Jollibee

Sustainable development strategy
The company discloses its process for identifying and prioritising its most relevant sustainability impacts as well as the outcome of this process, in relation to its sustainability strategy.

Plastic use and packaging waste
The company partakes in activities related to plastic use reduction and transitioning towards sustainable packaging.

No leading practices were identified in the nutrition area.

Farmer and fisher livelihoods
The company describes its Farmer Entrepreneurship Program that enables Philippine farmers to access production technology and business development services to build the capacity needed to directly supply to Jollibee and other companies. Currently it sources 15% of its vegetable requirements from those farmers, providing them a stable market for their produce. It reports that the gross income of participated farmers has more than doubled, and it has introduced the farmers to other buyers too, leading to higher income and creating conditions that enable them to invest in machinery and shift away from subsistence production.

Act ethically
The company has a policy prohibiting bribery and corruption, and includes anti-bribery and anti-corruption clauses in its contracts with direct business relationships. It also has a grievance mechanism for stakeholders to raise concerns and complaints regarding bribery and corruption.

Provide and promote decent work
The company has a publicly available statement of policy that expects its business relationships to uphold the health and safety of their workers, and it also discloses how it monitors the health and safety performance of its business relationships. Furthermore, the company discloses the proportion of women in its total direct operations workforce for each employee category.

Respect human rights
The company has a publicly available policy statement expecting suppliers to respect the ILO core labour rights. Moreover, the company indicates it has a human rights grievance mechanism accessible to all workers, as well as all external stakeholders who may be adversely impacted by the company.

Governance and accountability for sustainable development
While the company assigns decision-making and oversight responsibility for its sustainability strategy to senior management, it has an opportunity to assign decision-making and oversight responsibility for its sustainability strategy to the highest governance body. It could link performance criteria in senior executives’ remuneration policies to targets and objectives which cover nature, including biodiversity, and social issues. Moreover, it could disclose whether its highest governance body has expertise with respect to the company’s most material sustainability topics.

Lobbying and advocacy
The company has an opportunity to disclose a list of trade associations of which it is a member. Furthermore, it could provide a clear and detailed framework for assessing the alignment of these trade associations with its sustainability targets and report any (potential) misalignments between the lobbying activities of its trade associations and its sustainability targets.

Stakeholder engagement
The company has an opportunity to disclose an overview of the issues raised by each stakeholder group during its stakeholder engagement activities and to describe its process, including frequencies and channels, for engaging with stakeholder groups beyond materiality assessment.

Sustainable development strategy
The company has an opportunity to disclose group wide targets on key sustainability topics for the most material parts of its value chain and to report consistently against all targets.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company has an opportunity to disclose reductions in Scope 1 and 2 and Scope 3 greenhouse gas emissions, and set time-bound targets aligned with the Paris agreement’s 1.5 degree pathway.

Ecosystem conversion
The company has an opportunity to disclose its efforts to avoid ecosystem conversion, including deforestation or restoration. The company could develop a strategy and publicly report on specific, time-bound targets.

Food loss and waste
The company has an opportunity to disclose its food loss and waste (FLW) reduction targets and report progress towards achieving these targets. Additionally, the company can align its FLW reduction goal with SDG12.3, which aims for a 50% reduction in FLW by 2030.

Plastic use and packaging waste
While the company describes its activities to reduce plastic use and transition towards sustainable packaging, it has an opportunity to disclose the associated quantitative data.

Sustainable fishing and aquaculture
The company has an opportunity to provide evidence of a commitment to sustainable fishing and aquaculture with reference to environmental sourcing criteria.

Water withdrawal
The company has an opportunity to disclose quantitative evidence of reductions in water withdrawal across its own operations. In addition to disclosing reduction targets related to water consumption, absolute water use, and water intensity, it also has an opportunity to disclose a target to reduce water withdrawal across its own operations and report progress against it. Furthermore, the company can report the amount of water withdrawn for its operations in water-stressed areas. Lastly, the company has an opportunity to engage with suppliers to reduce water withdrawal.

