Remedies and grievance mechanisms

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Total ranking Governance and policy commitments Embedding respect and human rights due diligence Remedies and grievance mechanisms Performance: Practices Performance: Responses Transparency

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This measurement theme focuses on the extent to which a company provides remedy in addressing actual adverse impacts on human rights. It covers a company’s approach to providing or cooperating in remediation when human rights harms – actual human rights impacts – have occurred.

Ranking overview

Ranking table

 Total score out of 100 Governance and policy commitments out of 10 Embedding respect and human rights due diligence out of 25 Remedies and grievance mechanisms out of 15 Performance: Practices out of 20 Performance: Responses out of 20 Transparency out of 10
Ford
Total score 41.5 /100
Governance and policy commitments 4.7 /10
Embedding respect and human rights due diligence 15.0 /25
Remedies and grievance mechanisms 4.6 /15
Performance: Practices 4.9 /20
Performance: Responses 7.5 /20
Transparency 4.9 /10
Governance and policy commitments 4.7 /10
Embedding respect and human rights due diligence 15.0 /25
Remedies and grievance mechanisms 4.6 /15
Performance: Practices 4.9 /20
Performance: Responses 7.5 /20
Transparency 4.9 /10
Volkswagen
Total score 23.0 /100
Governance and policy commitments 1.5 /10
Embedding respect and human rights due diligence 5.9 /25
Remedies and grievance mechanisms 3.8 /15
Performance: Practices 3.5 /20
Performance: Responses 4.4 /20
Transparency 3.6 /10
Governance and policy commitments 1.5 /10
Embedding respect and human rights due diligence 5.9 /25
Remedies and grievance mechanisms 3.8 /15
Performance: Practices 3.5 /20
Performance: Responses 4.4 /20
Transparency 3.6 /10
General Motors Corporation (GM)
Total score 21.1 /100
Governance and policy commitments 1.8 /10
Embedding respect and human rights due diligence 1.4 /25
Remedies and grievance mechanisms 3.8 /15
Performance: Practices 5.3 /20
Performance: Responses 5.0 /20
Transparency 3.9 /10
Governance and policy commitments 1.8 /10
Embedding respect and human rights due diligence 1.4 /25
Remedies and grievance mechanisms 3.8 /15
Performance: Practices 5.3 /20
Performance: Responses 5.0 /20
Transparency 3.9 /10
Geely
Total score 8.7 /100
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 3.3 /15
Performance: Practices 1.1 /20
Performance: Responses 1.7 /20
Transparency 2.5 /10
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 3.3 /15
Performance: Practices 1.1 /20
Performance: Responses 1.7 /20
Transparency 2.5 /10
Daimler
Total score 32.4 /100
Governance and policy commitments 4.7 /10
Embedding respect and human rights due diligence 11.6 /25
Remedies and grievance mechanisms 2.9 /15
Performance: Practices 2.0 /20
Performance: Responses 7.5 /20
Transparency 3.9 /10
Governance and policy commitments 4.7 /10
Embedding respect and human rights due diligence 11.6 /25
Remedies and grievance mechanisms 2.9 /15
Performance: Practices 2.0 /20
Performance: Responses 7.5 /20
Transparency 3.9 /10
Tata Motors
Total score 11.7 /100
Governance and policy commitments 1.8 /10
Embedding respect and human rights due diligence 0.5 /25
Remedies and grievance mechanisms 2.5 /15
Performance: Practices 1.6 /20
Performance: Responses 2.3 /20
Transparency 3.0 /10
Governance and policy commitments 1.8 /10
Embedding respect and human rights due diligence 0.5 /25
Remedies and grievance mechanisms 2.5 /15
Performance: Practices 1.6 /20
Performance: Responses 2.3 /20
Transparency 3.0 /10
Hyundai Motor Company
Total score 10.5 /100
Governance and policy commitments 1.3 /10
Embedding respect and human rights due diligence 0.2 /25
Remedies and grievance mechanisms 2.5 /15
Performance: Practices 1.1 /20
Performance: Responses 2.5 /20
Transparency 2.9 /10
Governance and policy commitments 1.3 /10
Embedding respect and human rights due diligence 0.2 /25
Remedies and grievance mechanisms 2.5 /15
Performance: Practices 1.1 /20
Performance: Responses 2.5 /20
Transparency 2.9 /10
Mazda Motor Corporation
Total score 14.0 /100
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 3.4 /25
Remedies and grievance mechanisms 2.1 /15
