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Industria de Diseño Textil (Inditex)

Industria de Diseño Textil, known as Inditex, is a multinational clothing group founded in 1985 and headquartered in A Coruña, Spain. It is the biggest fashion group in the world, with a presence spanning five continents and 6,477 stores. Its brand portfolio includes Pull and Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara, its flagship brand. Inditex made EUR 32.9 billion in revenue in 2022 and employed 165,000 people.

Summary

Inditex ranks 8th overall and 3rd in the Apparel sector. Its best performance is on governance and policy commitments and embedding respect and human rights due diligence.

Inditex is the only company in this year’s benchmark to disclose the actions it takes as a result of a board level review of its business strategy for inherent human rights risks. It is one of five companies who disclose how the views and experiences of affected stakeholders have influenced the company’s human rights approach, and one of just three companies who describe how rightsholders are involved in evaluating the effectiveness of actions taken to mitigate human rights risks.

The company has an opportunity to disclose the process and outcomes of its grievance mechanism, including the timeframe for addressing complaints, how complaints are escalated and dealt with, and how it evaluates the effectiveness of its grievance mechanism.

Ranking position: #8 /110
Total score: 42.2 /100

Measurement theme	Score	Rank (0-110)
Governance and policy commitments	#1 5.3 /10	#5
Embedding respect and human rights due diligence	#1 16.2 /25	#6
Remedies and grievance mechanisms	#1 7.0 /20	#22
Performance: Practices	#1 10.4 /25	#12
Performance: Responses	#1 3.3 /20	#53

Sector
Apparel	#3

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2020

This company is part of the SDG2000, the 2,000 most influential companies

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