Client Engagement

Rank by performance modules

Total score Targets Material Investment Intangible Investment Sold products Management Supplier Engagement Client Engagement Policy Engagement Business Model

Filter per region

Filter per scope of activities

Oil and gas companies must make active efforts to influence clients to reduce their emissions and transition towards low-carbon products. This is of significant importance given that downstream emissions, mainly from the combustion of oil and gas products, represent more than 80% of the total greenhouse gas emissions in the sector’s value chain. Not only must companies provide low-carbon alternatives, they must also target reductions in client emissions through effective partnerships, support and promotion of low-carbon products.

Module 7, client engagement, assesses companies’ engagement efforts to influence client behaviour to reduce their greenhouse gas emissions. This module comprises two indicators:

  1. The global strategy the company has implemented to engage clients (indicator 7.1, weighted 0-5% of the performance assessment)
  2. The general activities that the company has in place to support and govern client engagement (indicator 7.2, weighted 0-5% of the performance assessment)

Ranking overview

1 Engie
Total score 88.8 /100
Client Engagement 88.8 /100
2 Neste
Total score 75.0 /100
Client Engagement 75.0 /100
3 bp
Total score 61.3 /100
Client Engagement 61.3 /100
4 BHP Group
Total score 57.5 /100
Client Engagement 57.5 /100
5 Naturgy Energy
Total score 51.3 /100
Client Engagement 51.3 /100
6 Eni
Total score 50.0 /100
Client Engagement 50.0 /100
7 Repsol
Total score 48.8 /100
Client Engagement 48.8 /100
8 Origin Energy
Total score 43.8 /100
Client Engagement 43.8 /100
9 Royal Dutch Shell
Total score 42.5 /100
Client Engagement 42.5 /100
10 OMV
Total score 38.8 /100
Client Engagement 38.8 /100
11 Equinor
Total score 37.5 /100
Client Engagement 37.5 /100
12 Total
Total score 36.3 /100
Client Engagement 36.3 /100
13 Galp Energia
Total score 35.0 /100
Client Engagement 35.0 /100
14 YPF
Total score 28.8 /100
Client Engagement 28.8 /100
15 Cosmo Energy Holdings
Total score 25.0 /100
Client Engagement 25.0 /100
16 Formosa Petrochemical Corp
Total score 23.8 /100
Client Engagement 23.8 /100
17 SK Innovation
Total score 22.5 /100
Client Engagement 22.5 /100
18 Bharat Petroleum Corporation
Total score 21.3 /100
Client Engagement 21.3 /100
- China Petroleum and Chemical Corporation Limited (Sinopec)
Total score 21.3 /100
Client Engagement 21.3 /100
- MOL Magyar Olajes Gazipari Nyrt
Total score 21.3 /100
Client Engagement 21.3 /100
21 Hellenic Petroleum
Total score 17.5 /100
Client Engagement 17.5 /100
- Saudi Aramco
Total score 17.5 /100
Client Engagement 17.5 /100
23 Suncor Energy 
Total score 13.8 /100
Client Engagement 13.8 /100
24 Gazprom
Total score 12.5 /100
Client Engagement 12.5 /100
- Marathon Petroleum Corporation
Total score 12.5 /100
Client Engagement 12.5 /100
- PTT
Total score 12.5 /100
Client Engagement 12.5 /100
27 Petroleo Brasileiro (Petrobras)
Total score 10.0 /100
Client Engagement 10.0 /100
- Petroliam Nasional Bhd (PETRONAS)
Total score 10.0 /100
Client Engagement 10.0 /100
- Valero Energy
Total score 10.0 /100
Client Engagement 10.0 /100
- Viva Energy Group
Total score 10.0 /100
Client Engagement 10.0 /100
31 Compania Espanola de Petroleos SAU (CEPSA)
Total score 8.8 /100
Client Engagement 8.8 /100
- Indian Oil Corporation (IndianOil)
Total score 8.8 /100
Client Engagement 8.8 /100
- Lukoil
Total score 8.8 /100
Client Engagement 8.8 /100
- Naftogaz
Total score 8.8 /100
Client Engagement 8.8 /100
- Occidental Petroleum
Total score 8.8 /100
Client Engagement 8.8 /100
- Polski Koncern Naftowy Orlen (PKN Orlen)
Total score 8.8 /100
Client Engagement 8.8 /100
37 Idemitsu Kosan
Total score 7.5 /100
Client Engagement 7.5 /100
- Tatneft
Total score 7.5 /100
Client Engagement 7.5 /100
39 Ampol Limited
Total score 5.0 /100
Client Engagement 5.0 /100
- California Resources Corporation
Total score 5.0 /100
Client Engagement 5.0 /100
- China National Offshore Oil Corporation (CNOOC Group)
