About creating useful indicators for the Digital Inclusion Benchmark

As part of the development process of the Digital Inclusion Benchmark, WBA held a second consultation roundtable on November 6, 2019. This time the roundtable discussion took place in the San Francisco Bay Area, U.S.A. and WBA collaborated with the US-Asia Technology Management Center at Stanford University.

The roundtable is part of a series of global consultations with multiple stakeholders and was attended by representatives of the technology industry, civil society organisations, government organisations, academia and investment.

The consultation roundtable focused on drawing out multi-stakeholder perspectives on two questions:

• How can each of the proposed indicators be improved? What was useful and challenging for each indicator?
• How can the digital inclusion benchmark be made more useful to stakeholders, especially for companies that want to improve their digital inclusion performance?

The insights from the Stanford roundtable provided valuable input into the development process of the Digital Inclusion Benchmark.