Innovation

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Total score Access Skills Use Innovation

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This measurement area looks at company support for open standards and open source that help to drive innovation; investment in bottom-up innovation; cooperation on innovative big data solutions for sustainable development; and inclusivity and ethical considerations in product development.

Innovation is a critical enabling mechanism for developing hardware, software and services for all that facilitate safe, affordable and high quality access. Further, innovation drives the creation of new digital technologies with cross-cutting potential to accelerate achievement of the SDGs. COVID-19 highlighted innovative solutions companies developed for dealing with the pandemic.

Ranking overview

Ranking table

 Total score out of 100 Access out of 2 Skills out of 2 Use out of 2 Innovation out of 2
Microsoft
Total score 64.5 /100
Access 0.9 /2
Skills 0.7 /2
Use 1.6 /2
Innovation 2.0 /2
Access 0.9 /2
Skills 0.7 /2
Use 1.6 /2
Innovation 2.0 /2
Telefonica
Total score 89.5 /100
Access 1.5 /2
Skills 1.7 /2
Use 2.0 /2
Innovation 1.9 /2
Access 1.5 /2
Skills 1.7 /2
Use 2.0 /2
Innovation 1.9 /2
Alphabet
Total score 64.5 /100
Access 1.2 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.8 /2
Access 1.2 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.8 /2
Orange
Total score 79.5 /100
Access 1.6 /2
Skills 1.5 /2
Use 1.4 /2
Innovation 1.8 /2
Access 1.6 /2
Skills 1.5 /2
Use 1.4 /2
Innovation 1.8 /2
Paypal
Total score 54.0 /100
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.8 /2
Telstra
Total score 69.0 /100
Access 1.4 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.8 /2
Access 1.4 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.8 /2
Cisco
Total score 66.0 /100
Access 1.1 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.7 /2
Access 1.1 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.7 /2
IBM
Total score 46.0 /100
Access 0.6 /2
Skills 0.6 /2
Use 0.9 /2
Innovation 1.6 /2
Access 0.6 /2
Skills 0.6 /2
Use 0.9 /2
Innovation 1.6 /2
Intel
Total score 57.0 /100
Access 1.1 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.6 /2
Access 1.1 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.6 /2
Salesforce
Total score 39.5 /100
Access 0.8 /2
Skills 0.0 /2
Use 0.7 /2
Innovation 1.6 /2
Access 0.8 /2
Skills 0.0 /2
Use 0.7 /2
Innovation 1.6 /2
Samsung
Total score 66.0 /100
Access 1.3 /2
Skills 1.4 /2
Use 1.0 /2
Innovation 1.6 /2
Access 1.3 /2
Skills 1.4 /2
Use 1.0 /2
Innovation 1.6 /2
Verizon
Total score 59.5 /100
Access 1.0 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 1.6 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 1.6 /2
Apple
Total score 66.0 /100
Access 1.0 /2
Skills 1.3 /2
Use 1.5 /2
Innovation 1.5 /2
Access 1.0 /2
Skills 1.3 /2
Use 1.5 /2
Innovation 1.5 /2
Deutsche Telekom
Total score 64.5 /100
Access 1.0 /2
Skills 1.0 /2
Use 1.7 /2
Innovation 1.5 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.7 /2
Innovation 1.5 /2
Ericsson
Total score 48.5 /100
