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Oil and gas companies must make active efforts to influence clients to reduce their emissions and transition towards low-carbon products. This is of significant importance given that downstream emissions, mainly from the combustion of oil and gas products, represent more than 80% of the total greenhouse gas emissions in the sector’s value chain. Not only must companies provide low-carbon alternatives, they must also target reductions in client emissions through effective partnerships, support and promotion of low-carbon products.

Module 7, client engagement, assesses companies’ engagement efforts to influence client behaviour to reduce their greenhouse gas emissions. This module comprises two indicators:

  1. The global strategy the company has implemented to engage clients (indicator 7.1, weighted 0-5% of the performance assessment)
  2. The general activities that the company has in place to support and govern client engagement (indicator 7.2, weighted 0-5% of the performance assessment)

Ranking overview

1 Engie
Total score 88.8 /100
Client Engagement 88.8 /100
2 Neste
Total score 75.0 /100
Client Engagement 75.0 /100
3 bp
Total score 61.3 /100
Client Engagement 61.3 /100
4 BHP Group
Total score 57.5 /100
Client Engagement 57.5 /100
5 Naturgy Energy
Total score 51.3 /100
Client Engagement 51.3 /100
6 Eni
Total score 50.0 /100
Client Engagement 50.0 /100
7 Repsol
Total score 48.8 /100
Client Engagement 48.8 /100
8 Origin Energy
Total score 43.8 /100
Client Engagement 43.8 /100
9 Royal Dutch Shell
Total score 42.5 /100
Client Engagement 42.5 /100
10 OMV
Total score 38.8 /100
Client Engagement 38.8 /100
11 Equinor
Total score 37.5 /100
Client Engagement 37.5 /100
12 Total
Total score 36.3 /100
Client Engagement 36.3 /100
13 Galp Energia
Total score 35.0 /100
Client Engagement 35.0 /100
14 YPF
Total score 28.8 /100
Client Engagement 28.8 /100
15 Cosmo Energy Holdings
Total score 25.0 /100
Client Engagement 25.0 /100
16 Formosa Petrochemical Corp
Total score 23.8 /100
Client Engagement 23.8 /100
17 SK Innovation
Total score 22.5 /100
Client Engagement 22.5 /100
18 Bharat Petroleum Corporation
Total score 21.3 /100
Client Engagement 21.3 /100
- China Petroleum and Chemical Corporation Limited (Sinopec)
Total score 21.3 /100
Client Engagement 21.3 /100
- MOL Magyar Olajes Gazipari Nyrt
Total score 21.3 /100
Client Engagement 21.3 /100
21 Hellenic Petroleum
Total score 17.5 /100
Client Engagement 17.5 /100
- Saudi Aramco (SABIC)
Total score 17.5 /100
Client Engagement 17.5 /100
23 Suncor Energy 
Total score 13.8 /100
Client Engagement 13.8 /100
24 Gazprom
Total score 12.5 /100
Client Engagement 12.5 /100
- Marathon Petroleum Corporation
Total score 12.5 /100
Client Engagement 12.5 /100
- PTT
Total score 12.5 /100
Client Engagement 12.5 /100
27 Petroleo Brasileiro (Petrobras)
Total score 10.0 /100
Client Engagement 10.0 /100
- Petroliam Nasional Bhd (PETRONAS)
Total score 10.0 /100
Client Engagement 10.0 /100
- Valero Energy
Total score 10.0 /100
Client Engagement 10.0 /100
- Viva Energy Group
Total score 10.0 /100
Client Engagement 10.0 /100
31 Compania Espanola de Petroleos SAU (CEPSA)
Total score 8.8 /100
Client Engagement 8.8 /100
- Indian Oil Corporation (IndianOil)
Total score 8.8 /100
Client Engagement 8.8 /100
- Lukoil
Total score 8.8 /100
Client Engagement 8.8 /100
- Naftogaz
Total score 8.8 /100
Client Engagement 8.8 /100
- Occidental Petroleum
Total score 8.8 /100
Client Engagement 8.8 /100
- Polski Koncern Naftowy Orlen (PKN Orlen)
Total score 8.8 /100
Client Engagement 8.8 /100
37 Idemitsu Kosan
Total score 7.5 /100
Client Engagement 7.5 /100
- Tatneft
Total score 7.5 /100
Client Engagement 7.5 /100
39 Ampol Limited
Total score 5.0 /100
Client Engagement 5.0 /100
- California Resources Corporation
Total score 5.0 /100
Client Engagement 5.0 /100
- China National Offshore Oil Corporation (CNOOC Group)
Total score 5.0 /100
Client Engagement 5.0 /100
- China National Petroleum Corporation (CNPC)
Total score 5.0 /100
Client Engagement 5.0 /100
- ENEOS Holdings