Performance: Practices 1.4 /20
Performance: Responses 2.8 /20
Transparency 3.1 /10
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 3.4 /25
Remedies and grievance mechanisms 2.1 /15
Performance: Practices 1.4 /20
Performance: Responses 2.8 /20
Transparency 3.1 /10
Subaru
Total score 10.1 /100
Governance and policy commitments 1.1 /10
Embedding respect and human rights due diligence 1.1 /25
Remedies and grievance mechanisms 2.1 /15
Performance: Practices 0.9 /20
Performance: Responses 2.0 /20
Transparency 2.9 /10
Governance and policy commitments 1.1 /10
Embedding respect and human rights due diligence 1.1 /25
Remedies and grievance mechanisms 2.1 /15
Performance: Practices 0.9 /20
Performance: Responses 2.0 /20
Transparency 2.9 /10
Kia Motors Corporation
Total score 10.5 /100
Governance and policy commitments 1.7 /10
Embedding respect and human rights due diligence 0.7 /25
Remedies and grievance mechanisms 2.1 /15
Performance: Practices 1.1 /20
Performance: Responses 2.1 /20
Transparency 2.9 /10
Governance and policy commitments 1.7 /10
Embedding respect and human rights due diligence 0.7 /25
Remedies and grievance mechanisms 2.1 /15
Performance: Practices 1.1 /20
Performance: Responses 2.1 /20
Transparency 2.9 /10
Fiat Chrysler Automobiles
Total score 24.1 /100
Governance and policy commitments 3.5 /10
Embedding respect and human rights due diligence 7.0 /25
Remedies and grievance mechanisms 1.7 /15
Performance: Practices 2.1 /20
Performance: Responses 6.3 /20
Transparency 3.5 /10
Governance and policy commitments 3.5 /10
Embedding respect and human rights due diligence 7.0 /25
Remedies and grievance mechanisms 1.7 /15
Performance: Practices 2.1 /20
Performance: Responses 6.3 /20
Transparency 3.5 /10
BMW
Total score 23.0 /100
Governance and policy commitments 3.4 /10
Embedding respect and human rights due diligence 4.3 /25
Remedies and grievance mechanisms 1.7 /15
Performance: Practices 3.6 /20
Performance: Responses 6.7 /20
Transparency 3.5 /10
Governance and policy commitments 3.4 /10
Embedding respect and human rights due diligence 4.3 /25
Remedies and grievance mechanisms 1.7 /15
Performance: Practices 3.6 /20
Performance: Responses 6.7 /20
Transparency 3.5 /10
Groupe PSA
Total score 33.0 /100
Governance and policy commitments 3.5 /10
Embedding respect and human rights due diligence 14.0 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 2.9 /20
Performance: Responses 7.5 /20
Transparency 3.9 /10
Governance and policy commitments 3.5 /10
Embedding respect and human rights due diligence 14.0 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 2.9 /20
Performance: Responses 7.5 /20
Transparency 3.9 /10
Renault
Total score 18.1 /100
Governance and policy commitments 2.6 /10
Embedding respect and human rights due diligence 10.0 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.7 /20
Performance: Responses 2.5 /20
Transparency 1.1 /10
Governance and policy commitments 2.6 /10
Embedding respect and human rights due diligence 10.0 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.7 /20
Performance: Responses 2.5 /20
Transparency 1.1 /10
Toyota Motor Corporation
Total score 11.6 /100
Governance and policy commitments 1.8 /10
Embedding respect and human rights due diligence 4.4 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 1.1 /20
Performance: Responses 0.0 /20
Transparency 3.0 /10
Governance and policy commitments 1.8 /10
Embedding respect and human rights due diligence 4.4 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 1.1 /20
Performance: Responses 0.0 /20
Transparency 3.0 /10
Nissan Motor Company
Total score 8.3 /100
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 2.5 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.4 /20
Performance: Responses 0.0 /20
Transparency 2.8 /10
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 2.5 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.4 /20
Performance: Responses 0.0 /20
Transparency 2.8 /10
Honda Motor Company
Total score 14.2 /100
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 2.0 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 2.0 /20
Performance: Responses 4.4 /20
Transparency 3.1 /10
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 2.0 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 2.0 /20
