SAP was founded in 1972 in Germany and currently has offices in 130 countries. Originally known for enterprise resource planning software, the company is now a leader in end-to-end enterprise application software. It has more than 200 million users worldwide and 440,000 individual business customers.
SAP supports Kode with Klossy, a free coding camp that teaches girls across the US how to code. The company also commits to integrating accessible design principles and has product features such as screen readers and screen magnifiers for users with visual impairments. Furthermore, the company discloses employment figures for its significant subsidiaries.
SAP works with non-profit organisations teaching digital literacy to children in India. It partners with UNESCO on Africa Code Week, and also hosts a Latin Code Week in Latin America. The company also partners with UNICEF on a programme for developing digital workforce skills.
SAP discloses how responsibility for cybersecurity is managed at a senior level in the company, as well as how information security is monitored. The company also follows best practice by disclosing a copy of its information security management certificate.
SAP supports open innovation by participating in standards organisations and sharing source code. The company assists the tech innovation ecosystem through its venture capital fund and its network of start-up accelerators SAP.iO Foundries, spread across several cities throughout the world. It also has a venture capital initiative to support start-ups from underrepresented groups. Furthermore, SAP has an AI Ethics Committee and has developed principles outlining its approach to AI, which include human rights considerations.
SAP can support more programmes to expand access to digital technologies. It also has an opportunity to disclose the number of its employees with disabilities and the steps it takes to create an inclusive workplace for them. SAP should also indicate how the economic value it generates is distributed among its stakeholders, as well as income taxes paid in its main markets.
SAP has several technical skills development programmes aimed at current or prospective employees. However, there is no evidence that it has programmes to teach technical digital skills to people outside the company. SAP can expand support for technical skills development for the public. Additionally, it can carry out third-party impact assessments for its existing programmes in this area.
SAP commits to respecting human rights in a publicly available policy document. However, the company’s commitment to respect the ILO core labour rights can be stronger. For example, the company does not have a policy statement mentioning whether it requires its business relationships to respect workers’ right to freedom of association and collective bargaining. SAP has a grievance mechanism accessible to both workers and external stakeholders to raise human rights concerns and complaints. Additionally, it describes how it identifies salient human right risks in its own operations. However, it does not disclose a process to assess and take action on the salient human rights risks in its own operations and in its business relationships. The company describes the stakeholders it engages with on human rights in general. But it does not specify whether it engages with stakeholders whose human rights could be affected by its activities, nor does it provide specific examples of stakeholder engagement.
SAP publicly commits to respecting the health and safety of workers and expects its business relationships to do the same. The company does not disclose a policy commitment stating that it does not require workers to work more than regular and overtime hours. Furthermore, SAP provides no relevant evidence in relation to paying its workers a living wage. The company mentions that a percentage of its workers are members of a trade union, but it is not clear if the same percentage of workers are covered by collective bargaining agreements. SAP has, however, publicly committed to women’s empowerment, and it has a time-bound target on women’s representation at the management level in the company. It also has more than 30% women on its board. In relation to workforce diversity, the company provides a breakdown of employees in different employee categories by gender. However, it does not disclose information against any other indicators of diversity per employee category.
SAP has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in contracts with its business relationships. Furthermore, the company takes steps to identify and address bribery and corruption and has a grievance mechanism for stakeholders to raise concerns and complaints on the topic. The company also has a global tax strategy. The company discloses the income taxes it pays in two categories: German and foreign taxes. However, it does not disclose income tax payments in its individual tax jurisdictions. SAP discloses its approach to lobbying and political engagement and states that it does not make political contributions.