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Marks & Spencer

M&S is a leading British retailer of food, clothing, beauty and homeware, with its headquarters in London. The company was founded in 1884 and currently has 959 stores across the UK. In 2022, it employed around 65,000 people across its stores, support centres, logistics operations and international teams, and reported over USD 14 billion in revenue.

Summary

Marks & Spencer ranks 18th overall and 5th in the Apparel sector. Its best performance is on remedies and grievance mechanisms. It has an opportunity to improve its disclosure on human rights practices.

M&S is one of the six companies that disclose how they reviews their business model and strategy for inherent human rights risks. It also discloses the changes made to its human rights management system following adverse human rights impacts to prevent similar occurrences in the future.

The company has an opportunity to disclose how rightsholders are involved in its due diligence process as well as in the design and improvement of its grievance mechanism. It could also disclose the purchasing practices it adopts to avoid undermining its human rights commitments.

Ranking position: #18 /110
Total score: 36.6 /100

Measurement theme	Score	Rank (0-110)
Governance and policy commitments	#1 4.5 /10	#15
Embedding respect and human rights due diligence	#1 11.2 /25	#22
Remedies and grievance mechanisms	#1 9.5 /20	#8
Performance: Practices	#1 6.9 /25	#33
Performance: Responses	#1 4.5 /20	#30

Sector
Apparel	#5

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2020
2022

This company is part of the SDG2000, the 2,000 most influential companies

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