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Established in 2012 and headquartered in Singapore, Grab Holdings provides an online platform for ride hailing, food delivery and payment services. The company operates in more than 480 locations across Southeast Asia and has 32 million active monthly users. In 2021, Grab merged with Altimeter Growth Corp. in the largest initial public offering (IPO) by a Southeast Asian company in US history. Uber, DiDi and Toyota are shareholders.
Summary
Grab discloses information on some topics related to urban sustainability but lacks disclosure in many important areas. The company has a public commitment to safeguarding personal data and a publicly available global privacy statement. Additionally, Grab has made progress in waste minimisation through AI-driven solutions for responsible plastic recycling.
However, there are opportunities for the company to improve. While Grab discloses its electricity consumption and purchases renewable energy certificates, it does not provide annual reports on energy consumption categories or reductions in its total energy use. The company uses AI-enabled algorithms to optimise route efficiency, but the details on its broader operational measures to reduce energy consumption or achieve past energy efficiency targets are unclear. Similarly, while Grab reports on scope 2 emissions and aims for carbon neutrality by 2040, it lacks time-bound targets for reducing scope 1, 2 and 3 emissions.
Grab has a grievance mechanism for workers to raise concerns, but its reliance solely on anonymous reporting may hinder access to remedy. The company should also disclose its policy commitments to respect human rights. Furthermore, no evidence was found that the company regularly reports on the quality, affordability or accessibility of its ride-hailing services, presenting risks to its social sustainability efforts.
Ranking position
#143
/300
Total score
10.5
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
12.5
/100
Rank (0-300)
#89
Measurement area
Inclusive Cities
Score
# 1
13.3
/100
Rank (0-300)
#169
Measurement area
Healthy Cities
Score
# 1
3.3
/100
Rank (0-300)
#151
Measurement area
Climate Proof & Resilient Cities
Score
# 1
6.7
/100
Rank (0-300)
#125
Measurement area
Core Social Indicators
Score
# 1
16.7
/100
Rank (0-300)
#119
Industries
Industries
Transport
#13
More about the company
Headquarters
Singapore
Ownership structure
Public
Revenue
USD 1,433 billion (2022)
Number of employees
11934 (2022)
Website
https://www.grab.com
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