HP traces its history back to 1939, when Bill Hewlett and David Packard founded the company. It was incorporated in 1947 and became HP Inc. in 2015, following the separation of Hewlett Packard Enterprise. The company is a leading producer of personal computers and other devices such as imaging and printer products. Headquartered in the US, the company has operations in more than 60 countries.
HP supports affordable access to digital technologies by providing discounts on its products for students. Its charity arm HP Foundation partners with UN Women to provide digital training for women in Mexico. The company’s commitment to integrate accessible design principles is evident in the accessibility features of its products. It also conducts user testing with people who have disabilities and incorporates feedback from the global disability community. Additionally, it is a founding member of the International Association of Accessibility Professionals, which is part of the Global Initiative for Inclusive Information and Communication Technologies. HP also calculates its indirect economic impact through its supply chain.
HP supports various initiatives to provide all levels of digital skills trainings. In India, its World on Wheels mobile labs provide internet access, computers, printers and e-learning tools to spread digital literacy in villages. Through HP LIFE, it provides core business and IT skills training to small businesses in various countries. The HP Learning Studios provide educational technology to schools around the world. Further, the company tracks participation in its various programmes and has conducted a third-party assessment of its HP Learning Studios.
The company supports open innovation, including sharing source code and collaborating with universities. It also supports inclusive innovation by supporting IndieBio, an accelerator focused on start-ups with female representation. The company supports the Sustainable Development Goals (SDGs) and uses them as a framework to measure its progress and goals. It follows industry best practice by disclosing the number of its women employees working in technical roles.
HP has the opportunity to report the programme metrics, such as participation numbers, for its digital access programmes. It can also report on employment and income taxes paid in its main countries of operations.
While the company discloses participation metrics for all of its skills development programmes, it can strengthen its reporting by providing metrics on its financial contribution to the respective programmes and conduct third-party impact assessments for all of its programmes.
HP has the opportunity to improve its disclosure by reporting government requests for user information. While its products have child safety features, as a digital company, HP should consider making a high-level commitment to child online protection.
The company continues to have an opportunity to improve its support for open innovation by participating in the work of international standards organisations. In addition, it should disclose the ethical principles it follows for its R&D and AI activities.
Core social indicators
The core social indicators assess societal expectations of business conduct that companies should meet if they aspire to be part of a system transformation that leaves no one behind.
HP commits to respecting human rights and the ILO core labour rights. It also has a publicly available policy statement that expects its business relationships to commit to respecting the ILO core labour rights. Furthermore, HP identifies, assesses and takes action to address the salient human rights issues in its own operations and in its business relationships. The company also identifies and engages with stakeholders whose human rights have been or may be impacted by its operations. Nevertheless, it has an opportunity to improve its disclosure on stakeholder engagement by providing specific examples of how it carries out this engagement. HP has a grievance mechanism accessible to both workers and external stakeholders to raise human rights concerns and complaints.
HP publicly commits to respecting the health and safety of workers and places the same expectation on its business relationships. The company also discloses what proportion of its workforce is covered by collective bargaining agreements. HP does not disclose a policy commitment explicitly stating that it does not require workers to work more than 48 hours in a regular work week. It is also not explicit that it requires its business relationships to make this commitment. Furthermore, the company provides no relevant evidence in relation to paying its workers a living wage. HP commits to gender equality and women’s empowerment and provides information on its workforce diversity for two diversity indicators – age and gender – per employee category.
HP has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in contracts with its business relationships. Furthermore, the company takes steps to identify and address bribery and corruption and has a grievance mechanism for stakeholders to raise concerns and complaints on the topic. HP has a global tax strategy but does not disclose income tax payments in its individual tax jurisdictions. The company discloses its approach to lobbying and political engagement. However, it does not disclose its lobbying expenditures for its global operations.