Acer is a hardware manufacturer headquartered in Taiwan. The company was founded in 1976, and its products are sold in 160 countries. Acer is known for its consumer products, including laptops, desktops and monitors, and has also expanded into the gaming market.
Acer partners with the Society to Create Awareness towards Life and Environment (SCALE) to provide computer labs in two regions in India for advancing inclusivity for women and girls. The company also commits to making technology accessible for users with disabilities, and it demonstrates this commitment by integrating accessibility features into its products. Acer also reports how the economic value it generates is distributed among stakeholders.
Through the Acer Digital Literacy Project, the company provides seminars to parents to develop their digital literacy skills, which in turn also helps their children develop digital literacy. The company has also donated laptops to schoolchildren from low-income families.
Acer has a high-level commitment to open source initiatives, supported by a range of open source projects, including a project to develop paperless tickets during the COVID-19 pandemic. Through the Acer Foundation, the company supports the tech innovation ecosystem with an entrepreneurship competition under the banner ‘IoT World, Smart Taiwan’. Acer has also contributed to a research project on COVID-19 pandemic control carried out by the Ministry of Science and Technology in Taiwan. Furthermore, the company uses the Sustainable Development Goals (SDGs) as a framework for its activities.
Acer has the opportunity to introduce more programmes to support universal and affordable access to digital technologies. In relation to its existing programme with SCALE, the company has an opportunity to provide metrics on its financial and in-kind contribution to the programme and the number of people who have benefitted. The company can also report the number of its employees with disabilities and the initiatives it has introduced to make the workplace more inclusive for these employees. Additionally, the company can disclose income taxes paid and employment in its main markets.
Acer has the opportunity to introduce programmes to develop both intermediate and advanced digital skills. The company can also provide metrics for its Digital Literacy Project, such as its financial and in-kind contribution to the project and the number of participants. Additionally, the company can undertake an impact assessment for the project.
The company can expand its support for start-ups by introducing specific initiatives targeted towards social and non-profit start-ups, as well as towards entrepreneurs from underrepresented groups. Acer should also demonstrate how it is contributing to inclusive and ethical innovation by disclosing the number of women it employs in technical roles and its measures to promote ethics in R&D.
Core social indicators
The core social indicators assess societal expectations of business conduct that companies should meet if they aspire to be part of a system transformation that leaves no one behind.
Acer commits to respecting human rights, but not the ILO core labour rights. The company has the necessary processes in place to identify, assess and take action to address the salient human rights risks in its own operations. However, while the company assesses and takes action on human rights risks in its business relationships, it does not disclose a process for identifying human rights risks in its business relationships. Acer identifies and engages with stakeholders whose human rights have been or could be impacted by its operations. It also has a grievance mechanism accessible to both workers and external stakeholders to raise human rights concerns and complaints.
Acer publicly commits to respecting the health and safety of workers and places the same expectation on its business relationships. The company provides a breakdown of employees in different employee categories by gender, race and ethnicity, but it does not report against any other indicators of diversity. The company has more than 30% women on the board and reports basic salary and remuneration of women to men by region and employee category. However, it lacks relevant disclosure on the topics of living wages, collective bargaining and working hours.
Acer has a global tax strategy, and matters related to the company’s tax strategy are ultimately reported to the board of directors. The company also has a policy prohibiting bribery and corruption, and it includes anti-bribery and anti-corruption clauses in contracts with its business relationships. Furthermore, the company takes steps to identify and address bribery and corruption and has a grievance mechanism for stakeholders to raise concerns and complaints on the topic. However, the company does not disclose its approach to lobbying and political engagement in a policy statement, and it does not disclose its lobbying expenditures.