Telecom Egypt was founded in 1854 with the first telegraph line connecting Cairo and Alexandria. The company was incorporated in 1998 and is the leading wired broadband operator in Egypt, with almost seven million subscribers in 2020. It also owns 45% of mobile network operator Vodafone Egypt.
The company supports technical skills development through its Training and Rehabilitation of Technical Employment programme, which provides training on key skills needed by the Egyptian communications market.
Telecom Egypt supports innovative and sustainable research through partnerships with Egyptian universities. Its Internet of Things (IoT) Challenge supports students and start-ups with innovative ideas. The company also supports Egyptian university students with projects that use technology for sustainable development.
Little evidence was found regarding Telecom Egypt’s activities to make digital technologies widely available, affordable and accessible. The company can more clearly show how it supports digital opportunities for women and girls, and how it makes digital products accessible for people with disabilities. Additionally, Telcom Egypt has an opportunity to disclose its indirect economic impact.
Telecom Egypt has an opportunity to broaden its support for digital skills development, especially basic and intermediate digital skills. It can also enhance efforts to promote school connectivity for vulnerable and underrepresented groups. The company should consider carrying out a third-party assessment of the impact of its existing programme for advancing technical digital skills. It can also report on its financial contribution to the programme.
No evidence was found regarding Telecom Egypt’s activities to make digital technologies safe and secure. The company can demonstrate how it assigns senior-level oversight of and accountability for cybersecurity, and how it monitors, remedies and reports on security incidents. It should also make a high-level commitment to child online protection and support initiatives that address the issue.
While Telecom Egypt supports innovative and sustainable research, little evidence was found of the company’s activities relating to open, inclusive and ethical innovation. The company has an opportunity to report on initiatives in this area. It can further enhance transparency by disclosing the number of its women employees working in technical roles, and how it applies ethical considerations in its research and development (R&D) activities.
Core social indicators
The core social indicators assess societal expectations of business conduct that companies should meet if they aspire to be part of a system transformation that leaves no one behind.
No policies or commitments by the company relating to respect for human rights were found in the public domain. There is no public evidence of Telecom Egypt committing to respect the ILO fundamental labour rights. Nor does the company disclose a process to identify, assess and mitigate the salient human rights risks associated with its own operations and with its business relationships.
Telecom Egypt publicly commits to gender equality and women’s empowerment. It also provides a breakdown of employees in different employee categories by gender, although the data it reports dates back to 2018. Beyond this focus on gender diversity, no further policies or commitments by the company relating to providing and promoting decent work were found in the public domain. As such, Telecom Egypt does not disclose that it provides secure, safe and healthy workplaces, where workers are fairly remunerated and have a meaningful say in decision making.
No policies or commitments by the company relating to key ethical business topics: tax, bribery and corruption, and lobbying and political engagement, were found in the public domain. As such, Telecom Egypt does not provide evidence of how it ensures ethical business conduct throughout its operations and in its relationships with business partners.