Lenovo

Lenovo donated equipment and IT infrastructure to hospitals in Wuhan, China to provide people with access to technology during the COVID-19 pandemic. Lenovo demonstrates leadership in improving accessibility for users with disabilities. This includes following internationally recognised design principles, incorporating a variety of assistive technologies in its products, and seeking feedback from people with disabilities to help improve product design. The company discloses its community investments.

Lenovo donated tablets and data cards to over 2,000 students from low-income families in Hubei Province, China, and contributed to hardware donations in North America, to support school connectivity during the COVID-19 pandemic.

Lenovo meets industry norms in monitoring, responding to and reporting on security incidents. The company discloses information about its security incident response team. It also has an information management certificate and a privacy statement applicable at the group level.

Lenovo has a range of open source code available in its knowledge base on its website. The company supports the tech innovation ecosystem through its venture capital fund. It also demonstrates best practice in inclusive research and development (R&D) by reporting how many women it employs in technical roles and the locations of its R&D facilities.

Lenovo has an opportunity to contribute to digital opportunities for women and girls. The company can also consider programmes to promote affordable access to technology beyond providing COVID-19 pandemic support. It should also disclose how the economic value it generates is distributed among stakeholders, as well as report on its taxes paid and employment in its main markets.

Lenovo has opportunities to introduce initiatives for digital skills development at all levels.

Lenovo has an opportunity to disclose how it manages group responsibility for cybersecurity, including making a standalone security document publicly available. The company can also enhance transparency by reporting the number of data breaches and government requests for information and by making its information security management certificate publicly available. As a digital company whose products are used by young people, the company should make a high-level commitment to child online protection.

The company has an opportunity to reinforce its support for open source software and standards through a high-level commitment. There is also scope for the company to collaborate with researchers on sustainability issues and to support social entrepreneurship. Lenovo should disclose how it incorporates ethics in its R&D activities.

Lenovo has a publicly available policy commitment to respect human rights. However, the company’s commitment to respect the ILO core labour rights can be stronger. For example, the company does not provide a policy committing to respect the right to freedom of association and collective bargaining. Lenovo does has a grievance mechanism that is accessible to both workers and external stakeholders to raise human rights concerns and complaints.

Lenovo has included human rights issues in its materiality assessment. However, it does not disclose a process to identify, assess and take action on the salient human rights risks associated with its own operations and with its business relationships. Furthermore, the company describes the different stakeholders it engages with in general, but it does not specify whether it engages with stakeholders whose human rights could be affected by its activities.

Lenovo publicly commits to respecting the health and safety of workers in a policy statement. It also places health and safety requirements on its business relationships. However, the company makes no public statement that it does not require workers to work more than regular and overtime hours. It does not disclose the percentage of its workforce covered by collective bargaining agreements and also provides no relevant evidence in relation to whether it pays its workers a living wage. Lenovo does however have time-bound targets regarding women’s empowerment and gender equality. The company also discloses a breakdown of employees in different employee categories by gender, race and ethnicity.

Lenovo has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in contracts with its business relationships. The company also has a grievance mechanism for stakeholders to raise concerns and complaints on the topic. However, it does not describe how it identifies bribery and corruption. The company does not disclose any relevant information in relation to tax, such as a global tax strategy or income tax payments in its individual tax jurisdictions. Lenovo discloses its approach to lobbying and political engagement. But it has no public statement indicating that it does not make political contributions, and it does not disclose its lobbying expenditures.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.