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Capital One

Capital One Financial Corporation operates as the financial services holding company for the Capital One Bank (USA), National Association; and Capital One, National Association. Capital One Financial Corporation was founded in 1988 and is headquartered in McLean, Virginia. The financial institution provides consumer and commercial financial products and services in the United States, Canada, and the United Kingdom. During the assessed period, the reported number of employees was 51987 and total assets corresponding to USD 478.5 billion were reported.

Ranking position
#202 /400
Total score
10.3 /100
Industry
Banks #102
Measurement area Score Rank (0-400)

Strategy, governance and stewardship

10.0 /100 #197

Respecting climate and nature

0.0 /100 #253

Environmental footprints

25.0 /100 #81

Inclusive finance

4.2 /100 #171

Responsible business conduct

23.5 /100 #159

Leading practices

The financial institution specifies that itdoes not make political contributions and discloses its lobbying expenditures. It assigns decision-making and oversight responsibility for its sustainability strategy to the highest governance body. Moreover, the financial institution monitors its scope 1-3 emissions and discloses its operational details by country.

Risks and opportunities

The financial institution has a publicly available policy statement committing to respect specific workers’ rights and expects its suppliers to do the same, with an opportunity to reference all ILO fundamental rights at work. It can disclose how it determines a living wage in its operating regions. While identifying material sustainability impacts, further detail on the process and criteria for prioritisation is needed.

Recommendations include linking senior executive remuneration to sustainability targets, disclosing the breakdown of clients by income group, and outlining processes to avoid divestment from low-income countries due to sustainability strategies. Additionally, it should disclose that its risk assessment includes ILO fundamental rights risks and that it has a process for mitigating identified risks. The institution is also advised to identify social risks related to the net zero transition and provide an example of actions taken regarding salient human rights issues from assessment processes in the last three years.

Disclaimer

This scorecard refers to information in English which was publicly available by July 15 2024. AuM and Total assets are stated in USD for comparability and have been calculated based on reported local currency values multiplied by applicable IMF currency converter values.

See results for

  1. 2022

More about the company

Headquarters
United States
Ownership structure
Publicly listed
Results 2024
Total assets: USD 478.5 billion;
Number of employees
51987
Website
https://www.capitalone.com

This financial institution is part of the SDG2000, the 2,000 most influential companies

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