Total score 5.0 /100
Client Engagement 5.0 /100
- China National Petroleum Corporation (CNPC)
Total score 5.0 /100
Client Engagement 5.0 /100
- ENEOS Holdings
Total score 5.0 /100
Client Engagement 5.0 /100
- Emirates National Oil Company (ENOC)
Total score 5.0 /100
Client Engagement 5.0 /100
- Exxon Mobil
Total score 5.0 /100
Client Engagement 5.0 /100
- Phillips 66
Total score 5.0 /100
Client Engagement 5.0 /100
- Rosneft
Total score 5.0 /100
Client Engagement 5.0 /100
- Sasol
Total score 5.0 /100
Client Engagement 5.0 /100
- Shaanxi Yanchang Petroleum Group
Total score 5.0 /100
Client Engagement 5.0 /100
- State Oil Company of Azerbaijan Republic (SOCAR)
Total score 5.0 /100
Client Engagement 5.0 /100
- Varo Energy
Total score 5.0 /100
Client Engagement 5.0 /100
- Woodside Petroleum
Total score 5.0 /100
Client Engagement 5.0 /100
53 Abu Dhabi National Oil Company (ADNOC)
Total score 0.0 /100
Client Engagement 0.0 /100
- CPC Corporation, Taiwan
Total score 0.0 /100
Client Engagement 0.0 /100
- Cenovus Energy
Total score 0.0 /100
Client Engagement 0.0 /100
- Chevron Corporation
Total score 0.0 /100
Client Engagement 0.0 /100
- ConocoPhillips
Total score 0.0 /100
Client Engagement 0.0 /100
- Ecopetrol 
Total score 0.0 /100
Client Engagement 0.0 /100
- Egyptian General Petroleum Corporation (EGPC)
Total score 0.0 /100
Client Engagement 0.0 /100
- Enterprise Products Partners
Total score 0.0 /100
Client Engagement 0.0 /100
- GAIL (India)
Total score 0.0 /100
Client Engagement 0.0 /100
- GS Holdings
Total score 0.0 /100
Client Engagement 0.0 /100
- Hess Corporation
Total score 0.0 /100
Client Engagement 0.0 /100
- HollyFrontier
Total score 0.0 /100
Client Engagement 0.0 /100
- Kuwait Petroleum Corporation (Q8)
Total score 0.0 /100
Client Engagement 0.0 /100
- NGL Energy Partners
Total score 0.0 /100
Client Engagement 0.0 /100
- NK KazMunayGaz
Total score 0.0 /100
Client Engagement 0.0 /100
- National Iranian Oil Company (NIOC)
Total score 0.0 /100
Client Engagement 0.0 /100
- National Oil Corporation of Libya
Total score 0.0 /100
Client Engagement 0.0 /100
- Nigerian National Petroleum Corporation (NNPC)
Total score 0.0 /100
Client Engagement 0.0 /100
- Novatek
Total score 0.0 /100
Client Engagement 0.0 /100
- Oil and Natural Gas Corporation (ONGC)
Total score 0.0 /100
Client Engagement 0.0 /100
- PBF Energy 
Total score 0.0 /100
Client Engagement 0.0 /100
- Pertamina
Total score 0.0 /100
Client Engagement 0.0 /100
- PetroSA
Total score 0.0 /100
Client Engagement 0.0 /100
- Petroecuador
Total score 0.0 /100
Client Engagement 0.0 /100
- Petroleos Mexicanos (Pemex)
Total score 0.0 /100
Client Engagement 0.0 /100
- Petroleos de Venezuela (PDVSA)
Total score 0.0 /100
Client Engagement 0.0 /100
- Qatar Petroleum
Total score 0.0 /100
Client Engagement 0.0 /100
- Reliance Industries
Total score 0.0 /100
Client Engagement 0.0 /100
- Santos 
Total score 0.0 /100
Client Engagement 0.0 /100
- Saras
Total score 0.0 /100
Client Engagement 0.0 /100
- Sinochem Energy
Total score 0.0 /100
Client Engagement 0.0 /100
- Sonangol
Total score 0.0 /100
Client Engagement 0.0 /100
- Sonatrach
Total score 0.0 /100
Client Engagement 0.0 /100
- Surgutneftegas
Total score 0.0 /100
Client Engagement 0.0 /100
- Targa Resources
Total score 0.0 /100
Client Engagement 0.0 /100
- TurkmenGaz
Total score 0.0 /100
Client Engagement 0.0 /100
- Türkiye Petrol Rafinerileri
Total score 0.0 /100
Client Engagement 0.0 /100
- Ultrapar
Total score 0.0 /100
Client Engagement 0.0 /100
Apache Corporation
Total score N/A
Client Engagement N/A
Basra Oil Company (BOC)
Total score N/A
Client Engagement N/A
Canadian Natural Resources
Total score N/A
Client Engagement N/A
Chesapeake Energy Corp
Total score N/A
Client Engagement N/A
Devon Energy Corp
Total score N/A
Client Engagement N/A
EOG Resources 
Total score N/A
Client Engagement N/A
Inpex 
Total score N/A
Client Engagement N/A
Marathon Oil
Total score N/A
Client Engagement N/A
Petroleum Development Oman (PDO)
Total score N/A
Client Engagement N/A
Pioneer Natural Resources 
Total score N/A
Client Engagement N/A