Cencosud

Lobbying and advocacy
The company discloses a list of trade associations of which it is a member wherever it operates.

Stakeholder engagement
The company discloses the channels it uses to engage with its stakeholder groups.

Sustainable development strategy
The company discloses its process for identifying and prioritising its most relevant sustainability impacts as well as the outcome of this process, in relation to its sustainability strategy.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company reduces its scope 3 greenhouse gas emissions.

Animal welfare
The company discloses evidence of processes of animal welfare third-party certifications or third-party audits.

Antibiotic use and growth promoting substances
The company discloses evidence of processes of animal welfare third-party certifications or third-party audits.

Plastic use and packaging waste
The company demonstrates commitment related to plastic use reduction and transitioning towards sustainable packaging.

Sustainable fishing and aquaculture
The company showcases a strong dedication to sustainable fishing and aquaculture through qualitative evidence, which is supported by their adherence to environmental sourcing criteria.

Water withdrawal
The company reports how much water is withdrawn for its own operations in water-stressed areas.

Workforce nutrition
The company has a programme for workplace breastfeeding support (e.g. provision of parental leave of at least 6 months).

No leading practices were identified in the social inclusion area.

Act ethically
The company discloses that an executive-level body has responsibility for its global tax strategy. Additionally, the company has a policy prohibiting bribery and corruption, as well as a grievance mechanism for stakeholders to raise concerns and complaints in this regard.

Provide and promote decent work
The company has a publicly available statements of policy committing to respecting the health and safety of its workers, as well as expecting its business relationships to do the same. Furthermore, the company discloses the proportion of its total direct operations workforce for each employee category by age group, gender, nationality and disability, as well as the proportion of its total direct operations workforce covered by collective bargaining agreements. The company publicly commits to gender equality and women’s empowerment, being a signatory of the WEPs, and has 33% of women on its board.

Respect human rights
The company has a publicly available policy statements committing it to respect human rights, as well as to respect the ILO core labour rights, and expecting suppliers to do the same. Additionally, the company describes the process for identifying its human rights risks and impacts in specific locations or activities covering its own operations. To address any concerns, the company indicates it has a human rights grievance mechanism accessible to all workers, as well as to external stakeholders who may be adversely impacted by its operations.

Governance and accountability for sustainable development
The company has an opportunity to link performance criteria in senior executives’ remuneration policies to targets and objectives which cover nature, including biodiversity, and social issues. While it states that the board of directors has expertise in energy and health which covers climate and social inclusion, the company has an opportunity to disclose whether its highest governance body has expertise with respect to the company’s most material sustainability topics including nutrition, water, soil health, ecosystem conversion and biodiversity.

Lobbying and advocacy
The company has an opportunity to disclose a clear and detailed framework for assessing alignment of its trade associations with its sustainability targets. Additionally, it can report any (potential) misalignments between the lobbying activities of its trade associations and its sustainability targets.

Stakeholder engagement
The company has an opportunity to disclose an overview of the issues raised during its stakeholder engagement activities.

Sustainable development strategy
The company has an opportunity to disclose group wide targets on key sustainability topics for the most material parts of its value chain and to report consistently against all its targets.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company has an opportunity to establish time-bound targets for reducing its Scope 1, 2, and 3 greenhouse gas emissions, in alignment with a 1.5-degree trajectory, and to report progress in meeting these targets.

Animal welfare
The company has an opportunity to disclose animal welfare targets applicable to all species, geographies and products.

Antibiotic use and growth promoting substances
While the company discloses that its supermarkets are committed to reducing the routine application of antibiotics, it has an opportunity to disclose a policy on reducing the use of antibiotics and/or growth promoting substances. It could also disclose targets to phase out the prophylactic use of antibiotics across all species, geographies and products, and report progress against them.

Food loss and waste
The company has an opportunity to disclose its food loss and waste (FLW) reduction targets and report progress against these targets. Additionally, the company can consider aligning its FLW reduction goal with SDG12.3, which aims for a 50% reduction by 2030.

Plastic use and packaging waste
The company discloses that it has increased the percentage of recyclable plastic packaging, however, the weight of all plastic packaging has increased in the reporting year.

Sustainable fishing and aquaculture
Although the company demonstrates a commitment to sustainable fishing and aquaculture, there is an opportunity for further improvement by providing quantitative evidence that showcases their advancements in this area. In order to enhance transparency, the company could consider disclosing targets for sustainable fisheries and aquaculture across its entire portfolio, and provide regular progress updates on achieving these targets.

