Social transformation critical to achieving digital transformation

The WBA core social indicators have been integrated into this year's Digital Inclusion Benchmark. Good social performance is essential for achieving digital transformation. The top three companies on the benchmark are also the top three in social transformation. In this sector that is largely unregulated, high-level commitments to human rights, decent work and acting ethically are often all there is to hold companies accountable. A number of challenges for the tech sector–child digital rights, ethical Artificial Intelligence (AI) and data privacy–are at core human rights issues. Encouraging companies to commit to human rights and assess their digital risks could have a significant impact on ameliorating some of the tech industries biggest problems.