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China Telecom

Established in 2002, China Telecom is a majority state-owned telecommunications service operator. It mainly serves customers in the People’s Republic of China. At the end of 2019, China Telecom was the world's fourth largest mobile operator with 336 million users and second largest wireline broadband operator with 153 million subscribers. The company is also the largest data centre operator in China, with more than 550 sites.

Ranking position: #88 /100
Total score: 0.20 /2

Measurement area	Score (0-2)	Rank (0-100)
Access	0.25 /2	#72
Skills	0.00 /2	#82
Use	0.31 /2	#80
Innovation	0.22 /2	#88

Access: China Telecom supports universal access to digital technology by providing discount packages to disadvantaged households.
Skills: No evidence could be found of leading practices in this area.
Use: No evidence could be found of leading practices in this area.
Innovation: No evidence could be found of leading practices in this area.

Access: There is an opportunity for China Telecom to support initiatives that contribute to digital opportunities for women and girls and increase accessibility for people with disabilities. The company could also report on how the economic value it generates is distributed among its stakeholders.
Skills: There is an opportunity for China Telecom to support initiatives to increase digital skills development and school connectivity.
Use: Little evidence could be found on China Telecom’s activities promoting the safe and secure use of digital technologies. The company could better demonstrate how it assigns senior-level oversight and accountability for cybersecurity; monitors, reports and rectifies cybersecurity incidents; and mitigates digital risk and harm for children. The company could also strengthen its privacy policy by providing more information about the rights of users to obtain a copy of their user information in a portable data format.
Innovation: Beyond standards organisations membership, little evidence could be found about China Telecom’s support for open, sustainable, inclusive and ethical innovation. The company could demonstrate how it practises open innovation and supports technology innovation ecosystems. It could also show how it collaborates on big data for sustainable development and applies ethical considerations in research and development activities.

See results for

2021
2023

More about the company

Headquarters: Beijing, China
Ownership structure: Publicly listed, of which 85.6% is owned by state-owned China Telecom Group and 8.4% is owned by Guangdong Rising Assets Management Co., Ltd., a state-owned enterprise owned by the provincial governments in Guangdong Province
Fiscal year: Ends 31 December
Group revenue: US$54,375 million (FY2019)
Group employees: 281,215 (FY2019)
Website: https://www.chinatelecom-h.com

China Telecom

Leading Practices

Access

Skills

Use

Innovation

Risks and Opportunities