Access

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Total score Access Skills Use Innovation

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Access is the first of the four measurement areas, and in many ways the most fundamental: without access to digital technology, users cannot begin to develop digital skills, use digital platforms, or partake in digital innovations. As our world grows increasingly connected, those that are unconnected are at risk of being left behind. This fact is especially clear after the wake of the Covid-19 pandemic: as physical restrictions set in across the globe, those without access cannot acquire information, access healthcare, make payments, or receive education.

This measurement area covers to what extent companies are striving to bridge the digital divide, and cover universal access to digital technologies, digital opportunities for women and girls, accessibility for users with disabilities, and economic value distribution.

Ranking table

 Total score out of 100 Access out of 2 Skills out of 2 Use out of 2 Innovation out of 2
1 Orange
Total score 79.5 /100
Access 1.6 /2
Access 1.6 /2
Skills 1.5 /2
Use 1.4 /2
Innovation 1.8 /2
2 Telefonica
Total score 89.5 /100
Access 1.5 /2
Access 1.5 /2
Skills 1.7 /2
Use 2.0 /2
Innovation 1.9 /2
3 Singtel
Total score 53.5 /100
Access 1.4 /2
Access 1.4 /2
Skills 0.5 /2
Use 1.2 /2
Innovation 1.2 /2
- Telstra
Total score 69.0 /100
Access 1.4 /2
Access 1.4 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.8 /2
- Zain
Total score 44.5 /100
Access 1.4 /2
Access 1.4 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 0.7 /2
6 Samsung
Total score 66.0 /100
Access 1.3 /2
Access 1.3 /2
Skills 1.4 /2
Use 1.0 /2
Innovation 1.6 /2
7 Alphabet
Total score 64.5 /100
Access 1.2 /2
Access 1.2 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.8 /2
- NTT
Total score 54.5 /100
Access 1.2 /2
Access 1.2 /2
Skills 0.4 /2
Use 1.3 /2
Innovation 1.4 /2
- Nokia
Total score 53.0 /100
Access 1.2 /2
Access 1.2 /2
Skills 1.0 /2
Use 0.6 /2
Innovation 1.4 /2
10 América Móvil
Total score 53.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 1.1 /2
Use 1.2 /2
Innovation 1.0 /2
- Axiata
Total score 48.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.9 /2
Use 0.9 /2
Innovation 0.9 /2
- BT
Total score 48.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
- Cisco
Total score 66.0 /100
Access 1.1 /2
Access 1.1 /2
Skills 1.3 /2
Use 1.2 /2
Innovation 1.7 /2
- Comcast
Total score 41.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.4 /2
Innovation 1.1 /2
- Intel
Total score 57.0 /100
Access 1.1 /2
Access 1.1 /2
Skills 1.1 /2
Use 0.9 /2
Innovation 1.6 /2
- LG
Total score 37.0 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.4 /2
Use 0.4 /2
Innovation 1.1 /2
- Rogers
Total score 27.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.1 /2
Use 0.6 /2
Innovation 0.4 /2
- SK Telecom
Total score 47.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.5 /2
- Safaricom
Total score 48.0 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.7 /2
Use 1.2 /2
Innovation 0.8 /2
- Telenor
Total score 55.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.6 /2
Use 1.6 /2
Innovation 1.1 /2
- Telia
Total score 63.5 /100
Access 1.1 /2
Access 1.1 /2
Skills 0.9 /2
Use 1.7 /2
Innovation 1.4 /2
22 Apple
Total score 66.0 /100
Access 1.0 /2
Access 1.0 /2
Skills 1.3 /2
Use 1.5 /2
Innovation 1.5 /2
- BCE
Total score 42.0 /100
Access 1.0 /2
Access 1.0 /2
Skills 0.4 /2
Use 1.2 /2
Innovation 0.8 /2
- Chunghwa Telecom
Total score 43.5 /100
Access 1.0 /2
Access 1.0 /2
Skills 0.3 /2
Use 1.4 /2
Innovation 0.8 /2
- Dell
Total score 45.5 /100
Access 1.0 /2
Access 1.0 /2
Skills 0.8 /2
Use 0.5 /2
Innovation 1.4 /2
- Deutsche Telekom
Total score 64.5 /100
Access 1.0 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.7 /2
Innovation 1.5 /2
- HP
Total score 64.5 /100
Access 1.0 /2
Access 1.0 /2
Skills 1.4 /2
Use 1.3 /2
Innovation 1.5 /2
- Verizon
Total score 59.5 /100
Access 1.0 /2
Access 1.0 /2
Skills 1.0 /2
Use 1.3 /2
Innovation 1.6 /2
- Vodafone
Total score 57.5 /100
Access 1.0 /2
Access 1.0 /2
Skills 0.6 /2
Use 1.7 /2
Innovation 1.3 /2
30 AIS
Total score 43.0 /100
Access 0.9 /2
Access 0.9 /2
Skills 0.3 /2
Use 1.3 /2
Innovation 1.0 /2
- AT&T
Total score 53.0 /100
Access 0.9 /2
Access 0.9 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 1.2 /2
- China Mobile
Total score 31.5 /100
Access 0.9 /2
Access 0.9 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 0.7 /2
- Huawei
Total score 46.0 /100
Access 0.9 /2
Access 0.9 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.0 /2
- Microsoft
Total score 64.5 /100
Access 0.9 /2
Access 0.9 /2
Skills 0.7 /2
Use 1.6 /2
Innovation 2.0 /2
- Sonatel
Total score 36.5 /100
Access 0.9 /2
Access 0.9 /2
Skills 1.1 /2
Use 0.3 /2
Innovation 0.6 /2
- Tata Communications
Total score 42.0 /100
Access 0.9 /2
Access 0.9 /2
