Tencent

To assist users with disabilities, Tencent has integrated numerous accessibility features in its core social network product, Mobile QQ. It also supports a number of initiatives for using artificial intelligence technologies to improve accessibility.

The company has established the Tencent Finance Academy, which aims to promote fintech knowledge in participants.

Tencent discloses how it monitors and responds to security incidents. In support of child online safety, the company has parental control mechanisms, describes mechanisms for reporting online harms, and has education initiatives to support youth online.

The company demonstrates its commitment to open standards through its membership of international and national standard-setting organisations, collaboration with universities and open source projects. The company also demonstrates some support for start-ups.

While Tencent has initiatives for people with disabilities, it could increase its contribution to digital inclusion by supporting initiatives for expanding access to digital technologies for vulnerable groups and for reducing the digital gender gap. The company can increase transparency by disclosing how the economic value it creates is distributed among its stakeholders, as well as, taxes paid and employment it its markets of operation.

Tencent could consider developing initiatives for digital literacy, intermediate digital skill training and school connectivity.

The company can disclose additional details about senior-level oversight for cybersecurity and report the number of data breaches. The company can also establish a privacy policy at the group level, publish a transparency report and make a high-level group commitment in support of child online safety.

Tencent can strengthen its support for start-ups and enhance disclosure of activities relating to sustainable development. In addition, the company has an opportunity to disclose the number of its women employees working in technical roles and the ethical principles it commits to for its research and development activities including AI.

No policies or commitments related to respect for human rights were found in the public domain. There is no public evidence of Tencent committing to respect the ILO fundamental labour rights, nor does the company disclose a process to identify, assess and mitigate the salient human rights risks associated with its own operations and business relationships. The company does have a grievance mechanism for workers to raise human rights concerns and complaints. However, it is unclear if this mechanism is open to external stakeholders.

While Tencent discloses in its annual report that it has health and safety policies and procedures, it does not commit to health and safety in a public policy statement. Furthermore, the company lacks disclosure in relation to living wages, working hours and collective bargaining. For example, it does not disclose the proportion of its workforce covered by collective bargaining agreements. In relation to workforce diversity, while the company provides a breakdown of employees in different employee categories by gender, it does not disclose against any other indicators of diversity per employee category. Furthermore, Tencent reveals that it does not have at least 30% women on its board.

Tencent does not disclose any relevant information in relation to tax, such as a global tax strategy or income tax payments for all its individual tax jurisdictions. Similarly, the company lacks disclosure across the board in relation to lobbying and political engagement. It does not disclose its lobbying expenditures or its overarching approach to the topic in a public policy statement. However, Tencent does have a policy prohibiting bribery and corruption, takes steps to identify and address bribery and corruption and includes anti-bribery and anti-corruption clauses in its contracts with business relationships.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.