Previous findings
2021 Digital Inclusion Benchmark
This second iterations of the Digital Inclusion Benchmark assessing 150 tech companies shows the majority of companies still aren’t taking their responsibility to ensure that people are able to use technology – and in a way that benefits them – seriously. A handful are leading the way with robust child safety commitments or ethical principles regarding artificial intelligence. However most of the world’s most powerful and influential aren’t displaying the maturity that the world expects of them to ensure that they help, rather than hinder our progress towards the Sustainable Development Goals.
Key findings
5 items
Key finding
Most companies are lagging behind on digital inclusion; progress is too slow
Key finding
Enthusiastic about AI benefits, the industry is failing to consider the risks
Key finding
Questionable impact of ‘technology for good’ initiatives
Key finding
We need more women in tech
Key finding
The industry needs to pay attention to its human rights risks and impacts
2020 Digital Inclusion Benchmark
Our first Digital Inclusion Benchmark assessing 100 of the world's most influential technology companies show that commitment and contribution towards digital inclusion is highly uneven across industries in the digital sector, measurement areas, and markets of operation. While a few leading companies comprehensively demonstrate best practices, most have yet to embrace digital inclusion as a core responsibility.
Key findings
5 items
Key finding
Best practice means staying ahead of the regulatory curve
Key finding
Online child safety should be a concern of all technology companies, but it isn’t
Key finding
Ethics require an urgent update to match our rapidly evolving digital age
Key finding
Clear and consistent support to improve digital skills needed, especially for women and girls
Key finding
Software and IT services companies have some growing up to do
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