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Founded in 2021, GoTo Gojek Tokopedia Tbk (GoTo) is a merger between Gojek, Tokopedia and GoTo Financial, forming the largest digital company in Indonesia. GoTo provides e-commerce, financial, food and grocery delivery and ride-hailing services to 64 million users annually. Apart from Indonesia, it has operations in Singapore and Vietnam and a technology support office in India.
Summary
GoTo discloses information on some topics related to urban sustainability but lacks transparency in many key areas. The company has set ambitious targets for reducing its greenhouse gas emissions and aligning its scope 1, 2 and 3 emissions with the 1.5°C trajectory. It also aims for zero waste by 2030 and has implemented initiatives to reduce waste and promote sustainable alternatives to plastic.
However, there are notable gaps in GoTo’s environmental disclosures. While GoTo reports its air pollutants for 2022, it provides no regular reporting or clear evidence of consistent emissions reductions over the previous three years. Similarly, the company discloses its energy consumption but has shown increases in energy use over the past three years. GoTo is recommended to provide details on how it plans to improve energy efficiency across its operations, aside from transitioning its fleet to electric vehicles.
Further, the company lacks regular reporting in key social sustainability areas, such as the accessibility, affordability and quality of its ride-hailing services. GoTo can also report more comprehensively on its contribution to the local economy, including details on the proportion of its workforce hired locally or its spending on local suppliers.
Ranking position
#75
/300
Total score
18.7
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
16.7
/100
Rank (0-300)
#55
Measurement area
Inclusive Cities
Score
# 1
13.3
/100
Rank (0-300)
#169
Measurement area
Healthy Cities
Score
# 1
6.7
/100
Rank (0-300)
#120
Measurement area
Climate Proof & Resilient Cities
Score
# 1
23.3
/100
Rank (0-300)
#35
Measurement area
Core Social Indicators
Score
# 1
33.3
/100
Rank (0-300)
#38
Industries
Industries
Transport
#6
More about the company
Headquarters
Indonesia
Ownership structure
Public
Revenue
USD 764 billion (2022)
Number of employees
13552 (2022)
Website
https://www.gotocompany.com/
63716
