00 / 2 0.94 / 2 0.97 / 2
- Comcast
1.11 / 2 1.19 / 2 1.38 / 2 0.88 / 2 0.97 / 2
- Singtel
0.93 / 2 1.05 / 2 0.38 / 2 1.31 / 2 0.97 / 2
49 Axiata
0.97 / 2 0.98 / 2 1.06 / 2 0.91 / 2 0.91 / 2
- Equinix
0.85 / 2 0.49 / 2 0.88 / 2 1.13 / 2 0.91 / 2
- Facebook
0.53 / 2 0.26 / 2 0.25 / 2 0.69 / 2 0.91 / 2
- MTN
0.8 / 2 0.76 / 2 0.56 / 2 0.97 / 2 0.91 / 2
- Millicom
1.17 / 2 0.95 / 2 1.75 / 2 1.06 / 2 0.91 / 2
- VEON
0.87 / 2 0.96 / 2 1.19 / 2 0.41 / 2 0.91 / 2
55 JD.com
0.3 / 2 0.00 / 2 0.31 / 2 0.06 / 2 0.84 / 2
56 Lenovo
0.81 / 2 1.33 / 2 0.31 / 2 0.78 / 2 0.81 / 2
57 Twitter
0.42 / 2 0.00 / 2 0.19 / 2 0.72 / 2 0.78 / 2
58 Ooredoo
0.41 / 2 0.38 / 2 0.31 / 2 0.19 / 2 0.75 / 2
- SK hynix
0.54 / 2 0.48 / 2 0.44 / 2 0.47 / 2 0.75 / 2
- Spotify
0.43 / 2 0.23 / 2 0.31 / 2 0.44 / 2 0.75 / 2
61 Alibaba
0.61 / 2 0.71 / 2 0.44 / 2 0.56 / 2 0.72 / 2
- China Mobile
0.58 / 2 0.73 / 2 0.38 / 2 0.50 / 2 0.72 / 2
63 Foxconn
0.42 / 2 0.11 / 2 0.00 / 2 0.88 / 2 0.69 / 2
64 Infosys
0.56 / 2 0.36 / 2 0.31 / 2 0.91 / 2 0.66 / 2
- Xiaomi
0.67 / 2 0.89 / 2 0.38 / 2 0.75 / 2 0.66 / 2
66 Texas Instruments
0.51 / 2 0.13 / 2 0.75 / 2 0.53 / 2 0.63 / 2
- Western Digital
0.37 / 2 0.00 / 2 0.00 / 2 0.84 / 2 0.63 / 2
68 Grab
0.42 / 2 0.66 / 2 0.25 / 2 0.19 / 2 0.59 / 2
- Jio
0.27 / 2 0.06 / 2 0.31 / 2 0.13 / 2 0.59 / 2
- Telkom Indonesia
0.41 / 2 0.35 / 2 0.38 / 2 0.31 / 2 0.59 / 2
71 TSMC
0.6 / 2 0.53 / 2 0.69 / 2 0.63 / 2 0.56 / 2
72 Bharti Airtel
0.43 / 2 0.36 / 2 0.56 / 2 0.28 / 2 0.53 / 2
- Etisalat
0.41 / 2 0.16 / 2 0.19 / 2 0.75 / 2 0.53 / 2
- Tata Communications
0.88 / 2 0.81 / 2 1.19 / 2 1.00 / 2 0.53 / 2
75 Citrix
0.35 / 2 0.36 / 2 0.00 / 2 0.56 / 2 0.47 / 2
76 Broadcom
0.29 / 2 0.13 / 2 0.38 / 2 0.22 / 2 0.44 / 2
77 Booking Holdings
0.36 / 2 0.69 / 2 0.00 / 2 0.34 / 2 0.41 / 2
78 Netflix
0.25 / 2 0.15 / 2 0.00 / 2 0.50 / 2 0.34 / 2
- Ola
0.13 / 2 0.10 / 2 0.00 / 2 0.09 / 2 0.34 / 2
- Uber
0.35 / 2 0.50 / 2 0.25 / 2 0.31 / 2 0.34 / 2
81 Akamai
0.16 / 2 0.00 / 2 0.00 / 2 0.31 / 2 0.31 / 2
- China Unicom
0.29 / 2 0.54 / 2 0.19 / 2 0.13 / 2 0.31 / 2
- Cloudflare
0.16 / 2 0.00 / 2 0.00 / 2 0.31 / 2 0.31 / 2
- HCL
0.33 / 2 0.11 / 2 0.50 / 2 0.38 / 2 0.31 / 2
- Jumia
0.16 / 2 0.19 / 2 0.00 / 2 0.13 / 2 0.31 / 2
86 Digital Realty Trust
0.32 / 2 0.06 / 2 0.00 / 2 0.94 / 2 0.28 / 2
- Rogers
0.6 / 2 1.16 / 2 0.13 / 2 0.84 / 2 0.28 / 2
88 China Telecom
0.2 / 2 0.25 / 2 0.00 / 2 0.31 / 2 0.22 / 2
- NetEase
0.42 / 2 0.10 / 2 0.63 / 2 0.72 / 2 0.22 / 2
90 SpaceX
0.1 / 2 0.00 / 2 0.00 / 2 0.19 / 2 0.19 / 2
91 Airbnb
0.29 / 2 0.35 / 2 0.38 / 2 0.25 / 2 0.16 / 2
92 CenturyLink
0.41 / 2 0.59 / 2 0.50 / 2 0.41 / 2 0.13 / 2
- China Satcom
0.03 / 2 0.00 / 2 0.00 / 2 0.00 / 2 0.13 / 2
- Digicel
0.2 / 2 0.10 / 2 0.13 / 2 0.44 / 2 0.13 / 2
- EchoStar
0.09 / 2 0.00 / 2 0.00 / 2 0.22 / 2 0.13 / 2
96 PCCW
0.41 / 2 0.53 / 2 0.31 / 2 0.72 / 2 0.09 / 2
97 ByteDance
0.14 / 2 0.10 / 2 0.00 / 2 0.38 / 2 0.06 / 2
- Meituan
0.2 / 2 0.00 / 2 0.31 / 2 0.44 / 2 0.06 / 2
99 GTT
0.06 / 2 0.00 / 2 0.00 / 2 0.22 / 2 0.00 / 2
- Sina
0.02 / 2 0.00 / 2 0.00 / 2 0.06 / 2 0.00 / 2