Citrix

Citrix continued to support digital opportunities for girls by sponsoring the Girls Who Code’s Code at Home program during COVID-19. The company is also committed to making technology accessible to everyone through its compliance with international guidelines and through its products that have accessibility features.

In 2020, Citrix provided grants to 15 non-profits to provide STEM education and technology access to underserved students, as well as provided devices like laptops and software to ensure learning was not interrupted due to COVID-19.

Citrix’s commitment to cyber security is evident through its Technology, Data and Information Security Committee as well as its standalone security document that describes its security controls. The company is among the few companies in the benchmark to make its ISO 27001 information security management certificate publicly available.

The company provides some support for open innovation by sharing source code and it discloses the locations of its R&D facilities.

Little evidence could be found that Citrix has activities aimed at providing universal and inclusive digital technologies. The company could also report on how the economic value it generates is distributed among its stakeholders.

Little evidence could be found that Citrix supports activities to develop digital skills at all levels. The company has an opportunity to support initiatives in these areas.

While Citrix considers data privacy as a material topic, the lack of a publicly available group privacy policy and details on data breaches and governments requests of data leave room for improvement in this area. No evidence was found on the company’s commitment to child online safety.

Little evidence could be found about the company’s activities relating to open, inclusive and ethical innovation. Citrix has an opportunity to report on initiatives in this area as well as improve its disclosure on sustainability.

Citrix does not have a publicly available commitment to respecting human rights and does not disclose a process to identify, assess, and act on salient human rights risks in its operations and business relationships. Moreover, the company does not engage with stakeholders whose human rights could be impacted by its operations. However, Citrix does have a grievance mechanism that is accessible to workers and external stakeholders to raise human rights concerns and complaints.

Citrix commits to paying a living wage but does not disclose how it determines living wages. The company places health and safety requirements for its business relationships, but does not publicly commit to respecting the health and safety of its own workers. In terms of workforce diversity, the company provides a breakdown of employees in different employee categories by gender, race and ethnicity, but does not report against any other indicators of diversity. Furthermore, Citrix is not explicit in stating that it does not require workers to work more than the regular and overtime hours.

Citrix has a global tax strategy; however, while the company provides a breakdown of income taxes paid, according to whether they were paid at the federal or state level or to a foreign jurisdiction, it does not disclose income tax payments for all of the company’s tax jurisdictions. Citrix lacks information in relation to its approach to lobbying and political engagement, but it does disclose a policy prohibiting bribery and corruption and incudes anti-bribery and anti-corruption clauses in contracts with its business relationships.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.