Innovation

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Total score Access Skills Use Innovation

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This measurement area looks at company support for open standards and open source that help to drive innovation; investment in bottom-up innovation; cooperation on innovative big data solutions for sustainable development; and inclusivity and ethical considerations in product development.

Innovation is a critical enabling mechanism for developing hardware, software and services for all that facilitate safe, affordable and high quality access. Further, innovation drives the creation of new digital technologies with cross-cutting potential to accelerate achievement of the SDGs. COVID-19 highlighted innovative solutions companies developed for dealing with the pandemic.

Ranking overview

100 companies

Total score out of 2 Access out of 2 Skills out of 2 Use out of 2 Innovation out of 2
1 Microsoft
Total score 1.17 /2
Innovation 1.94 /2
Access 1.09 /2
Skills 0.56 /2
Use 1.09 /2
Innovation 1.94 /2
- Orange
Total score 1.59 /2
Innovation 1.94 /2
Access 1.63 /2
Skills 1.44 /2
Use 1.34 /2
Innovation 1.94 /2
3 Cisco
Total score 1.47 /2
Innovation 1.88 /2
Access 0.84 /2
Skills 1.56 /2
Use 1.59 /2
Innovation 1.88 /2
4 Deutsche Telekom
Total score 1.37 /2
Innovation 1.81 /2
Access 1.28 /2
Skills 0.81 /2
Use 1.59 /2
Innovation 1.81 /2
- Ericsson
Total score 1.00 /2
Innovation 1.81 /2
Access 0.36 /2
Skills 0.88 /2
Use 0.94 /2
Innovation 1.81 /2
- Nokia
Total score 1.51 /2
Innovation 1.81 /2
Access 1.34 /2
Skills 1.75 /2
Use 1.13 /2
Innovation 1.81 /2
- SAP
Total score 0.93 /2
Innovation 1.81 /2
Access 0.50 /2
Skills 0.75 /2
Use 0.66 /2
Innovation 1.81 /2
- Samsung
Total score 1.30 /2
Innovation 1.81 /2
Access 1.09 /2
Skills 1.19 /2
Use 1.09 /2
Innovation 1.81 /2
- Telefónica
Total score 1.62 /2
Innovation 1.81 /2
Access 1.63 /2
Skills 1.31 /2
Use 1.72 /2
Innovation 1.81 /2
10 NTT
Total score 1.32 /2
Innovation 1.75 /2
Access 1.69 /2
Skills 0.69 /2
Use 1.16 /2
Innovation 1.75 /2
- Salesforce
Total score 1.02 /2
Innovation 1.75 /2
Access 1.09 /2
Skills 0.31 /2
Use 0.94 /2
Innovation 1.75 /2
- Telstra
Total score 1.73 /2
Innovation 1.75 /2
Access 1.81 /2
Skills 1.75 /2
Use 1.59 /2
Innovation 1.75 /2
13 Alphabet
Total score 1.29 /2
Innovation 1.69 /2
Access 1.26 /2
Skills 1.13 /2
Use 1.09 /2
Innovation 1.69 /2
- NVIDIA
Total score 1.06 /2
Innovation 1.69 /2
Access 0.75 /2
Skills 0.69 /2
Use 1.09 /2
Innovation 1.69 /2
15 HP
Total score 1.32 /2
Innovation 1.63 /2
Access 1.00 /2
Skills 1.38 /2
Use 1.25 /2
Innovation 1.63 /2
16 Adobe
Total score 0.89 /2
Innovation 1.56 /2
Access 0.83 /2
Skills 0.19 /2
Use 0.97 /2
Innovation 1.56 /2
- Oracle
Total score 0.96 /2
Innovation 1.56 /2
Access 0.89 /2
Skills 0.81 /2
Use 0.56 /2
Innovation 1.56 /2
18 Telecom Italia
Total score 1.19 /2
Innovation 1.53 /2
Access 1.09 /2
Skills 0.56 /2
Use 1.59 /2
Innovation 1.53 /2
19 Dell
Total score 1.06 /2
Innovation 1.50 /2
Access 1.08 /2
Skills 1.00 /2
Use 0.66 /2
