Fonterra is one of the world's leading dairy exporters, with its branded products, consumed in over 140 countries globally, accounting for one quarter of New Zealand's total exports. It has a leading market presence in Australia, Brazil, Chile, China, Indonesia and Malaysia, with 95% of its products exported to these and other overseas markets. Like many of its dairy industry peers, Fonterra is a cooperative, owned by over 10,000 farmer shareholders with a processing capacity of 16 billion litres of milk annually across 30 nationwide production sites. It came into existence in 2001 with the merger of New Zealand Dairy Group and Kiwi Cooperative Dairies, at the time the two largest dairy cooperatives in the country.

Baseline assessment


On track


Started the journey

Social inclusion

Started the journey


Fonterra publicly discloses detailed commitments across all three dimensions, with environment being the most comprehensive, and overall shows awareness of its role and responsibility as a market leader in the dairy industry. It has a commitment to protect terrestrial natural habitat, not only for its New Zealand-based farms but also in its supply chain through sustainable sourcing of palm products. The company has also set commitments for reducing its plastic usage and protecting animal welfare, with regular metric-based reporting on both topics. While Fonterra discloses data on its scope 1, 2 and 3 GHG emissions, it has only set associated targets that cover its own operations. In the nutrition dimension, the company shows strong commitment to and reporting on food safety, as well as improving the proportion of its product portfolio that meets commercial nutritional guidelines against a time-bound target of 100% by 2025. The company has additionally made commitments to or released metrics on a number of other topics, including responsible marketing, protein diversification and developing programmes to provide healthy dairy products to schoolchildren, although it lacks commitments towards workforce nutrition. With regard to social inclusion, Fonterra has committed to the health and safety of its own employees and workers in its supply chain. The company is committed to eliminating child and forced labour in its supply chain but does not disclose evidence of the processes in place to evaluate these risks. Fonterra has also facilitated smallholder access to markets through its Fixed Milk Price plan, which helps farmers limit risks from global price variations. However, the company does not commit to paying a living wage in either its own operations or supply chain.

Food and Agriculture Benchmark

The Food and Agriculture Benchmark will assess 350 keystone companies on the issues underpinning the food system transformation agenda. The benchmark’s aim is to stimulate companies to apply sustainable business practices throughout their operations as well as use their influence to encourage value chain partners to do the same. WBA has organised the food and agriculture value chain into six sub-sectors. These sub-sectors are also reflected in the methodology framework.

Food and agriculture revenue
NZD 20,114,000,000
(USD 13,251,421,000)
Major subsidiaries
Consumer brands
Anchor, De Winkel, Fresh 'n Fruity, Kāpiti, Mainland, Mammoth

Value chain sub-sectors

Other benchmarks

The company is also included in the following benchmarks developed by WBA and our Allies. These benchmarks help to deepen our understanding on key issues and industries.

There are currently no benchmarks for this company Return to companies list