Key finding
Clear and consistent support to improve digital skills needed, especially for women and girls
Out of the four digital inclusion measurement areas, companies scored lowest in ‘improving all levels of digital skills’, with an average score of 0.57 out of 2 (29%).
The development of basic digital literacy programs is a particular area that the digital sector will need to focus on in order to leave no one behind in a digital world. There is also an opportunity for companies to help bridge the gender digital divide, through initiatives that target skills training for women and girls. In order to improve their efforts, digital technology companies need to be more transparent about their contribution and engage third parties for an objective evaluation of impacts.
Next finding
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