Skills

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Total score Access Skills Use Innovation

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The availability and level of digital skills have impacts with different outcomes. A lack of basic digital skills is emerging as the main barrier to getting online as access becomes more widespread and usage more affordable.

Intermediate digital skills, such as the ability to use word processing and spreadsheet applications or web design and digital marketing, are increasingly important competencies in the digital economy. Technical skills are needed for specialist IT occupations. Many of the digitally unskilled are from underrepresented and vulnerable segments of the population such as women and girls, people with limited incomes and the elderly and special effort is needed to boost training for these groups.

Ranking table

 Total score out of 100 Access out of 2 Skills out of 2 Use out of 2 Innovation out of 2
1 Telefonica
Total score 89.5 /100
Skills 1.7 /2
Access 1.5 /2
Skills 1.7 /2
Use 2.0 /2
Innovation 1.9 /2
2 PLDT
Total score 60.0 /100
Skills 1.6 /2
Access 0.7 /2
Skills 1.6 /2
Use 1.4 /2
Innovation 1.2 /2
3 Orange
Total score 79.5 /100
Skills 1.5 /2
Access 1.6 /2
Skills 1.5 /2
Use 1.4 /2
Innovation 1.8 /2
4 HP
Total score 64.5 /100
Skills 1.4 /2
Access 1.0 /2
Skills 1.4 /2
Use 1.3 /2
Innovation 1.5 /2
- Samsung
Total score 66.0 /100
Skills 1.4 /2
Access 1.3 /2
Skills 1.4 /2
Use 1.0 /2
Innovation 1.6 /2
6 Apple
Total score 66.0 /100
Skills 1.3 /2
Access 1.0 /2
Skills 1.3 /2
Use 1.5 /2
Innovation 1.5 /2
- Cisco
Total score 66.0 /100
Skills 1.3 /2
Access 1.1 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.7 /2
- Telstra
Total score 69.0 /100
Skills 1.3 /2
Access 1.4 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.8 /2
9 Proximus
Total score 45.5 /100
Skills 1.2 /2
Access 0.6 /2
Skills 1.2 /2
Use 0.9 /2
Innovation 1.0 /2
- Tata Communications
Total score 42.0 /100
Skills 1.2 /2
Access 0.9 /2
Skills 1.2 /2
Use 0.6 /2
Innovation 0.7 /2
11 América Móvil
Total score 53.5 /100
Skills 1.1 /2
Access 1.1 /2
Skills 1.1 /2
Use 1.2 /2
Innovation 1.0 /2
- Baidu
Total score 54.0 /100
Skills 1.1 /2
Access 0.7 /2
Skills 1.1 /2
Use 1.3 /2
Innovation 1.3 /2
- Ericsson
Total score 48.5 /100
Skills 1.1 /2
Access 0.4 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.5 /2
- Intel
Total score 57.0 /100
Skills 1.1 /2
Access 1.1 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.6 /2
- Sonatel
Total score 36.5 /100
Skills 1.1 /2
Access 0.9 /2
Skills 1.1 /2
Use 0.3 /2
Innovation 0.6 /2
16 Deutsche Telekom
Total score 64.5 /100
Skills 1.0 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.7 /2
Innovation 1.5 /2
- Globe
Total score 42.5 /100
Skills 1.0 /2
Access 0.3 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 0.8 /2
- Infosys
Total score 41.0 /100
Skills 1.0 /2
Access 0.7 /2
Skills 1.0 /2
Use 0.9 /2
Innovation 0.6 /2
- Nokia
Total score 53.0 /100
Skills 1.0 /2
Access 1.2 /2
Skills 1.0 /2
Use 0.6 /2
Innovation 1.4 /2
- Qualcomm
Total score 53.0 /100
Skills 1.0 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.0 /2
Innovation 1.4 /2
- Spark
Total score 50.5 /100
