Central Retail

No leading practices were identified for the company in the governance and strategy measurement area.

No leading practices were identified for the company in the environment measurement area.

No leading practices were identified for the company in the nutrition measurement area.

No leading practices were identified for the company in the social inclusion measurement area.

Sustainable development strategy
In its 2020 Sustainability Report the company discloses that it undertook a materiality process in order to identify and prioritise sustainability topics but it is unclear if the results of this process have been integrated into strategy.

Governance and accountability for sustainable development
The company assigns responsibility and accountability for its sustainable development strategy to its highest governance body. The company discloses that the strategic focus of the Sustainability Committee, who are responsible for setting sustainability policy and sustainability reporting, is set by the Board of Directors. The company has an opportunity to improve its performance by linking board-level remuneration to the achievement of sustainability objectives.

Stakeholder engagement
While the company has conducted stakeholder engagement activities and discloses an overview of the issues raised via these activities, it has an opportunity to disclose how it identifies its most relevant stakeholders, along with information on how the outcomes of the engagement process are integrated into the company’s sustainable development strategy.

Scope 1, 2 and 3 greenhouse gas emissions
While the company discloses quantitative evidence to demonstrate that it is reducing its scope 1 and 2 greenhouse gas (GHG) emissions, it does not disclose quantitative evidence to demonstrate that it is reducing its scope 3 GHG emissions. The company has an opportunity to strengthen its commitment by setting targets to reduce scope 1, 2 and 3 emissions in line with a 1.5-degree scenario.

Protection of terrestrial natural ecosystems
While the company has commitments to deforestation and conversion-free (DCF) supply chains, it has an opportunity to strengthen its commitment by setting targets for achieving DCF supply chains for its relevant high-risk commodities.

Sustainable fishing and aquaculture
The company does not disclose that it undertakes sustainable sourcing of seafood and aquaculture feed ingredients.

Food loss and waste
While the company is addressing food loss and waste in its own operations through its ‘Journey to Zero’ initiative, it has an opportunity to set time-bound targets to reduce food loss and waste across its own operations and supply chain and report against them.

Plastic use and packaging waste
While the company discloses that it is reducing its plastic use and transitioning to sustainable forms of packaging, it has an opportunity to strengthen its commitment by setting targets to reduce plastic use and transition to more sustainable forms of packaging and reporting against these targets.

Animal welfare
The company does not disclose that it is addressing key animal and aquatic welfare issues for its relevant key species in its supply chain. It has an opportunity to disclose a commitment that addresses key issues for animal and aquatic welfare across its relevant species, geographies and products.

Availability of healthy foods
The company does not provide evidence of improving the nutritional quality of its products and of proportionally increasing the sales of healthy and nutritious foods.

Accessibility and affordability of healthy foods
The company does not disclose a commitment and activities to improve the accessibility and affordability of healthy foods for vulnerable groups.

Clear and transparent labelling
The company does not disclose that it provides nutritional information through clear, transparent and accurate labelling.

Responsible marketing
The company does not disclose a responsible marketing policy, nor guidelines specific to marketing to children.

Workforce nutrition
The company does not disclose sufficient evidence of having any workforce nutrition programmes.

Food safety
While the company discloses evidence that some of its operations are certified to a Global Food Safety Initiative recognised food safety scheme, it does not demonstrate that all its own operations are certified to a GFSI-recognised food safety scheme.

Child and forced labour
The company does not disclose a commitment to prohibit child or forced labour in its operations and supply chain.

Living wage
The company does not disclose that it pays its workers a living wage or requires its suppliers to do the same. Neither has it set targets to do so in the future.

Health and safety of vulnerable groups
The company does not disclose that it specifically recognises the health and safety risks to vulnerable groups, such as migrant and temporary labourers, women and young farmers.

Farmer and fisher productivity and resilience
The company has a commitment to support the resilience and productivity of farmers, through activities such as providing access to markets through the OCOP Product Week in Vietnam. The company has an opportunity to improve its performance by quantitatively disclosing the impact of its support activities.

Land rights
The company does not commit to recognising and respecting the legitimate tenure rights related to the ownership and use of land of local communities.

Central Retail has a commitment to respect human rights, but does not disclose a due diligence process to identify, assess and take action to address human rights risks. Moreover while the company does provide a grievance mechanism for stakeholders whose human rights have been affected, the company does not disclose that it engages with affected stakeholders.

Central Retail has a commitment to respect the health and safety of workers and discloses the main types of work related injuries, but lacks disclosure on the rate of recordable and high consequence work related injuries. In addition the company does not disclosure on regulating working hours or collective bargaining. The company states that it provides ‘fair compensation’ but does not disclose whether ‘fair compensation’ equates to paying a living wage. Central Retail discloses limited information on the topic of workforce diversity, though the organisation is committed to gender equality and women’s empowerment having been a member of WEP since 2011.

Central Retail has committed to protecting personal data and has a privacy statement on the use of personal data. The company has a publicly available policy statement prohibiting bribery and corruption and discloses the processes to identify bribery and corruption. In addition the company states that it does not make political contributions, however it does not disclose a policy which escribes its approach to lobbying and political engagement. Finally while Central Retail discloses some tax information, it lacks disclosure on corporate income tax payments for all tax its jurisdictions.