Water withdrawal
The company has reported an increase in the consumption of municipal water, specifically from 3,956,305 m3 in 2020 to 4,359,010 m3 in 2021. Furthermore, the company has the chance to disclose a time-bound goal to reduce water withdrawal within its own operations and provide updates on the progress made towards this target. Additionally, the company has the opportunity to collaborate with suppliers in order to decrease water withdrawal.

Accessibility and affordability of nutritious foods
The company has an opportunity to disclose its commitment and commercial activities to improve the accessibility and affordability of nutritious foods.

Availability of nutritious foods
The company provides examples of reformulated products. However, there is potential for improvement in reporting its overall efforts to reduce sugar, salt, and fat, and/or increase the presence of fruits, vegetables, nuts, and whole grains in its entire portfolio. Additionally, there is an opportunity for the company to adopt a nutrient profiling system and set a sales-based target to increase the proportion of more nutritious products, aligning with government-endorsed or externally validated nutritional guidelines.

Clear and transparent labelling
The company has an opportunity to adopt front-of-pack labels or any other consumer- facing nutrition labels that support consumers with making healthier food choices. In addition, disclose the percentage of products for which its front-of-pack labelling schemes have been rolled out.

Food safety
The company has an opportunity to showcase that all of its own operations are certified under a GFSI food safety scheme or another widely recognized certification program. Additionally, it can disclose the percentage of food suppliers that are certified under a GFSI-recognized food safety scheme.

Responsible marketing
The company can provide evidence of marketing activities to promote heathier and more nutritious food options (in accordance with a government-endorsed or externally validated nutritional guidelines). Moreover, it has an opportunity to disclose a responsible marketing policy specifically tailored to children that is aligned with international codes and guidelines and applicable across all media channels.

Workforce nutrition
The company has an opportunity to disclose evidence of other workforce nutrition programmes, such as nutrition-focused health check, nutrition education, and healthy food offerings. Furthermore, the company has an opportunity to implement workforce nutrition programmes for its supply chain workers.

Child labour
The company has an opportunity to disclose examples of remediation programmes when a case of child labour is found in its operations and to indicate how it is building the capacity of its suppliers to prevent child labour impacts. While the company prohibits its suppliers from using child labour, it could require them to have an age-verification system in place.

Farmer and fisher livelihoods
The company has an opportunity to identify living income benchmarks and assess living income gaps for some commodities and regions. Also, it could adopt procurement practices and develop supply chain relationships that improve farmers’ income resilience.

Forced labour
The company has an opportunity to disclose forced labour requirements for its operations and supply chain such as a prohibition to pay recruitment fees, to retain workers’ personal documents or to restrict workers’ freedom of movement. Further, it could provide evidence of how it builds the capacity of its suppliers to prevent forced labour impacts.

Health and safety of vulnerable groups
The company has an opportunity to recognise and assess the health and safety risks to vulnerable groups, such as migrant and temporary labourers, women and young farmers. Furthermore, it could provide evidence of support activities that improve the health and safety of vulnerable groups.

Land rights
The company has an opportunity to disclose a commitment to respect ownership and use of land and natural resources and related legitimate tenure rights. Furthermore, it could describe a process at its operations and supply chain level to identify legitimate tenure rightsholders when acquiring, leasing or making other arrangements to use land and to negotiate with them to provide adequate compensation.

Living wage
The company has an opportunity to set a target for paying a living wage across its direct suppliers and describe how it determines a living wage for the regions where it sources. Also, it could disclose the percentage of workers across its own operations or suppliers that are paid a living wage.

Act ethically
The company includes anti-bribery and anti-corruption clauses in its contracts with business relationships, but it does not specify the consequences for violating these clauses. Additionally, the company has a chance to establish a policy outlining its approach to lobbying and political engagement. Currently, the company mentions that it makes political contributions only after receiving approval from a governance body or position, but it could provide further clarity by disclosing whether these contributions are made on an exceptional basis and specifying the criteria for making them.

Provide and promote decent work
The company has an opportunity to disclose how it monitors the health and safety performance of its suppliers. Moreover, the company could explore setting and disclosing time-bound targets on gender equality and women’s empowerment, as well as a time-bound target for paying all workers a living wage.

Respect human rights
The company has an opportunity to describe the process for identifying its human rights risks and impacts in a manner than includes its supply chain. Additionally, while the company discloses potential human rights risks, it has an opportunity to disclose the process for assessing saliency of these risks more clearly. The company could disclose the results of its human rights risk assessment.