Skills 1.0 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.5 /2
Innovation 0.8 /2
- Verizon
Total score 59.5 /100
Skills 1.0 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 1.6 /2
23 AT&T
Total score 53.0 /100
Skills 0.9 /2
Access 0.9 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.2 /2
- Alphabet
Total score 64.5 /100
Skills 0.9 /2
Access 1.2 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.8 /2
- Axiata
Total score 48.5 /100
Skills 0.9 /2
Access 1.1 /2
Skills 0.9 /2
Use 0.9 /2
Innovation 0.9 /2
- MTN
Total score 46.0 /100
Skills 0.9 /2
Access 0.7 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 0.9 /2
- Millicom
Total score 44.5 /100
Skills 0.9 /2
Access 0.8 /2
Skills 0.9 /2
Use 1.3 /2
Innovation 0.7 /2
- Telia
Total score 63.5 /100
Skills 0.9 /2
Access 1.1 /2
Skills 0.9 /2
Use 1.7 /2
Innovation 1.4 /2
- Türk Telekom
Total score 35.0 /100
Skills 0.9 /2
Access 0.6 /2
Skills 0.9 /2
Use 0.5 /2
Innovation 0.8 /2
- VEON
Total score 38.0 /100
Skills 0.9 /2
Access 0.7 /2
Skills 0.9 /2
Use 0.6 /2
Innovation 0.8 /2
- Yandex
Total score 39.5 /100
Skills 0.9 /2
Access 0.8 /2
Skills 0.9 /2
Use 0.7 /2
Innovation 0.8 /2
32 BT
Total score 48.5 /100
Skills 0.8 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
- Comcast
Total score 41.5 /100
Skills 0.8 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.4 /2
Innovation 1.1 /2
- Dell
Total score 45.5 /100
Skills 0.8 /2
Access 1.0 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.4 /2
- Equinix
Total score 30.0 /100
Skills 0.8 /2
Access 0.4 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 0.8 /2
- Facebook
Total score 44.5 /100
Skills 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
- Huawei
Total score 46.0 /100
Skills 0.8 /2
Access 0.9 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.0 /2
- KDDI
Total score 47.0 /100
Skills 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.2 /2
- Naspers
Total score 45.0 /100
Skills 0.8 /2
Access 0.3 /2
Skills 0.8 /2
Use 1.0 /2
Innovation 1.4 /2
- Oracle
Total score 39.5 /100
Skills 0.8 /2
Access 0.6 /2
Skills 0.8 /2
Use 0.7 /2
Innovation 1.1 /2
- Paypal
Total score 54.0 /100
Skills 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.8 /2
- SK Telecom
Total score 47.5 /100
Skills 0.8 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.5 /2
43 Amazon
Total score 41.5 /100
Skills 0.7 /2
Access 0.4 /2
Skills 0.7 /2
Use 1.0 /2
Innovation 1.2 /2
- GoJek
Total score 42.0 /100
Skills 0.7 /2
Access 0.7 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 1.2 /2
- Microsoft
Total score 64.5 /100
Skills 0.7 /2
Access 0.9 /2
Skills 0.7 /2
Use 1.6 /2
Innovation 2.0 /2
- SAP
Total score 37.0 /100
Skills 0.7 /2
Access 0.5 /2
Skills 0.7 /2
Use 0.5 /2
Innovation 1.2 /2
- Safaricom
Total score 48.0 /100
Skills 0.7 /2
Access 1.1 /2
Skills 0.7 /2
Use 1.2 /2
Innovation 0.8 /2
- ServiceNow
Total score 32.0 /100
Skills 0.7 /2
Access 0.3 /2
Skills 0.7 /2
Use 0.9 /2
Innovation 0.7 /2
- Zain
Total score 44.5 /100
Skills 0.7 /2
Access 1.4 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 0.7 /2
50 HCL
Total score 19.0 /100
Skills 0.6 /2
Access 0.2 /2
Skills 0.6 /2
Use 0.3 /2
Innovation 0.4 /2
- IBM