Skills 1.2 /2
Use 0.6 /2
Innovation 0.7 /2
37 Adobe
Total score 50.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.4 /2
Use 1.6 /2
Innovation 1.3 /2
- Facebook
Total score 44.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.8 /2
Innovation 1.2 /2
- Iliad
Total score 23.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.0 /2
Use 0.3 /2
Innovation 0.8 /2
- KDDI
Total score 47.0 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.2 /2
- KT
Total score 33.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.4 /2
Use 0.6 /2
Innovation 1.0 /2
- Millicom
Total score 44.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.9 /2
Use 1.3 /2
Innovation 0.7 /2
- PCCW
Total score 22.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.3 /2
Use 0.4 /2
Innovation 0.3 /2
- Paypal
Total score 54.0 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.8 /2
Use 0.9 /2
Innovation 1.8 /2
- Qualcomm
Total score 53.0 /100
Access 0.8 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.0 /2
Innovation 1.4 /2
- Salesforce
Total score 39.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.0 /2
Use 0.7 /2
Innovation 1.6 /2
- Spark
Total score 50.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 1.0 /2
Use 1.5 /2
Innovation 0.8 /2
- Telecom Italia
Total score 41.0 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.3 /2
Use 1.2 /2
Innovation 1.0 /2
- Yandex
Total score 39.5 /100
Access 0.8 /2
Access 0.8 /2
Skills 0.9 /2
Use 0.7 /2
Innovation 0.8 /2
50 Acer
Total score 42.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.2 /2
- Altice
Total score 19.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.2 /2
Innovation 0.3 /2
- Baidu
Total score 54.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 1.1 /2
Use 1.3 /2
Innovation 1.3 /2
- China Unicom
Total score 21.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.1 /2
Innovation 0.5 /2
- Eutelsat
Total score 23.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.4 /2
Use 0.4 /2
Innovation 0.3 /2
- GoJek
Total score 42.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.7 /2
Use 0.8 /2
Innovation 1.2 /2
- Infosys
Total score 41.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 1.0 /2
Use 0.9 /2
Innovation 0.6 /2
- Liberty Global
Total score 31.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.4 /2
Use 0.7 /2
Innovation 0.7 /2
- MTN
Total score 46.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.9 /2
Use 1.2 /2
Innovation 0.9 /2
- MTS
Total score 30.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.5 /2
Innovation 0.9 /2
- Mercado Libre
Total score 28.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.5 /2
Use 0.3 /2
Innovation 0.8 /2
- NEC
Total score 50.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.5 /2
Use 1.3 /2
Innovation 1.5 /2
- Ooredoo
Total score 26.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.7 /2
Innovation 0.5 /2
- PLDT
Total score 60.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 1.6 /2
Use 1.4 /2
Innovation 1.2 /2
- SONY
Total score 36.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.1 /2
Use 0.7 /2
Innovation 1.4 /2
- Swisscom
Total score 30.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 0.7 /2
Innovation 0.8 /2
- Tele2
Total score 36.5 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 1.0 /2
Innovation 0.9 /2
- VEON
Total score 38.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.9 /2
Use 0.6 /2
Innovation 0.8 /2
- Xiaomi
Total score 30.0 /100
Access 0.7 /2
Access 0.7 /2
Skills 0.3 /2
Use 1.0 /2
Innovation 0.4 /2
69 Ant
Total score 19.5 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.3 /2
Use 0.1 /2
Innovation 0.6 /2
- China Telecom
Total score 12.5 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.0 /2
Use 0.1 /2
Innovation 0.3 /2
- Elisa
Total score 37.5 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.5 /2
Use 0.8 /2
Innovation 1.1 /2
- IBM
Total score 46.0 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.6 /2
Use 0.9 /2
Innovation 1.6 /2
- Lenovo
Total score 33.5 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.3 /2
Use 0.6 /2
Innovation 1.2 /2
- NAVER
Total score 33.0 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 0.5 /2
- Oracle
Total score 39.5 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.8 /2
Use 0.7 /2
Innovation 1.1 /2
- Proximus
Total score 45.5 /100
Access 0.6 /2
Access 0.6 /2
Skills 1.2 /2
Use 0.9 /2
Innovation 1.0 /2
- SK hynix
Total score 27.0 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.4 /2
Use 0.3 /2
Innovation 0.8 /2
- SoftBank
Total score 40.0 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.5 /2
Use 1.0 /2
Innovation 1.1 /2
- Türk Telekom
Total score 35.0 /100
Access 0.6 /2
Access 0.6 /2
Skills 0.9 /2
Use 0.5 /2
Innovation 0.8 /2
80 Asus
Total score 34.0 /100
Access 0.5 /2
Access 0.5 /2
Skills 0.4 /2
Use 0.9 /2
Innovation 0.9 /2
- Bharti Airtel
Total score 22.0 /100
Access 0.5 /2
Access