Carrefour

Governance and accountability for sustainable development
The company provides evidence of linking performance criteria in senior executives’ remuneration policies to targets and objectives which cover nature, including biodiversity, and social issues.

Stakeholder engagement
The company discloses the channels it uses to engage with its stakeholder groups.

Sustainable development strategy
The company discloses its process for identifying and prioritising its most relevant sustainability impacts as well as the outcome of this process, in relation to its sustainability strategy. Furthermore, it has group-wide targets on key sustainability topics for the most material parts of its value chain and reports consistently against all its targets.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company is committed to reducing its scope 1 and 2 greenhouse gas (GHG) emissions and has set a time-bound target for achieving this. It also regularly reports its progress in meeting these specific targets. Additionally, the company has established a time-bound target for reducing its scope 3 emissions.

Ecosystem conversion
The company discloses some activities and time-bound targets to achieve conversion-free supply chains. It also discloses the proportion of high-risk commodities which are conversion-free.

Fertiliser and pesticide use
The company discloses quantitative evidence on optimising the use of fertilisers in its production and/or sourcing practices.

Food loss and waste
Between 2021 and 2022, there was a quantitative decrease in the amount of FLW generated by the company. The company discloses its FLW reduction targets and reports progress against its targets. It is worth noting that the company’s FLW reduction targets are aligned with SDG 12.3 goals, which aim to achieve a 50% reduction in FLW by 2030.

Plastic use and packaging waste
The company demonstrates commitment and partakes in activities related to plastic use reduction and transitioning towards sustainable packaging. Moreover, it discloses quantitative data with regards to plastic use reduction and use of sustainable packaging.

Availability of nutritious foods
The company has disclosed its commitment to reducing the amount of sugar and salt in Carrefour-branded products by eliminating 2,600 metric tonnes of sugar and 250 metric tonnes of salt from the products by 2026, compared to 2022 levels. In addition to this, the company aims to increase its sourcing of fruit and vegetables from suppliers located within a 50 km radius of the shops (ultrashort circuit) in Europe.

Clear and transparent labelling
The company discloses that it has adopted the Nutri-score front-of-pack labelling system in Belgium, Spain, France and Poland.

Workforce nutrition
The company has implemented a nutrition education programme and workplace breastfeeding support for its employees.

Farmer and fisher livelihoods
The company shows its commitment to farmers’ income resilience by offering long-term contracts to its organic farming suppliers. These contracts specify both the volumes and purchase prices, taking into consideration the constraints of production. Additionally, in France, Romania, and Taiwan, the company supports producers who are transitioning to organic farming. It does so by providing contracts that compensate for the potential decrease in productivity and its impact on their income. Furthermore, the company has adjusted the pricing of milk to assist farmers in managing the rising production costs.

Forced labour
The company prohibits the payment of any recruitment fees or related costs to secure a job, and it does not retain workers’ personal documents or restrict workers’ freedom of movement in its supply chain.

Act ethically
The company discloses a global tax strategy. Additionally, it has a policy prohibiting bribery and corruption and indicates the presence of a grievance mechanism in place for stakeholders to raise concerns and complaints regarding bribery and corruption. Moreover, the company discloses its approach to lobbying and political engagement in a policy statement, and reveals that it does not make political contributions.

Provide and promote decent work
The company discloses how it monitors the health and safety performance of its business relationships. Furthermore, the company ensures that the wages it pays enable employees to meet their basic needs and those of their families. Moreover, the company discloses the proportion of its total direct operations workforce covered by collective bargaining agreements. Additionally, the company publicly commits to gender equality and women’s empowerment. It reports data, including the proportion of women in its workforce for each employee category and the share of women on the board. The company has also set a target to achieve 35% female executives by 2025.

Respect human rights
The company describes the process for identifying its human rights risks and impacts in specific locations or activities covering its own operations and supply chain. It further outlines the process for assessing its human rights risks and discloses what it considers to be its salient human rights issues. Moreover, the company discloses a global system to take action to prevent, mitigate or remediate salient human rights issues This includes a description of how its global system applies to its supply chain. Furthermore, the company indicates it has a human rights grievance mechanism accessible to all workers.

Governance and accountability for sustainable development
While the company states that the board of directors has expertise in CSR skills and sustainability, it has an opportunity to disclose whether its highest governance body has expertise with respect to the company’s most material sustainability topics including nutrition, climate, water, soil health, social inclusion, ecosystem conversion and biodiversity.

Lobbying and advocacy
The company has an opportunity to disclose a list of trade associations of which it is a member. Furthermore, it could provide a clear and detailed framework for assessing the alignment of these trade associations with its sustainability targets and report any (potential) misalignments between the lobbying activities of its trade associations and its sustainability targets.

Stakeholder engagement
The company has an opportunity to disclose an overview of the issues raised by each stakeholder group during its engagement activities.

Scope 1, 2, and 3 greenhouse gas (GHG) emissions
The company has an opportunity to work towards reducing its scope 3 greenhouse gas emissions. It also has the chance to report progress against these scope 3 targets. Lastly, has an opportunity to align its scope 1, 2 and 3 GHG emissions targets with a 1.5-degree trajectory.