Access 0.4 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.5 /2
Access 0.4 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.5 /2
HP
Total score 64.5 /100
Access 1.0 /2
Skills 1.4 /2
Use 1.3 /2
Innovation 1.5 /2
Access 1.0 /2
Skills 1.4 /2
Use 1.3 /2
Innovation 1.5 /2
NEC
Total score 50.0 /100
Access 0.7 /2
Skills 0.5 /2
Use 1.3 /2
Innovation 1.5 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.3 /2
Innovation 1.5 /2
SK Telecom
Total score 47.5 /100
Access 1.1 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.5 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.5 /2
Dell
Total score 45.5 /100
Access 1.0 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.4 /2
Access 1.0 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.4 /2
NTT
Total score 54.5 /100
Access 1.2 /2
Skills 0.4 /2
Use 1.3 /2
Innovation 1.4 /2
Access 1.2 /2
Skills 0.4 /2
Use 1.3 /2
Innovation 1.4 /2
Naspers
Total score 45.0 /100
Access 0.3 /2
Skills 0.8 /2
Use 1.0 /2
Innovation 1.4 /2
Access 0.3 /2
Skills 0.8 /2
Use 1.0 /2
Innovation 1.4 /2
Nokia
Total score 53.0 /100
Access 1.2 /2
Skills 1.0 /2
Use 0.6 /2
Innovation 1.4 /2
Access 1.2 /2
Skills 1.0 /2
Use 0.6 /2
Innovation 1.4 /2
Qualcomm
Total score 53.0 /100
Access 0.8 /2
Skills 1.0 /2
Use 1.0 /2
Innovation 1.4 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.0 /2
Innovation 1.4 /2
SONY
Total score 36.5 /100
Access 0.7 /2
Skills 0.1 /2
Use 0.7 /2
Innovation 1.4 /2
Access 0.7 /2
Skills 0.1 /2
Use 0.7 /2
Innovation 1.4 /2
Telia
Total score 63.5 /100
Access 1.1 /2
Skills 0.9 /2
Use 1.7 /2
Innovation 1.4 /2
Access 1.1 /2
Skills 0.9 /2
Use 1.7 /2
Innovation 1.4 /2
Adobe
Total score 50.5 /100
Access 0.8 /2
Skills 0.4 /2
Use 1.6 /2
Innovation 1.3 /2
Access 0.8 /2
Skills 0.4 /2
Use 1.6 /2
Innovation 1.3 /2
Baidu
Total score 54.0 /100
Access 0.7 /2
Skills 1.1 /2
Use 1.3 /2
Innovation 1.3 /2
Access 0.7 /2
Skills 1.1 /2
Use 1.3 /2
Innovation 1.3 /2
Vodafone
Total score 57.5 /100
Access 1.0 /2
Skills 0.6 /2
Use 1.7 /2
Innovation 1.3 /2
Access 1.0 /2
Skills 0.6 /2
Use 1.7 /2
Innovation 1.3 /2
AT&T
Total score 53.0 /100
Access 0.9 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.2 /2
Access 0.9 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.2 /2
Acer
Total score 42.5 /100
Access 0.7 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.2 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.2 /2
Amazon
Total score 41.5 /100
Access 0.4 /2
Skills 0.7 /2
Use 1.0 /2
Innovation 1.2 /2
Access 0.4 /2
Skills 0.7 /2
Use 1.0 /2
Innovation 1.2 /2
BT
Total score 48.5 /100
Access 1.1 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
Facebook
Total score 44.5 /100
Access 0.8 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
GoJek
Total score 42.0 /100
Access 0.7 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 1.2 /2
Access 0.7 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 1.2 /2
KDDI
Total score 47.0 /100
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.2 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.2 /2
KPN
Total score 38.5 /100
Access 0.4 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 1.2 /2
