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Safaricom

Safaricom was founded in 1997 and 25% of the company was listed on the Nairobi Securities Exchange in 2008. It is the leading mobile service provider in Kenya, with 36 million customers in March 2020. The company launched its innovative mobile money product M-PESA in 2007 and had 25 million users and more than 170,000 agents in March 2020.

Ranking position
#30/100
Total score
0.98 /2
Measurement area Score (0-2) Rank (0-100)

Access

1.09 / 2.00 #17

Skills

0.81 / 2.00 #25

Use

0.97 / 2.00 #28

Innovation

1.03 / 2.00 #42

Leading practices

Risks and opportunities

More about the company

Headquarters
Nairobi, Kenya
Ownership structure
25% publicly listed, 35% Government of Kenya, 40% Vodafone
Fiscal year
Beginning 1 April
Group revenue
US$2,574 million (FY2019)
Ownership structure
6,185 (FY2019)
Website
https://www.safaricom.co.ke