Ola is a ride-hailing app that was founded in India in 2010. The company offers ride-hailing services over its platform, providing close to 1 billion rides every year. It currently operates in more than 250 cities across India, Australia, New Zealand and the United Kingdom.
No evidence was found of Ola’s activities to make digital technologies widely available, affordable and accessible. The company could more clearly demonstrate how it contributes to universal and affordable access to digital technologies, and supports digital inclusivity for women, girls and people with disabilities. It could also demonstrate how it generates direct and indirect economic value in its markets.
No evidence could be found of Ola’s activities to support the development of basic, intermediate and technical digital skills and school connectivity. The company has an opportunity to support digital skills and school connectivity
While the company supports sustainable development research through the Ola Mobility Institute, little evidence could be found of the company’s activities relating to open, inclusive and ethical innovation. It has an opportunity to report on initiatives in this area.
Core social indicators
The core social indicators assess societal expectations of business conduct that companies should meet if they aspire to be part of a system transformation that leaves no one behind.
No policies or commitments related to respect for human rights were found in the public domain. There is no public evidence of Ola committing to respect the ILO fundamental labour rights, nor does the company disclose a process to identify, assess and mitigate the salient human rights risks associated with its own operations and business relationships.
No policies or commitments related to key ethical business topics – tax, bribery and corruption, and lobbying and political engagement – were found in the public domain. As such, Ola does not provide evidence of how it ensures ethical business conduct throughout its operations and in its relationships with business partners.