Availability of nutritious foods
The company provides examples of reformulated products. However, there is potential for improvement in reporting its overall efforts to reduce sugar, salt, and fat, and/or increase the presence of fruits, vegetables, nuts, and whole grains in its entire portfolio. Additionally, there is an opportunity for the company to adopt a nutrient profiling system and set a sales-based target to increase the proportion of more nutritious products, aligning with government-endorsed or externally validated nutritional guidelines.

Clear and transparent labelling
The company has an opportunity to disclose how it provides nutritional information on its products and how it supports consumers with making healthy food choices through its labelling schemes.

Food safety
While the company discloses that 94% of its own operations are certified to a GFSI-recognised food safety scheme, it has an opportunity to extend the certifications to 100% of its own operations. Additionally, it can disclose the percentage of food suppliers certified to a GFSI-recognised food safety scheme.

Responsible marketing
The company can provide evidence of marketing activities to promote heathier and more nutritious food options (in accordance with a government-endorsed or externally validated nutritional guidelines). Moreover, it has an opportunity to disclose a responsible marketing policy specifically tailored to children that is aligned with international codes and guidelines and applicable across all media channels.

Child labour
The company has an opportunity to disclose a commitment to prohibit child labour in its supply chain and an age-verification system for its value chain. Further, it could provide evidence of how it builds the capacity of its suppliers to prevent child labour impacts.

Farmer and fisher livelihoods
The company has an opportunity to identify living income benchmarks and assess living income gaps for some regions or commodities.

Forced labour
The company has an opportunity to disclose forced labour requirements for its operations and supply chain such as a prohibition to pay recruitment fees, to retain workers’ personal documents or to restrict workers’ freedom of movement. Further, it could provide evidence of how it builds the capacity of its suppliers to prevent forced labour impacts.

Health and safety of vulnerable groups
The company has an opportunity to recognise and assess the health and safety risks to vulnerable groups, such as migrant and temporary labourers, women and young farmers. Furthermore, it could provide evidence of support activities that improve the health and safety of vulnerable groups.

Living wage
The company has an opportunity to set a target for paying a living wage across its direct suppliers and describe how it determines a living wage for the regions where it sources. Also, it could disclose the percentage of workers across its own operations or suppliers that are paid a living wage.

Act ethically
The company conducts periodic reviews to ascertain the presence of appropriate measures aimed at detecting and deterring bribery and corruption. However, it could describe comprehensively the process it employs to identify its bribery and corruption risks and impacts. Furthermore, the company has an opportunity to establish a policy outlining its approach to lobbying and political engagement. It could go on to specify that it refrains from making political contributions, and also disclose its expenditures related to lobbying activities.

Provide and promote decent work
While the company states that it prioritises the health and safety of its workers, it could use a stronger language and formalise this commitment in a public policy document. Furthermore, although the company states that it strives to provide competitive compensation, it has an opportunity to commit to paying a living wage by setting a time-bound target. It could further disclose how it determines a living wage for the regions where it operates and reveal how it works to support the payment of a living wage by its suppliers.

Moreover, while the company has a statement on gender equality and women’s empowerment, it has an opportunity to translate the latter in a public policy document. It could enhance this commitment by disclosing related time-bound targets. Additionally, the company could improve transparency by disclosing the ratio of the basic salary and remuneration of women to men.

Respect human rights
The company has a publicly available statement committing it to respecting human rights. However, there is an opportunity to enhance this commitment by incorporating all the ILO fundamental rights at work, and formalising it in a formal policy document. While the company conducts materiality assessment to identify main risks to its business, it has an opportunity to disclose how it identifies human rights risks and impacts across its operations and supply chain. Furthermore, it could provide a detailed description of its process for assessing and identifying what it deems to be its salient human rights issues. Moreover, the company has the potential to disclose a global system designed to take action on, prevent or mitigate its salient human rights issues.