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ComfortDelGro Corporation is a publicly listed company headquartered in Singapore. The company operates in seven countries with a global fleet of 40,000 vehicles. It is mainly a public transport provider, but it also operates car rentals, driving centres, taxis, vehicle engineering and non-emergency patient transport services.
Summary
ComfortDelGro reports transparently on numerous sustainability topics. However, there is clear potential for the company to strengthen its performance in many areas. The company demonstrates that its board of directors have expertise in sustainability issues. Moreover, ComfortDelGro has also developed a robust business continuity plan for disaster response and recovery.
ComfortDelGro’s environmental reporting shows several gaps. The company should regularly report on air quality parameters and demonstrate decreases in air pollution over consecutive years. While the company aims to replace its internal combustion engine (ICE) vehicles with electric, hybrid and hydrogen alternatives, no disclosure was found of the tools or processes it uses to manage and reduce air pollutants. Similarly, while the company complies with environmental laws regarding water quality, it lacks specific time-bound targets or regular reporting on water quality improvements.
ComfortDelGro has a public commitment prohibiting discrimination, but the company is recommended to also specifically commit to preventing discrimination against all users of its services. Further, the company aligns with the UN Sustainable Development Goal (SDG) target to provide affordable transport systems by 2030. However, to strengthen the credibility of this ambition, it should disclose how it measures or improves the affordability of its transport services.
Ranking position
#51
/300
Total score
22.2
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
16.7
/100
Rank (0-300)
#55
Measurement area
Inclusive Cities
Score
# 1
30.0
/100
Rank (0-300)
#64
Measurement area
Healthy Cities
Score
# 1
13.1
/100
Rank (0-300)
#50
Measurement area
Climate Proof & Resilient Cities
Score
# 1
31.7
/100
Rank (0-300)
#12
Measurement area
Core Social Indicators
Score
# 1
19.4
/100
Rank (0-300)
#104
Industries
Industries
Transport
#3
More about the company
Headquarters
Singapore
Ownership structure
Public
Revenue
USD 2,740 billion (2022)
Number of employees
22972 (2022)
Website
https://www.comfortdelgro.com
63716
