Amazon

Amazon supports digital inclusivity for women and girls by funding several initiatives focused on encouraging women and girls to pursue careers in science, technology, engineering and mathematics (STEM). The company also reports its indirect economic impact in the US.

Amazon supports digital skills through its Amazon Future Engineer programme, focused on teaching introductory computer science and coding skills to students from underrepresented communities. It also has several programmes to teach tech skills, such as the AWS re/Start programme, which prepares jobseekers for careers in cloud computing.

Amazon follows industry norms by monitoring and responding to cybersecurity threats and making its information security management certificate public. It supports child online safety by providing parental control in the use of its services and partnering with national and international authorities on child safety.

Amazon’s commitment to open source initiatives and standards is evident through its participation in standards organisations and in several open source projects, and its collaboration with universities on open source topics. The company supports the tech innovation ecosystem through a venture capital fund, and it supports environmental sustainability related solutions through The Climate Pledge Fund. Along with providing publicly available data sets, the company contributed to various research projects focused on COVID-19.

Although Amazon’s website has several features to accommodate users with disabilities, the company does not disclose the number of its employees with disabilities. Nor does it describe how it creates an inclusive workplace for people with disabilities. Amazon also has an opportunity to contribute to programmes that focus on universal and affordable access to digital technologies. The company reports on its indirect economic impacts in the US, but it should also disclose how the economic value it generates is distributed among stakeholders, and the income taxes paid and employment in its main markets.

The company has an opportunity to enhance its contribution to skills development by supporting initiatives for teaching digital skills that can be used in non-tech careers. Furthermore, it can provide more disclosure on participation numbers for its existing digital skills programmes.

The company should improve transparency by disclosing the number of data breaches and reporting the number of government demands for user data it has complied with. It should also introduce a group-wide privacy policy that applies across all its subsidiaries.

Amazon has an opportunity to demonstrate support for inclusive, diverse and ethical innovation by reporting on the number of women working in technical roles at the company, the locations of its R&D facilities, as well as how it considers ethics in its R&D activities.

Amazon commits to respecting human rights and the ILO core labour rights. The company also requires that its business relationships commit to respecting most of the ILO core labour rights. However, it does not require its business relationships to commit to respecting the right to collective bargaining. The company identifies and engages with stakeholders whose human rights could be impacted by its operations. It also has a grievance mechanism accessible to both workers and external stakeholders to raise human rights concerns and complaints. Additionally, the company discloses a process to identify and assess salient human rights risks in its own operations and in its business relationships.

Amazon publicly commits to respecting the health and safety of workers, and it places health and safety expectations on its business relationships and monitors their performance. The company does not disclose a policy commitment stating that it does not require workers in its direct operations to work more than 48 hours in a regular week and 60 hours a week including overtime. Amazon does require its business relationships to limit working hours to 60 hours a week including overtime, but it does not require suppliers to limit the regular working week to 48 hours.
Amazon discloses a minimum wage for its operations in Canada, the UK and the US. However, the company does not disclose whether this minimum wage is enough for an employee and their family to maintain a decent standard of living. Amazon commits to gender equality and women’s empowerment and provides information on employee numbers in different employee categories by gender. It has an opportunity to provide this information for more indicators of diversity, such as age group.

Amazon has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in contracts with its business relationships. It also has a grievance mechanism for stakeholders to raise concerns and complaints on the topic. The company does not disclose any relevant information in relation to tax, such as a global tax strategy or income tax payments in individual tax jurisdictions. Furthermore, Amazon has no public statement indicating that it does not make political contributions, and it does not disclose its lobbying expenditures.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.