Jumia

No evidence could be found of leading practices in this area.

No evidence could be found of leading practices in this area.

No evidence could be found of leading practices in this area.

Jumia discloses that it has one research and development (R&D) centre outside of Nigeria, based in Porto, Portugal.

Limited evidence has been found on Jumia’s support for making digital technologies widely available, affordable and accessible. It has an opportunity to disclose how the economic value it creates is distributed among stakeholders in the markets it operates in.

The company has an opportunity to support digital skills development and school connectivity among vulnerable and under-represented groups.

Jumia could disclose information about its senior-level oversight and accountability for cybersecurity. The company could also be more transparent about how it monitors and remedies cybersecurity incidents and how it supports the mitigation of digital risk for children.

The company has an opportunity to increase its support for open source and standards, the technology start-up ecosystem and inclusive and ethical research and development.

Jumia does not publicly commit to respect human rights, or the ILO core labour rights; however, it does expect its business relationships to commit to respect the ILO core labour rights. The company does not disclose a process to identify, assess, and take action on salient human rights risks its own operations and business relationships. Moreover, the company does not engage with stakeholders whose human rights have been potentially or actually impacted by its operations. Jumia does have a grievance mechanism for workers to raise human rights complaints and concerns. However, it is unclear if complainants can choose to identify themselves or remain anonymous.

Jumia places health and safety expectations on its business relationships, but does not commit to respect the health and safety of its own workers. Furthermore, the company does not specify that workers are not required to work more than 60 hours a week including overtime, and provides no relevant evidence in relation to paying its workers a living wage. Jumia does not provide a breakdown of diversity within each employee category, and does not commit to gender equality and women’s empowerment, but does disclose a target to increase the proportion of women on the board to 37.5% by 2023.

Jumia does not disclose any relevant information in relation to tax, such as a global tax strategy or income tax payments for all of the company’s tax jurisdictions. Furthermore, the company does not disclose its approach to lobbying and political engagement; specifically the company does not state that it does not make political contributions and does not disclose its lobbying expenditures. While Jumia expects suppliers to have a zero tolerance policy for bribery and corruption, it does not include anti-bribery and anti-corruption clauses in its contracts with suppliers, nor does it have a public policy statement prohibiting bribery and corruption.

The below datasheet disaggregates scores within the three core social measurement areas and by specific indicators.