Access 0.4 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 1.2 /2
Lenovo
Total score 33.5 /100
Access 0.6 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 1.2 /2
Access 0.6 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 1.2 /2
PLDT
Total score 60.0 /100
Access 0.7 /2
Skills 1.6 /2
Use 1.4 /2
Innovation 1.2 /2
Access 0.7 /2
Skills 1.6 /2
Use 1.4 /2
Innovation 1.2 /2
SAP
Total score 37.0 /100
Access 0.5 /2
Skills 0.7 /2
Use 0.5 /2
Innovation 1.2 /2
Access 0.5 /2
Skills 0.7 /2
Use 0.5 /2
Innovation 1.2 /2
Singtel
Total score 53.5 /100
Access 1.4 /2
Skills 0.5 /2
Use 1.2 /2
Innovation 1.2 /2
Access 1.4 /2
Skills 0.5 /2
Use 1.2 /2
Innovation 1.2 /2
AMD
Total score 23.5 /100
Access 0.1 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 1.1 /2
Access 0.1 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 1.1 /2
Comcast
Total score 41.5 /100
Access 1.1 /2
Skills 0.8 /2
Use 0.4 /2
Innovation 1.1 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.4 /2
Innovation 1.1 /2
Elisa
Total score 37.5 /100
Access 0.6 /2
Skills 0.5 /2
Use 0.8 /2
Innovation 1.1 /2
Access 0.6 /2
Skills 0.5 /2
Use 0.8 /2
Innovation 1.1 /2
LG
Total score 37.0 /100
Access 1.1 /2
Skills 0.4 /2
Use 0.4 /2
Innovation 1.1 /2
Access 1.1 /2
Skills 0.4 /2
Use 0.4 /2
Innovation 1.1 /2
Logitech
Total score 30.0 /100
Access 0.4 /2
Skills 0.2 /2
Use 0.7 /2
Innovation 1.1 /2
Access 0.4 /2
Skills 0.2 /2
Use 0.7 /2
Innovation 1.1 /2
Oracle
Total score 39.5 /100
Access 0.6 /2
Skills 0.8 /2
Use 0.7 /2
Innovation 1.1 /2
Access 0.6 /2
Skills 0.8 /2
Use 0.7 /2
Innovation 1.1 /2
SoftBank
Total score 40.0 /100
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.1 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.1 /2
Telenor
Total score 55.5 /100
Access 1.1 /2
Skills 0.6 /2
Use 1.6 /2
Innovation 1.1 /2
Access 1.1 /2
Skills 0.6 /2
Use 1.6 /2
Innovation 1.1 /2
AIS
Total score 43.0 /100
Access 0.9 /2
Skills 0.3 /2
Use 1.3 /2
Innovation 1.0 /2
Access 0.9 /2
Skills 0.3 /2
Use 1.3 /2
Innovation 1.0 /2
América Móvil
Total score 53.5 /100
Access 1.1 /2
Skills 1.1 /2
Use 1.2 /2
Innovation 1.0 /2
Access 1.1 /2
Skills 1.1 /2
Use 1.2 /2
Innovation 1.0 /2
Huawei
Total score 46.0 /100
Access 0.9 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.0 /2
Access 0.9 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.0 /2
KT
Total score 33.5 /100
Access 0.8 /2
Skills 0.4 /2
Use 0.6 /2
Innovation 1.0 /2
Access 0.8 /2
Skills 0.4 /2
Use 0.6 /2
Innovation 1.0 /2
NVIDIA
Total score 27.0 /100
Access 0.3 /2
Skills 0.3 /2
Use 0.5 /2
Innovation 1.0 /2
Access 0.3 /2
Skills 0.3 /2
Use 0.5 /2
Innovation 1.0 /2
Proximus
Total score 45.5 /100
Access 0.6 /2
Skills 1.2 /2
Use 0.9 /2
Innovation 1.0 /2
Access 0.6 /2
Skills 1.2 /2
Use 0.9 /2
Innovation 1.0 /2
TSMC
Total score 26.5 /100
Access 0.4 /2
Skills 0.2 /2
Use 0.5 /2
Innovation 1.0 /2
Access 0.4 /2
Skills 0.2 /2
Use 0.5 /2
Innovation 1.0 /2
Telecom Italia
Total score 41.0 /100
Access 0.8 /2
Skills 0.3 /2
Use 1.2 /2
Innovation 1.0 /2
Access 0.8 /2
Skills 0.3 /2
Use 1.2 /2
Innovation 1.0 /2
Texas Instruments
Total score 21.5 /100
Access 0.4 /2
Skills 0.1 /2
Use 0.2 /2
