2021 Digital Inclusion Benchmark Scoring Guidelines
The World Benchmarking Alliance (WBA) Digital Inclusion Benchmark (DIB) consists of 16 indicators equally divided into four measurement areas: access, skills, use and innovation. More details can be found in the methodology report. This document describes how the indicators and measurement areas are scored to result in an overall benchmark score. Scoring guidelines are for the 2021 DIB and data refers to activities in the 2020 fiscal year. Companies whose fiscal year ends before June 2021 should base evidence on reports or activities taking place during the fiscal year ending in 2021; all others should base evidence for the year of their reporting period ending in 2020.