Total score 46.0 /100
Skills 0.6 /2
Access 0.6 /2
Skills 0.6 /2
Use 0.9 /2
Innovation 1.6 /2
- Lumen
Total score 19.0 /100
Skills 0.6 /2
Access 0.4 /2
Skills 0.6 /2
Use 0.3 /2
Innovation 0.4 /2
- Meituan
Total score 20.0 /100
Skills 0.6 /2
Access 0.2 /2
Skills 0.6 /2
Use 0.4 /2
Innovation 0.5 /2
- OTE
Total score 39.0 /100
Skills 0.6 /2
Access 0.5 /2
Skills 0.6 /2
Use 1.3 /2
Innovation 0.7 /2
- Telenor
Total score 55.5 /100
Skills 0.6 /2
Access 1.1 /2
Skills 0.6 /2
Use 1.6 /2
Innovation 1.1 /2
- Telkom Indonesia
Total score 20.5 /100
Skills 0.6 /2
Access 0.5 /2
Skills 0.6 /2
Use 0.1 /2
Innovation 0.4 /2
- Vodafone
Total score 57.5 /100
Skills 0.6 /2
Access 1.0 /2
Skills 0.6 /2
Use 1.7 /2
Innovation 1.3 /2
58 Acer
Total score 42.5 /100
Skills 0.5 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.2 /2
- Elisa
Total score 37.5 /100
Skills 0.5 /2
Access 0.6 /2
Skills 0.5 /2
Use 0.8 /2
Innovation 1.1 /2
- Grab
Total score 26.0 /100
Skills 0.5 /2
Access 0.4 /2
Skills 0.5 /2
Use 0.5 /2
Innovation 0.7 /2
- Mercado Libre
Total score 28.5 /100
Skills 0.5 /2
Access 0.7 /2
Skills 0.5 /2
Use 0.3 /2
Innovation 0.8 /2
- NAVER
Total score 33.0 /100
Skills 0.5 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 0.5 /2
- NEC
Total score 50.0 /100
Skills 0.5 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.3 /2
Innovation 1.5 /2
- Singtel
Total score 53.5 /100
Skills 0.5 /2
Access 1.4 /2
Skills 0.5 /2
Use 1.2 /2
Innovation 1.2 /2
- SoftBank
Total score 40.0 /100
Skills 0.5 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.1 /2
66 Adobe
Total score 50.5 /100
Skills 0.4 /2
Access 0.8 /2
Skills 0.4 /2
Use 1.6 /2
Innovation 1.3 /2
- Asus
Total score 34.0 /100
Skills 0.4 /2
Access 0.5 /2
Skills 0.4 /2
Use 0.9 /2
Innovation 0.9 /2
- BCE
Total score 42.0 /100
Skills 0.4 /2
Access 1.0 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 0.8 /2
- Eutelsat
Total score 23.5 /100
Skills 0.4 /2
Access 0.7 /2
Skills 0.4 /2
Use 0.4 /2
Innovation 0.3 /2
- JD,com
Total score 20.0 /100
Skills 0.4 /2
Access 0.2 /2
Skills 0.4 /2
Use 0.3 /2
Innovation 0.7 /2
- KPN
Total score 38.5 /100
Skills 0.4 /2
Access 0.4 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 1.2 /2
- KT
Total score 33.5 /100
Skills 0.4 /2
Access 0.8 /2
Skills 0.4 /2
Use 0.6 /2
Innovation 1.0 /2
- LG
Total score 37.0 /100
Skills 0.4 /2
Access 1.1 /2
Skills 0.4 /2
Use 0.4 /2
Innovation 1.1 /2
- Liberty Global
Total score 31.5 /100
Skills 0.4 /2
Access 0.7 /2
Skills 0.4 /2
Use 0.7 /2
Innovation 0.7 /2
- NTT
Total score 54.5 /100
Skills 0.4 /2
Access 1.2 /2
Skills 0.4 /2
Use 1.3 /2
Innovation 1.4 /2
- SK hynix
Total score 27.0 /100
Skills 0.4 /2
Access 0.6 /2
Skills 0.4 /2
Use 0.3 /2
Innovation 0.8 /2
77 AIS
Total score 43.0 /100
Skills 0.3 /2
Access 0.9 /2
Skills 0.3 /2
Use 1.3 /2
Innovation 1.0 /2
- AMD
Total score 23.5 /100
Skills 0.3 /2
Access 0.1 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 1.1 /2
- Airbnb
Total score 14.5 /100
Skills 0.3 /2
Access 0.2 /2
Skills 0.3 /2
Use 0.2 /2
Innovation 0.4 /2
- Akamai
Total score 19.0 /100
Skills 0.3 /2
Access 0.1 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 0.7 /2
- Altice
Total score 19.0 /100
Skills 0.3 /2
Access