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Falabella

Falabella is a multinational department store chain headquartered in Chile. It is the largest South American department store company, retailing clothing, accessories, and products for home, electronics, and beauty products. In 2022, the company reported USD 14 billion in revenue and had over 90,000 employees.

Summary

Falabella ranks 65th overall and 29th in the Apparel sector. It has an opportunity to improve on human rights practices, where it ranks 102nd.

Falabella has established a general policy commitment to human rights and the ILO core principles and expects its suppliers to make the same commitments. It has allocated senior level responsibility for human rights management, and is one of the 14 apparel companies that have integrated human rights into their enterprise risk management system and provided a concrete example of how this works in practice.

The company has an opportunity to disclose how it monitors compliance with its human rights policies and how it works with suppliers to meet their human rights obligations. It could also demonstrate how board accountability and due diligence are applied at the group level rather than for company subsidiaries.

Ranking position: #65 /110
Total score: 14.8 /100

Measurement theme	Score	Rank (0-110)
Governance and policy commitments	#1 2.0 /10	#59
Embedding respect and human rights due diligence	#1 3.2 /25	#65
Remedies and grievance mechanisms	#1 6.0 /20	#30
Performance: Practices	#1 0.7 /25	#102
Performance: Responses	#1 3.0 /20	#56

Sector
Apparel	#29

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2022

This company is part of the SDG2000, the 2,000 most influential companies

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