Best practice means staying ahead of the regulatory curve

Leading companies are those that are adopting a principled and harmonized approach towards issues such as privacy rights, cybersecurity, child online protection, among many others. The 2020 Digital Inclusion Benchmarks results provide the starting point from which the digital sector can show improvements in the coming year and demonstrate their willingness and effort to self-regulate as responsible corporate citizens. Lack of tangible progress should require governments to step in with regulation and enforcement to ensure a safe and trustworthy digital system that leaves no one behind.