Transport

The 2024 Urban Benchmark assessed 55 of the world’s most influential ride hailing and urban transportation companies. These companies provide mobility services and operate bus, metro, tram and train networks across 42 of the 43 megacities, collectively facilitating over 100 billion passenger journeys annually. Their operations impact mobility, congestion and access to cities worldwide. Transport companies show the lowest overall performance on the benchmark, with an average total score of 5.5% and the lowest scores in three of the five measurement areas. While the top transport company scores 26.5%, an alarming 42 companies score below 10% overall. The industry performs particularly poorly in relation to healthy cities (2.4%) and climate-proof and resilient cities (3.4%), but slightly stronger in relation to inclusive cities (10.5%).