Software and IT services companies have some growing up to do

Software and IT service companies are lagging with an average score of only 0.53 out of 2 (27%) compared to 0.82 (41%) for hardware companies and 0.85 (43%) for telecommunications providers. Many software and IT service companies, especially the platform giants, are the youngest in the sector, having only been founded since the commercialisation of the internet. To mature into responsible corporate citizens they need to learn from digital inclusion best practices of other industries in the digital sector.