Infosys

Infosys’s commitment to accessibility is evident in its disclosure of the number of employees with disabilities in the company and how it is making its workplaces inclusive for them. Its product Infosys Accessibility Testing Tool conducts a Web Accessibility Assessment and provides detailed recommendations on how to make websites more accessible. The company discloses how the economic value it generates is distributed among its stakeholders.

Infosys has several initiatives to teach basic, intermediate, and technical skills. Programmes like Infosys Springboard and Reskill and Restart both train the unemployed in digital skills to help them secure a job. The InfyTQ programme provides technical skills to engineering students across India to help them secure a job with IT companies.

Infosys follow industry norms in disclosing senior–level oversight for cybersecurity and an international certification for its information security management system. The company also reports the number of data breaches.

Infosys supports the tech start-up ecosystem through its Innovation Fund. The company’s Innovation Network helps start-ups scale in areas like data privacy, cybersecurity and more. The company supports the SDGs and contributes to research on sustainability issues.

Infosys has an opportunity to contribute to initiatives aimed at ensuring accessible digital technologies and digital opportunities for women and girls. It should also disclose taxes paid and employment in its significant operational markets.

Infosys has an opportunity to report on participation metrics and the impact of its skills programmes.

The company could follow best practice and disclose its information security management certificate and report requests by law enforcement in a transparency report. As a digital company, it should make a high-level commitment to online child protection.

The company has an opportunity to support start-ups founded by persons from underrepresented groups. Infosys should also report how many women it employs in technical roles and how it considers ethics in its research and development activities.

Infosys commits to respect human rights and has a publicly available statement of policy that expects its business relationships to commit to respecting the ILO core labour rights. However, for its own operations the company does not commit to respecting all the labour fundamentals outlined by the ILO core labour rights, including freedom of association. While the company discloses some human rights risks, it does not disclose its process for identifying, assessing and acting on these human rights risks. However, Infosys does state that engages with stakeholders on human rights issues, and has a grievance mechanism that is accessible to workers and external stakeholders to raise human rights concerns and complaints.

Infosys publicly commits to respecting the health and safety of workers, and places health and safety expectations on its business relationships and monitors their performance. While the company discloses the proportion of its workforce covered by collective bargaining agreements, it lacks disclosure in relation to living wages and working hours; for example, it does not state that workers are not required to work more than 48 regular hours, or 60 hours including overtime, in a week. In relation to workforce diversity, the company provides a breakdown of employees in different employee categories by gender, and reveals that at least 30% of its board are women, but does not disclose against any other indicators of diversity per employee category.

Infosys has a Group Tax Strategy which was approved by the board in 2021, however it is unclear if the board oversee the implementation of this tax strategy. Furthermore, the company does not disclose income tax payments for all of its tax jurisdictions. The company does, however, have a policy prohibiting bribery and corruption and includes anti-bribery and anti-corruption clauses in its contracts with business relationships. Furthermore, the company takes steps to identify and address bribery and corruption and has a grievance mechanism for stakeholders to raise concerns and complaints. In relation to lobbying and political engagement, Infosys discloses its overarching approach in in a public policy document, but does not state that it does not make political contributions.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.