Total score 5.0 /100
Client Engagement 5.0 /100
- Emirates National Oil Company (ENOC)
Total score 5.0 /100
Client Engagement 5.0 /100
- Exxon Mobil
Total score 5.0 /100
Client Engagement 5.0 /100
- Phillips 66
Total score 5.0 /100
Client Engagement 5.0 /100
- Rosneft
Total score 5.0 /100
Client Engagement 5.0 /100
- Sasol
Total score 5.0 /100
Client Engagement 5.0 /100
- Shaanxi Yanchang Petroleum Group
Total score 5.0 /100
Client Engagement 5.0 /100
- State Oil Company of Azerbaijan Republic (SOCAR)
Total score 5.0 /100
Client Engagement 5.0 /100
- Varo Energy
Total score 5.0 /100
Client Engagement 5.0 /100
- Woodside Petroleum
Total score 5.0 /100
Client Engagement 5.0 /100
53 Abu Dhabi National Oil Company (ADNOC)
Total score 0.0 /100
Client Engagement 0.0 /100
- CPC Corporation, Taiwan
Total score 0.0 /100
Client Engagement 0.0 /100
- Cenovus Energy
Total score 0.0 /100
Client Engagement 0.0 /100
- Chevron Corporation
Total score 0.0 /100
Client Engagement 0.0 /100
- ConocoPhillips
Total score 0.0 /100
Client Engagement 0.0 /100
- Ecopetrol 
Total score 0.0 /100
Client Engagement 0.0 /100
- Egyptian General Petroleum Corporation (EGPC)
Total score 0.0 /100
Client Engagement 0.0 /100
- Enterprise Products Partners
Total score 0.0 /100
Client Engagement 0.0 /100
- GAIL (India)
Total score 0.0 /100
Client Engagement 0.0 /100
- GS Holdings
Total score 0.0 /100
Client Engagement 0.0 /100
- Hess Corporation
Total score 0.0 /100
Client Engagement 0.0 /100
- HollyFrontier
Total score 0.0 /100
Client Engagement 0.0 /100
- Kuwait Petroleum Corporation (Q8)
Total score 0.0 /100
Client Engagement 0.0 /100
- NGL Energy Partners
Total score 0.0 /100
Client Engagement 0.0 /100
- NK KazMunayGaz
Total score 0.0 /100
Client Engagement 0.0 /100
- National Iranian Oil Company (NIOC)
Total score 0.0 /100
Client Engagement 0.0 /100
- National Oil Corporation of Libya
Total score 0.0 /100
Client Engagement 0.0 /100
- Nigerian National Petroleum Corporation (NNPC)
Total score 0.0 /100
Client Engagement 0.0 /100
- Novatek
Total score 0.0 /100
Client Engagement 0.0 /100
- Oil and Natural Gas Corporation (ONGC)
Total score 0.0 /100
Client Engagement 0.0 /100
- PBF Energy 
Total score 0.0 /100
Client Engagement 0.0 /100
- Pertamina
Total score 0.0 /100
Client Engagement 0.0 /100
- PetroSA
Total score 0.0 /100
Client Engagement 0.0 /100
- Petroecuador
Total score 0.0 /100
Client Engagement 0.0 /100
- Petroleos Mexicanos (Pemex)
Total score 0.0 /100
Client Engagement 0.0 /100
- Petroleos de Venezuela (PDVSA)
Total score 0.0 /100
Client Engagement 0.0 /100
- Qatar Petroleum
Total score 0.0 /100
Client Engagement 0.0 /100
- Reliance Industries
Total score 0.0 /100
Client Engagement 0.0 /100
- Santos 
Total score 0.0 /100
Client Engagement 0.0 /100
- Saras
Total score 0.0 /100
Client Engagement 0.0 /100
- Sinochem Energy
Total score 0.0 /100
Client Engagement 0.0 /100
- Sonangol
Total score 0.0 /100
Client Engagement 0.0 /100
- Sonatrach
Total score 0.0 /100
Client Engagement 0.0 /100
- Surgutneftegas
Total score 0.0 /100
Client Engagement 0.0 /100
- Targa Resources
Total score 0.0 /100
Client Engagement 0.0 /100
- TurkmenGaz
Total score 0.0 /100
Client Engagement 0.0 /100
- Türkiye Petrol Rafinerileri
Total score 0.0 /100
Client Engagement 0.0 /100
- Ultrapar
Total score 0.0 /100
Client Engagement 0.0 /100
999 Apache Corporation
Total score 999.0 /100
Client Engagement 999.0 /100
- Basra Oil Company (BOC)
Total score 999.0 /100
Client Engagement 999.0 /100
- Canadian Natural Resources
Total score 999.0 /100
Client Engagement 999.0 /100
- Chesapeake Energy Corp
Total score 999.0 /100
Client Engagement 999.0 /100
- Devon Energy Corp
Total score 999.0 /100
Client Engagement 999.0 /100
- EOG Resources 
Total score 999.0 /100
Client Engagement 999.0 /100
- Inpex 
Total score 999.0 /100
Client Engagement 999.0 /100
- Marathon Oil
Total score 999.0 /100
Client Engagement 999.0 /100
- Petroleum Development Oman (PDO)
Total score 999.0 /100
Client Engagement 999.0 /100
- Pioneer Natural Resources 
Total score 999.0 /100
Client Engagement 999.0 /100