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China Unicom

Incorporated in 2000, China Unicom is a majority state-owned telecommunications service provider in China. At the end of 2019, the company was the world's fifth largest mobile operator with 318 million subscribers and third largest wired broadband operator with 83 million wired customers. China Unicom Global manages the group’s international backbone services with more than two dozen offices around the world.

Ranking position: #83 /100
Total score: 0.29 /2

Measurement area	Score (0-2)	Rank (0-100)
Access	0.54 /2	#51
Skills	0.19 /2	#75
Use	0.13 /2	#94
Innovation	0.31 /2	#81

Access: China Unicom contributes to universal digital access by discounting its services for low-income households. The company supports accessibility by reducing monthly fees for users with disabilities and providing special desks at its service outlets for people with visual, hearing or speech impairments. It also offers a door-to-door service for those who have difficulty travelling.
Skills: No evidence could be found of leading practices in this area.
Use: No evidence could be found of leading practices in this area.
Innovation: No evidence could be found of leading practices in this area.

Access: Although China Unicom has programmes that support digital affordability, it could provide more details such as its contribution and the number of beneficiaries. The company has an opportunity to support digital opportunities for women and girls. It could expand its reporting of accessibility initiatives as well as how many people with disabilities it employs. In addition, China Unicom should report how the economic value it generates is distributed among its stakeholders.
Skills: China Unicom has an opportunity to enhance support for digital skills training and school connectivity.
Use: Limited evidence could be found of China Unicom’s activities promoting the safe and secure use of digital technologies. The company could better demonstrate how it assigns oversight and accountability for cybersecurity; monitors, remedies and reports security incidents; and mitigates digital risks and harms to children. It could also strengthen its privacy policy by providing more information about the rights of users to obtain a copy of their user information in a portable data format.
Innovation: Little evidence could be found of China Unicom’s support for open, sustainable, inclusive and ethical innovation. The company could demonstrate how it practises open innovation and supports technology innovation ecosystems, collaborates on big data for sustainable development, and applies inclusive and ethical research and development.

See results for

2021
2023

More about the company

Headquarters: Hong Kong, China
Ownership structure: Publicly listed, of which Unicom Group (controlled by the Chinese government state-owned Assets Supervision and Administration Commission) holds 82.1%.
Fiscal year: Ending 31 December
Group revenue: US$42,043 million (FY2019)
Group employees: 243,790 (FY2019)
Website: https://www.chinaunicom.com.hk

China Unicom

Leading practices

Access

Skills

Use

Innovation

Risks and opportunities