Citrosuco

Sustainable development strategy
The company discloses its process for identifying and prioritising its most relevant sustainability impacts as well as the outcome of this process, in relation to its sustainability strategy. Furthermore, it has established group-wide targets on key sustainability topics for the most material parts of its value chain.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company reduces its scope 1, 2 and 3 greenhouse gas emissions. It has also set time-bound targets to reduce its scope 1 and 2 emissions, of which it reports progress against.

Water withdrawal
The company reports how much water is withdrawn for its own operations in water-stressed areas.

No leading practices were identified in the nutrition area.

No leading practices were identified in the social inclusion area.

Act ethically
The company has a clear policy that strictly prohibits bribery and corruption. In order to reinforce this commitment, the company includes anti-bribery and anti-corruption clauses in all its contracts with direct business relationships.

Additionally, the company has established an independent Ombudsman who is responsible for receiving, analyzing, and resolving any issues related to bribery and corruption. This Ombudsman is easily accessible to all stakeholders, providing a safe and confidential platform for raising concerns or filing complaints regarding bribery and corruption, without fearing any negative consequences. Another important aspect of the company’s policy is that it explicitly states that no political contributions are made.

Provide and promote decent work
The company is committed to upholding the health and safety of its own workers, as stated in their publicly available policy statement. Additionally, the company publicly states its policy which requires its business partners to prioritize the health and safety of their workers.

Furthermore, the company provides information regarding the composition of its direct operations workforce in terms of employee categories, broken down by age groups and gender. It sets a target to achieve a minimum of 30% representation of women and individuals in leadership positions. It also discloses that the percentage of individuals, categorized by gender, who make up its governance bodies. For instance, in the fiscal year 2020/2021, the composition consisted of 60% male and 40% female members.

Respect human rights
The company has a publicly available policy statement, committing to respecting human rights. Additionally, the company provides an accessible Ombudsman for all workers to raise complaints or concerns. Furthermore, upon visiting its website, it is evident that the channel is open for anyone to make a report, with the option for the complainant to remain anonymous or identify themselves.

Governance and accountability for sustainable development
The company has an opportunity to strengthen its sustainability governance and accountability by assigning decision-making and oversight responsibility for its sustainability strategy to the highest governance body. It could link senior executives’ compensation to targets and objectives which cover nature, including biodiversity, and social issues. Additionally, it could disclose if the highest governance body has expertise in its most material sustainability topics.

Lobbying and advocacy
The company has an opportunity to disclose a list of trade associations of which it is a member. Furthermore, the company can provide a clear and detailed framework for assessing the alignment of these trade associations with its sustainability targets. Additionally, the company can report any (potential) misalignments between the lobbying activities of its trade associations and its sustainability targets.

Stakeholder engagement
The company has an opportunity to disclose how it engages with stakeholders, the issues raised during such activities, and the outcomes of its stakeholder engagement.

Sustainable development strategy
While the company reports consistently against all its targets, it has an opportunity to disclose a baseline year for all its targets.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company has an opportunity to report progress on its scope 1 and 2 emissions targets, as well as align them with a 1.5-degree trajectory. Additionally, the company has the chance to disclose a time-bound target for reducing its scope 3 greenhouse gas emissions and report progress on these targets. However, although the company indicates its commitment to SBTi in 2022, there is currently no evidence that its scope 3 targets are aligned with a 1.5°C trajectory.

Food loss and waste
The company has an opportunity to disclose its food loss and waste (FLW) reduction target and report its progress against this target. Additionally, the company has the chance to align its FLW reduction goal with SDG12.3, which aims for a 50% reduction by 2030.

Plastic use and packaging waste
The company has an opportunity to disclose quantitative evidence regarding plastic use reduction and use of sustainable packaging.

Soil health and agrobiodiversity
The company has an opportunity to disclose activities and targets to improve soil health or agrobiodiversity in its production or sourcing practices, and report progress against the targets.

Water withdrawal
The company has an opportunity to disclose quantitative evidence of reductions in water withdrawal across its own operations. Additionally, it can disclose a time-bound target to reduce water withdrawal and report progress against this target. Moreover, the company can engage with suppliers to also reduce water withdrawal.

Availability of nutritious foods
The company currently provides examples of reformulated products. However, there is potential for improvement in reporting its overall efforts to reduce sugar, salt, and fat. Additionally, there is an opportunity for the company to adopt a nutrient profiling system and to set a sales-based target to increase the proportion of more nutritious products.

Food safety
The company has the chance to demonstrate that all of its own operations are certified to a GFSI food safety scheme/certification programme or other widely recognised (industry-specific) certification. Additionally, the company has the opportunity to disclose the percentage of food suppliers that are certified to a GFSI-recognized food safety scheme.

Workforce nutrition
The company has an opportunity to disclose evidence of workforce nutrition programmes.

Child labour
The company has an opportunity to disclose examples of remediation programmes when a case of child labour is found in its operations and to indicate how it is building the capacity of its suppliers to prevent child labour impacts. While the company prohibits its suppliers from using child labour, it could require them to have an age-verification system in place.

Farmer and fisher livelihoods
The company has an opportunity to identify living income benchmarks and assess living income gaps for some commodities and regions. Also, it could demonstrate how it improves farmers’ income resilience through its procurement practices and supply chain relationships.

Forced labour
The company has an opportunity to disclose forced labour requirements for its operations and supply chain such as a prohibition to pay recruitment fees, to retain workers’ personal documents or to restrict workers’ freedom of movement. Further, it could provide evidence of how it builds the capacity of its suppliers to prevent forced labour impacts.

Health and safety of vulnerable groups
The company has an opportunity to recognise and assess the health and safety risks to vulnerable groups, such as migrant and temporary labourers, women and young farmers. Furthermore, it could provide evidence of support activities that improve the health and safety of vulnerable groups.

Act ethically
The company should provide a clear description of its process for identifying and addressing bribery and corruption risks and impacts, focusing on specific locations or activities within its own operations. Additionally, the company has the chance to establish a comprehensive policy that outlines its approach to lobbying and political engagement. Alongside this, the company should also disclose its expenditures related to lobbying activities. Furthermore, it is recommended that the company require third-party lobbyists to adhere to its lobbying and political engagement policy.

Provide and promote decent work
While the company claims to pay higher than the state and national minimum wage in agricultural plants, it could also disclose that this wage is sufficient to support a decent standard of living for its employees and their families. Furthermore, the company has the chance to reveal the criteria it uses to determine a living wage in the regions where it operates. It also has the opportunity to disclose the steps it takes to support its suppliers in paying a living wage.

Additionally, the company can disclose a public commitment to gender equality and the empowerment of women. Moreover, it can provide information on the ratio of basic salary and remuneration between women and men in its total direct operations workforce for each employee category, broken down by significant locations of operation.

Respect human rights
Although the company has a publicly available policy statement that prohibits forced labor, child labor, and discrimination, it could further mention all the fundamental rights at work declared by the ILO, including the right to collective bargaining. Additionally, while the company expects its suppliers to respect specific workers’ rights, it could also emphasize all the ILO fundamental rights at work, including the right to collective bargaining.

The company provides information about its process for assessing human rights risks and some of the assessment results. However, there is room for improvement in clearly disclosing the results of these risk assessments. Furthermore, the company could elaborate on its approach to assessing and identifying what it considers to be its most significant human rights concerns. Additionally, the company could disclose a global system that addresses, prevents, or mitigates these salient human rights issues.