Grab

Grab has committed to integrating accessible design principles into its products and takes steps to make its workplace more inclusive for people with disabilities. Its Break the Silence initiative, that the company carries out through its GrabforGood fund, reduces employment barriers for drivers with disabilities. The company also reports on its efforts to make its products accessible to people with disabilities.

Grab supports the government of Singapore’s SGUnited Skills programme, which teaches digital skills to individuals interested in becoming software developers. It also partners with Microsoft to teach its drivers digital literacy skills.

Grab’s product security team has pioneered the Bug Bounty programme in Southeast Asia. Through this programme, it enlists the support of the hacker community to increase the company’s cybersecurity at an international level. The company also demonstrates best practice through a group-level privacy policy.

Grab supports start-ups in Southeast Asia with funding from its investment arm Grab Ventures, and other assistance through its start-up accelerator Grab Ventures Ignite.

Little evidence was found of Grab’s activities relating to universal and affordable access to digital technologies, or how the company distributes its economic value generated among stakeholders.

Grab has an opportunity to broaden its support for digital skills development among vulnerable and underrepresented groups. The company can also expand disclosure for its GrabForGood initiatives, such as the SGUnited Skills programme. Additionally, Grab should consider carrying out a third-party assessment of the impact of its existing programmes and report on its financial and in-kind contribution to the programmes.

No evidence was found regarding Grab’s senior-level oversight of and accountability for cybersecurity or whether the company considers data privacy a key material topic. In addition, the company should make a high-level commitment to child online protection and support initiatives in this area.

Little evidence was found of Grab’s support for open source initiatives and open standards. The company should disclose the number of female employees in technical roles, as well as its approach to including ethical considerations in its research and development (R&D) activities.

Grab does not have a public commitment for respecting human rights or the ILO core labour rights. Furthermore, no public commitment was found regarding the company expecting its business relationships to commit to respecting all ILO core labour rights, in particular the right to freedom of association and collective bargaining. Grab has a grievance mechanism that is accessible to both workers and external stakeholders to raise human rights concerns and complaints. However, the company does not disclose a process to identify, assess and take action on salient human rights risks in its own operations and in its business relationships. Moreover, Grab does not engage with stakeholders whose human rights could be impacted by its operations.

Grab discloses quantitative health and safety information, but it does not publicly commit to respecting the health and safety of workers. It also does not require this from its business relationships. Furthermore, Grab does not specify that it does not require workers to work more than regular and overtime hours. It does not disclose the percentage of its workforce covered by collective bargaining agreements, and it does not make explicit if it requires this from its business relationships. Moreover, the company provides no relevant evidence in relation to paying its workers a living wage, or in relation to whether it supports its business relationships to help them pay their workers a living wage. Grab commits to gender equality and has more than 30% women on the board. The company does not provide a breakdown of diversity within each employee category.

Grab has a grievance mechanism for stakeholders to raise concerns and complaints regarding bribery and corruption. However, the company does not have a policy prohibiting bribery and corruption, and it does not include anti-bribery and anti-corruption clauses in contracts with its business relationships. Furthermore, Grab does not disclose any relevant information in relation to tax, such as a global tax strategy or income tax payments in individual tax jurisdictions. Grab does not disclose its approach to lobbying and political engagement either. Specifically, the company has no public statement indicating that it does not make political contributions, and it does not disclose its lobbying expenditures.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.