Innovation 1.0 /2
Access 0.4 /2
Skills 0.1 /2
Use 0.2 /2
Innovation 1.0 /2
Twitter
Total score 22.5 /100
Access 0.0 /2
Skills 0.0 /2
Use 0.8 /2
Innovation 1.0 /2
Access 0.0 /2
Skills 0.0 /2
Use 0.8 /2
Innovation 1.0 /2
Uber
Total score 21.0 /100
Access 0.3 /2
Skills 0.0 /2
Use 0.4 /2
Innovation 1.0 /2
Access 0.3 /2
Skills 0.0 /2
Use 0.4 /2
Innovation 1.0 /2
Asus
Total score 34.0 /100
Access 0.5 /2
Skills 0.4 /2
Use 0.9 /2
Innovation 0.9 /2
Access 0.5 /2
Skills 0.4 /2
Use 0.9 /2
Innovation 0.9 /2
Axiata
Total score 48.5 /100
Access 1.1 /2
Skills 0.9 /2
Use 0.9 /2
Innovation 0.9 /2
Access 1.1 /2
Skills 0.9 /2
Use 0.9 /2
Innovation 0.9 /2
MTN
Total score 46.0 /100
Access 0.7 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 0.9 /2
Access 0.7 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 0.9 /2
MTS
Total score 30.5 /100
Access 0.7 /2
Skills 0.3 /2
Use 0.5 /2
Innovation 0.9 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.5 /2
Innovation 0.9 /2
Rakuten
Total score 28.5 /100
Access 0.5 /2
Skills 0.2 /2
Use 0.6 /2
Innovation 0.9 /2
Access 0.5 /2
Skills 0.2 /2
Use 0.6 /2
Innovation 0.9 /2
Spotify
Total score 27.0 /100
Access 0.5 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 0.9 /2
Access 0.5 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 0.9 /2
Tele2
Total score 36.5 /100
Access 0.7 /2
Skills 0.3 /2
Use 1.0 /2
Innovation 0.9 /2
Access 0.7 /2
Skills 0.3 /2
Use 1.0 /2
Innovation 0.9 /2
Telkom
Total score 23.5 /100
Access 0.4 /2
Skills 0.2 /2
Use 0.4 /2
Innovation 0.9 /2
Access 0.4 /2
Skills 0.2 /2
Use 0.4 /2
Innovation 0.9 /2
Western Digital
Total score 13.5 /100
Access 0.0 /2
Skills 0.0 /2
Use 0.1 /2
Innovation 0.9 /2
Access 0.0 /2
Skills 0.0 /2
Use 0.1 /2
Innovation 0.9 /2
eBay
Total score 20.5 /100
Access 0.4 /2
Skills 0.0 /2
Use 0.3 /2
Innovation 0.9 /2
Access 0.4 /2
Skills 0.0 /2
Use 0.3 /2
Innovation 0.9 /2
BCE
Total score 42.0 /100
Access 1.0 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 0.8 /2
Access 1.0 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 0.8 /2
Chunghwa Telecom
Total score 43.5 /100
Access 1.0 /2
Skills 0.3 /2
Use 1.4 /2
Innovation 0.8 /2
Access 1.0 /2
Skills 0.3 /2
Use 1.4 /2
Innovation 0.8 /2
Equinix
Total score 30.0 /100
Access 0.4 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 0.8 /2
Access 0.4 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 0.8 /2
Globe
Total score 42.5 /100
Access 0.3 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 0.8 /2
Access 0.3 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 0.8 /2
Iliad
Total score 23.5 /100
Access 0.8 /2
Skills 0.0 /2
Use 0.3 /2
Innovation 0.8 /2
Access 0.8 /2
Skills 0.0 /2
Use 0.3 /2
Innovation 0.8 /2
Mercado Libre
Total score 28.5 /100
Access 0.7 /2
Skills 0.5 /2
Use 0.3 /2
Innovation 0.8 /2
Access 0.7 /2
Skills 0.5 /2
Use 0.3 /2
Innovation 0.8 /2
SK hynix
Total score 27.0 /100
Access 0.6 /2
Skills 0.4 /2
Use 0.3 /2
Innovation 0.8 /2
Access 0.6 /2
Skills 0.4 /2
Use 0.3 /2
Innovation 0.8 /2
STC
Total score 22.0 /100
Access 0.4 /2
Skills 0.0 /2
Use 0.5 /2
Innovation 0.8 /2
Access 0.4 /2
Skills 0.0 /2
Use 0.5 /2
Innovation 0.8 /2
Safaricom