2020 Digital Inclusion Benchmark

We are pleased to announce that today we launched the results of our first ever Digital Inclusion Benchmark. This benchmark ranks 100 of the world’s most influential technology companies on four areas of digital inclusion:

• Enhancing universal access to digital technologies.
• Improving all levels of digital skills.
• Fostering trustworthy use by mitigating risks and harms.
• Innovating openly, inclusively, and ethically.

The global pandemic has highlighted the urgency of digital inclusion, as we increasingly rely on digital technologies to stay connected, purchase daily necessities, and access healthcare and education.

However, this accelerated digitalisation is accompanied by widening digital divides that lock billions of people out of the digital economy. Furthermore, trust in technology is fraying as citizens and governments wake up to the risks and harms of its unexamined and unrestrained applications.

See findings