Performance: Responses 4.4 /20
Transparency 3.1 /10
Mahindra and Mahindra
Total score 6.7 /100
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 1.4 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.7 /20
Performance: Responses 1.3 /20
Transparency 0.7 /10
Governance and policy commitments 1.4 /10
Embedding respect and human rights due diligence 1.4 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.7 /20
Performance: Responses 1.3 /20
Transparency 0.7 /10
Mitsubishi Motors Corporation
Total score 8.9 /100
Governance and policy commitments 1.9 /10
Embedding respect and human rights due diligence 0.7 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.7 /20
Performance: Responses 1.8 /20
Transparency 2.7 /10
Governance and policy commitments 1.9 /10
Embedding respect and human rights due diligence 0.7 /25
Remedies and grievance mechanisms 1.3 /15
Performance: Practices 0.7 /20
Performance: Responses 1.8 /20
Transparency 2.7 /10
Tesla
Total score 6.3 /100
Governance and policy commitments 0.5 /10
Embedding respect and human rights due diligence 0.9 /25
Remedies and grievance mechanisms 0.8 /15
Performance: Practices 2.5 /20
Performance: Responses 0.6 /20
Transparency 0.9 /10
Governance and policy commitments 0.5 /10
Embedding respect and human rights due diligence 0.9 /25
Remedies and grievance mechanisms 0.8 /15
Performance: Practices 2.5 /20
Performance: Responses 0.6 /20
Transparency 0.9 /10
Suzuki Motor Corporation
Total score 5.9 /100
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.8 /15
Performance: Practices 0.2 /20
Performance: Responses 2.5 /20
Transparency 2.2 /10
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.8 /15
Performance: Practices 0.2 /20
Performance: Responses 2.5 /20
Transparency 2.2 /10
BYD
Total score 2.7 /100
Governance and policy commitments 0.3 /10
Embedding respect and human rights due diligence 0.9 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 1.3 /20
Transparency 0.2 /10
Governance and policy commitments 0.3 /10
Embedding respect and human rights due diligence 0.9 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 1.3 /20
Transparency 0.2 /10
Dongfeng Motor Group
Total score 3.1 /100
Governance and policy commitments 1.3 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.9 /20
Performance: Responses 0.6 /20
Transparency 0.3 /10
Governance and policy commitments 1.3 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.9 /20
Performance: Responses 0.6 /20
Transparency 0.3 /10
BAIC Motor
Total score 4.5 /100
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 1.1 /20
Performance: Responses 0.9 /20
Transparency 2.3 /10
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 1.1 /20
Performance: Responses 0.9 /20
Transparency 2.3 /10
Guangzhou Automobile Group
Total score 3.1 /100
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.2 /20
Performance: Responses 0.6 /20
Transparency 2.1 /10
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.2 /20
Performance: Responses 0.6 /20
Transparency 2.1 /10
Great Wall Motor Company
Total score 0.3 /100
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.1 /20
Transparency 0.1 /10
Governance and policy commitments 0.2 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.1 /20
Transparency 0.1 /10
Anhui Jianghuai Automobile Group
Total score 2.5 /100
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.5 /20
Transparency 2.0 /10
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.5 /20
Transparency 2.0 /10
SAIC Motor
Total score 0.2 /100
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.1 /20
Performance: Responses 0.0 /20
Transparency 0.1 /10
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.1 /20
Performance: Responses 0.0 /20
Transparency 0.1 /10
Chongqing Changan Automobile Company
Total score 0.0 /100
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.0 /20
Transparency 0.0 /10
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.0 /20
Transparency 0.0 /10
FAW Car Company
Total score 0.0 /100
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.0 /20
Transparency 0.0 /10
Governance and policy commitments 0.0 /10
Embedding respect and human rights due diligence 0.0 /25
Remedies and grievance mechanisms 0.0 /15
Performance: Practices 0.0 /20
Performance: Responses 0.0 /20
Transparency 0.0 /10