Innovation 1.50 /2
- Qualcomm
Total score 1.11 /2
Innovation 1.50 /2
Access 0.51 /2
Skills 1.56 /2
Use 0.88 /2
Innovation 1.50 /2
21 Amazon
Total score 0.61 /2
Innovation 1.47 /2
Access 0.16 /2
Skills 0.31 /2
Use 0.50 /2
Innovation 1.47 /2
- PLDT
Total score 1.52 /2
Innovation 1.47 /2
Access 1.43 /2
Skills 1.75 /2
Use 1.44 /2
Innovation 1.47 /2
- Telenor
Total score 1.21 /2
Innovation 1.47 /2
Access 1.31 /2
Skills 0.63 /2
Use 1.44 /2
Innovation 1.47 /2
24 Intel
Total score 1.05 /2
Innovation 1.44 /2
Access 0.74 /2
Skills 1.06 /2
Use 0.94 /2
Innovation 1.44 /2
- Verizon
Total score 1.29 /2
Innovation 1.44 /2
Access 1.14 /2
Skills 1.00 /2
Use 1.59 /2
Innovation 1.44 /2
- Vodafone
Total score 1.27 /2
Innovation 1.44 /2
Access 1.25 /2
Skills 0.81 /2
Use 1.56 /2
Innovation 1.44 /2
27 Telia
Total score 1.16 /2
Innovation 1.41 /2
Access 0.75 /2
Skills 0.81 /2
Use 1.66 /2
Innovation 1.41 /2
28 Baidu
Total score 0.84 /2
Innovation 1.38 /2
Access 0.66 /2
Skills 0.69 /2
Use 0.63 /2
Innovation 1.38 /2
- IBM
Total score 0.87 /2
Innovation 1.38 /2
Access 0.66 /2
Skills 0.31 /2
Use 1.13 /2
Innovation 1.38 /2
30 SK Telecom
Total score 0.79 /2
Innovation 1.34 /2
Access 0.80 /2
Skills 0.38 /2
Use 0.63 /2
Innovation 1.34 /2
31 AMD
Total score 0.73 /2
Innovation 1.31 /2
Access 0.56 /2
Skills 0.38 /2
Use 0.66 /2
Innovation 1.31 /2
- PayPal
Total score 0.68 /2
Innovation 1.31 /2
Access 0.45 /2
Skills 0.00 /2
Use 0.94 /2
Innovation 1.31 /2
33 AT&T
Total score 1.06 /2
Innovation 1.28 /2
Access 1.19 /2
Skills 0.56 /2
Use 1.22 /2
Innovation 1.28 /2
- MTS
Total score 0.68 /2
Innovation 1.28 /2
Access 0.45 /2
Skills 0.69 /2
Use 0.28 /2
Innovation 1.28 /2
35 Huawei
Total score 0.97 /2
Innovation 1.22 /2
Access 0.51 /2
Skills 1.00 /2
Use 1.16 /2
Innovation 1.22 /2
- Naspers
Total score 0.71 /2
Innovation 1.22 /2
Access 0.05 /2
Skills 0.69 /2
Use 0.88 /2
Innovation 1.22 /2
37 Apple
Total score 1.23 /2
Innovation 1.19 /2
Access 0.90 /2
Skills 1.38 /2
Use 1.44 /2
Innovation 1.19 /2
38 KDDI
Total score 0.85 /2
Innovation 1.16 /2
Access 0.59 /2
Skills 0.69 /2
Use 0.94 /2
Innovation 1.16 /2
- Türk Telekom
Total score 1.06 /2
Innovation 1.16 /2
Access 0.68 /2
Skills 1.44 /2
Use 0.94 /2
Innovation 1.16 /2
40 Mercado Libre
Total score 0.68 /2
Innovation 1.13 /2
Access 0.56 /2
Skills 0.50 /2
Use 0.53 /2
Innovation 1.13 /2
41 ZTE
Total score 0.54 /2
Innovation 1.09 /2
Access 0.13 /2
Skills 0.00 /2
Use 0.94 /2
Innovation 1.09 /2
42 Safaricom
Total score 0.98 /2
Innovation 1.03 /2
Access 1.09 /2
Skills 0.81 /2
Use 0.97 /2
Innovation 1.03 /2
- SoftBank
Total score 0.81 /2
Innovation 1.03 /2
Access 0.84 /2
Skills 0.75 /2
Use 0.63 /2
Innovation 1.03 /2
44 Tencent
Total score 0.49 /2
Innovation 1.00 /2
Access 0.30 /2
Skills 0.13 /2
Use 0.53 /2
Innovation 1.00 /2
- eBay
Total score 0.69 /2
Innovation 1.00 /2
Access 0.43 /2
Skills 0.31 /2
Use 1.00 /2
Innovation 1.00 /2
46 América Móvil
Total score 1.00 /2
Innovation 0.97 /2
Access 1.10 /2
Skills 1.00 /2
Use 0.94 /2
Innovation 0.97 /2
- Comcast
Total score 1.11 /2
Innovation 0.97 /2