Fertiliser and pesticide use
The company has an opportunity to disclose targets to optimise the use of fertilizers and minimise the use of pesticides in its production and sourcing practices, and report progress against the targets.

Water withdrawal
The company has an opportunity to enhance its disclosures relating to water use and withdrawal.

Accessibility and affordability of nutritious foods
The company has an opportunity to implement commercial activities aimed at improving the accessibility and affordability of nutritious foods, particularly for vulnerable groups. Additionally, the company can set targets to enhance both the accessibility and affordability of nutritious foods through its commercial activities, with a specific focus on these groups.

Availability of nutritious foods
The company has an opportunity to adopt a nutrient profiling system that aligns with government-endorsed or externally validated nutritional guidelines and to set a sales-based target to increase the percentage of more nutritious products.

Clear and transparent labelling
The company has an opportunity to disclose the percentage of products for which its front-of-pack labelling schemes have been rolled out.

Food safety
While the company discloses that 78% of its own operations are certified to a GFSI-recognised food safety scheme, it has an opportunity to extend the certifications to 100% of its own operations. Additionally, it can disclose the percentage of food suppliers certified to a GFSI-recognised food safety scheme.

Responsible marketing
The company can provide evidence of marketing activities to promote heathier and more nutritious food options (in accordance with a government-endorsed or externally validated nutritional guidelines). Moreover, it has an opportunity to disclose a responsible marketing policy specifically tailored to children that is aligned with international codes and guidelines and applicable across all media channels.

Workforce nutrition
The company has an opportunity to implement a programme to offer healthy food options to its employees and to expand its nutrition initiatives to its supply chain workers.

Child labour
The company has an opportunity to disclose examples of remediation programmes when a case of child labour is found in its operations and to indicate how it is building the capacity of its suppliers to prevent child labour impacts. While the company prohibits its suppliers from using child labour, it could require them to have an age-verification system in place.

Farmer and fisher livelihoods
The company has an opportunity to identify living income benchmarks and assess living income gaps for some regions or commodities.

Forced labour
For its operations, the company has an opportunity to disclose a prohibition to pay recruitment fees or related costs to secure a job, to retain workers’ personal documents or ti restrict workers’ freedom of movement. Additionally, it could indicate how it is building the capacity of its suppliers to prevent forced labour impacts.

Health and safety of vulnerable groups
The company has an opportunity to recognise and assess the health and safety risks to vulnerable groups, such as migrant and temporary labourers, women and young farmers. Furthermore, it could provide evidence of support activities that improve the health and safety of vulnerable groups.

Land rights
The company has an opportunity to disclose a commitment to respect ownership and use of land and natural resources and related legitimate tenure rights. Furthermore, it could describe a process at its operations and supply chain level to identify legitimate tenure rightsholders when acquiring, leasing or making other arrangements to use land and to negotiate with them to provide adequate compensation.

Living wage
The company has an opportunity to set a target for paying a living wage across its direct suppliers and describe how it determines a living wage for the regions where it sources. Also, it could disclose the percentage of workers across its own operations or suppliers that are paid a living wage.

Act ethically
While the company currently engages in corruption risk mapping, there exists an opportunity for it to provide a comprehensive description of the process it employs to identify risks and impacts related to bribery and corruption. Additionally, the company has established a charter for controlling product suppliers, outlining stringent measures to prevent bribery and corruption, and delineating the consequences of violating this commitment. Nonetheless, there is room for clarification regarding whether these provisions extend to all suppliers, rather than being limited solely to controlled product suppliers.

Furthermore, the company is transparent about the funds disbursed to professional associations and other entities. However, there is a prospect for the company to enhance its transparency by disclosing its expenditure associated with lobbying activities.

Provide and promote decent work
While the company aims to preserve the health and safety of workers, it could formalize this commitment by using a stronger language and including it in a public policy document. Relatedly, while the the company expects its suppliers to adhere to well-defined protocols governing occupational health and safety, there is a need to clarify whether these expectations pertain to all suppliers or only a specific subset.

Furthermore, while the company pays all its workers a living wage, it has an opportunity to describe the process of how it determines a living wage for each region. Additionally, while the company has set expectations on the wages to be paid by its suppliers, it could stipulate a requirement for suppliers to pay a living wage, and elaborate on the mechanisms to support this payment.

Moreover, the company has an opportunity to enhance transparency through the reporting of data pertaining to the ratio of women’s basic salary and remuneration in comparison to that of men.

Respect human rights
The company has a publicly available policy statement that aligns with its compliance with and promotion of the Universal Declaration of Human Rights, and that commits it to respecting specific workers’ rights. However, there exists an opportunity to incorporate all of the ILO fundamental rights at work and to utilise stronger language in order to transform the statements into a formal commitment. Along similar lines, the company has established comparable expectations for its suppliers to uphold specific workers’ rights, but it could also reference all the ILO fundamental rights at work, and clarify whether these expectations encompass all suppliers or only a specific subset.