2021 Digital Inclusion Benchmark Insights Report

The 2021 Digital Inclusion Benchmark features the performance of 150 keystone digital companies, released in December 2021. Our Insights Report provides more insights, facts and figures of our research.

This report also includes an analysis of the Core Social Indicators results for digital companies. The context of digital companies presents notable implications for a social transformation. These include human rights risks from online content; decent work implications when platform companies use contractors rather than own employees; ethical implications of personal data practices; tax avoidance possibilities that digital companies can exploit if they operate virtually; and the significant lobbying influence that some large digital companies exercise.

In addition, the report features an annex with key indicators presented at the company level.