Access 1.19 /2
Skills 1.38 /2
Use 0.88 /2
Innovation 0.97 /2
- Singtel
Total score 0.93 /2
Innovation 0.97 /2
Access 1.05 /2
Skills 0.38 /2
Use 1.31 /2
Innovation 0.97 /2
49 Axiata
Total score 0.97 /2
Innovation 0.91 /2
Access 0.98 /2
Skills 1.06 /2
Use 0.91 /2
Innovation 0.91 /2
- Equinix
Total score 0.85 /2
Innovation 0.91 /2
Access 0.49 /2
Skills 0.88 /2
Use 1.13 /2
Innovation 0.91 /2
- Facebook
Total score 0.53 /2
Innovation 0.91 /2
Access 0.26 /2
Skills 0.25 /2
Use 0.69 /2
Innovation 0.91 /2
- MTN
Total score 0.80 /2
Innovation 0.91 /2
Access 0.76 /2
Skills 0.56 /2
Use 0.97 /2
Innovation 0.91 /2
- Millicom
Total score 1.17 /2
Innovation 0.91 /2
Access 0.95 /2
Skills 1.75 /2
Use 1.06 /2
Innovation 0.91 /2
- VEON
Total score 0.87 /2
Innovation 0.91 /2
Access 0.96 /2
Skills 1.19 /2
Use 0.41 /2
Innovation 0.91 /2
55 JD.com
Total score 0.30 /2
Innovation 0.84 /2
Access 0.00 /2
Skills 0.31 /2
Use 0.06 /2
Innovation 0.84 /2
56 Lenovo
Total score 0.81 /2
Innovation 0.81 /2
Access 1.33 /2
Skills 0.31 /2
Use 0.78 /2
Innovation 0.81 /2
57 Twitter
Total score 0.42 /2
Innovation 0.78 /2
Access 0.00 /2
Skills 0.19 /2
Use 0.72 /2
Innovation 0.78 /2
58 Ooredoo
Total score 0.41 /2
Innovation 0.75 /2
Access 0.38 /2
Skills 0.31 /2
Use 0.19 /2
Innovation 0.75 /2
- SK hynix
Total score 0.54 /2
Innovation 0.75 /2
Access 0.48 /2
Skills 0.44 /2
Use 0.47 /2
Innovation 0.75 /2
- Spotify
Total score 0.43 /2
Innovation 0.75 /2
Access 0.23 /2
Skills 0.31 /2
Use 0.44 /2
Innovation 0.75 /2
61 Alibaba
Total score 0.61 /2
Innovation 0.72 /2
Access 0.71 /2
Skills 0.44 /2
Use 0.56 /2
Innovation 0.72 /2
- China Mobile
Total score 0.58 /2
Innovation 0.72 /2
Access 0.73 /2
Skills 0.38 /2
Use 0.50 /2
Innovation 0.72 /2
63 Foxconn
Total score 0.42 /2
Innovation 0.69 /2
Access 0.11 /2
Skills 0.00 /2
Use 0.88 /2
Innovation 0.69 /2
64 Infosys
Total score 0.56 /2
Innovation 0.66 /2
Access 0.36 /2
Skills 0.31 /2
Use 0.91 /2
Innovation 0.66 /2
- Xiaomi
Total score 0.67 /2
Innovation 0.66 /2
Access 0.89 /2
Skills 0.38 /2
Use 0.75 /2
Innovation 0.66 /2
66 Texas Instruments
Total score 0.51 /2
Innovation 0.63 /2
Access 0.13 /2
Skills 0.75 /2
Use 0.53 /2
Innovation 0.63 /2
- Western Digital
Total score 0.37 /2
Innovation 0.63 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.84 /2
Innovation 0.63 /2
68 Grab
Total score 0.42 /2
Innovation 0.59 /2
Access 0.66 /2
Skills 0.25 /2
Use 0.19 /2
Innovation 0.59 /2
- Jio
Total score 0.27 /2
Innovation 0.59 /2
Access 0.06 /2
Skills 0.31 /2
Use 0.13 /2
Innovation 0.59 /2
- Telkom Indonesia
Total score 0.41 /2
Innovation 0.59 /2
Access 0.35 /2
Skills 0.38 /2
Use 0.31 /2
Innovation 0.59 /2
71 TSMC
Total score 0.60 /2
Innovation 0.56 /2
Access 0.53 /2
Skills 0.69 /2
Use 0.63 /2
Innovation 0.56 /2
72 Bharti Airtel
Total score 0.43 /2
Innovation 0.53 /2
Access 0.36 /2
Skills 0.56 /2
Use 0.28 /2
Innovation 0.53 /2
- Etisalat
Total score 0.41 /2
Innovation 0.53 /2
Access 0.16 /2
Skills 0.19 /2
Use 0.75 /2
Innovation 0.53 /2
- Tata Communications
Total score 0.88 /2
Innovation 0.53 /2
Access 0.81 /2
Skills 1.19 /2
Use 1.00 /2
Innovation 0.53 /2
75 Citrix
Total score 0.35 /2
Innovation 0.47 /2
Access 0.36 /2
Skills 0.00 /2
Use 0.56 /2
Innovation 0.47 /2
76 Broadcom
Total score 0.29 /2
Innovation 0.44 /2
Access 0.13 /2
Skills 0.38 /2
Use 0.22 /2
Innovation 0.44 /2
77 Booking Holdings
Total score 0.36 /2
Innovation 0.41 /2
Access 0.69 /2
Skills 0.00 /2
Use 0.34 /2
Innovation 0.41 /2
78 Netflix
Total score 0.25 /2
Innovation 0.34 /2
Access 0.15 /2
Skills 0.00 /2
Use 0.50 /2
Innovation 0.34 /2
- Ola
Total score 0.13 /2
Innovation 0.34 /2
Access 0.10 /2
Skills 0.00 /2
Use 0.09 /2
Innovation 0.34 /2
- Uber
Total score 0.35 /2
Innovation 0.34 /2
Access 0.50 /2
Skills 0.25 /2
Use 0.31 /2
Innovation 0.34 /2
81 Akamai
Total score 0.16 /2
Innovation 0.31 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.31 /2
Innovation 0.31 /2
- China Unicom
Total score 0.29 /2
Innovation 0.31 /2
Access 0.54 /2
Skills 0.19 /2
Use 0.13 /2
Innovation 0.31 /2
- Cloudflare
Total score 0.16 /2
Innovation 0.31 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.31 /2
Innovation 0.31 /2
- HCL
Total score 0.33 /2
Innovation 0.31 /2
Access 0.11 /2
Skills 0.50 /2
Use 0.38 /2
Innovation 0.31 /2
- Jumia
Total score 0.16 /2
Innovation 0.31 /2
Access 0.19 /2
Skills 0.00 /2
Use 0.13 /2
Innovation 0.31 /2
86 Digital Realty Trust
Total score 0.32 /2
Innovation 0.28 /2
Access 0.06 /2
Skills 0.00 /2
Use 0.94 /2
Innovation 0.28 /2
- Rogers
Total score 0.60 /2
Innovation 0.28 /2
Access 1.16 /2
Skills 0.13 /2
Use 0.84 /2
Innovation 0.28 /2
88 China Telecom
Total score 0.20 /2
Innovation 0.22 /2
Access 0.25 /2
Skills 0.00 /2
Use 0.31 /2
Innovation 0.22 /2
- NetEase
Total score 0.42 /2
Innovation 0.22 /2
Access 0.10 /2
Skills 0.63 /2
Use 0.72 /2
Innovation 0.22 /2
90 SpaceX
Total score 0.10 /2
Innovation 0.19 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.19 /2
Innovation 0.19 /2
91 Airbnb
Total score 0.29 /2
Innovation 0.16 /2
Access 0.35 /2
Skills 0.38 /2
Use 0.25 /2
Innovation 0.16 /2
92 CenturyLink
Total score 0.41 /2
Innovation 0.13 /2
Access 0.59 /2
Skills 0.50 /2
Use 0.41 /2
Innovation 0.13 /2
- China Satcom
Total score 0.03 /2
Innovation 0.13 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.00 /2
Innovation 0.13 /2
- Digicel
Total score 0.20 /2
Innovation 0.13 /2
Access 0.10 /2
Skills 0.13 /2
Use 0.44 /2
Innovation 0.13 /2
- EchoStar
Total score 0.09 /2
Innovation 0.13 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.22 /2
Innovation 0.13 /2
96 PCCW
Total score 0.41 /2
Innovation 0.09 /2
Access 0.53 /2
Skills 0.31 /2
Use 0.72 /2
Innovation 0.09 /2
97 ByteDance
Total score 0.14 /2
Innovation 0.06 /2
Access 0.10 /2
Skills 0.00 /2
Use 0.38 /2
Innovation 0.06 /2
- Meituan
Total score 0.20 /2
Innovation 0.06 /2
Access 0.00 /2
Skills 0.31 /2
Use 0.44 /2
Innovation 0.06 /2
99 GTT
Total score 0.06 /2
Innovation 0.00 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.22 /2
Innovation 0.00 /2
- Sina
Total score 0.02 /2
Innovation 0.00 /2
Access 0.00 /2
Skills 0.00 /2
Use 0.06 /2
Innovation 0.00 /2